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Nursing homeFAID #14840

The Village At Incarnate Word

4707 BROADWAY, SAN ANTONIO, TX, 78209
(210) 829-7561
60 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
60
CMS facility ID
676498
Care type
Nursing home
County
Bexar
Facility name
The Village At Incarnate Word
Street address
4707 BROADWAY
City / state / ZIP
San Antonio, TX 78209
Phone
(210) 829-7561

The Village At Incarnate Word is a Medicare/Medicaid-certified skilled nursing facility in San Antonio, Texas. It is licensed for 60 beds — well below the median for skilled nursing facilities in Texas (120 beds).

It is one of 341 senior care facilities in San Antonio and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited The Village At Incarnate Word 21 times across 8 inspections in the last three years, including 7 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Registered owners & officers

Incarnate Word Retirement Community, Inc.
Direct owner · Operational control · Additional disclosable party — 100% stake — since 1989
Bland, Elizabeth
Officer — since 2024
Campbell, Leroy
Officer — since 2024
Carvajal Pharmacy Ltc
Additional disclosable party — since 1997
Congregation of the Sisters of Charity of the Incarnate Word, San Anto
Additional disclosable party — since 2024
Kline, Gwen
Operational control · Additional disclosable party — since 2024
Nixon, Daniel
Additional disclosable party — since 2024
Select Rehabilitation, Llc
Additional disclosable party — since 2021
Zarate, Rudolfo
Additional disclosable party — since 2019

Regulatory standing

Licensed / certified since
2021-06-03
CMS overall rating
4 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-12-12
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$381 per day (≈ $11,580/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
11% Medicaid · 11% Medicare · 79% private/other
Occupancy
91% (fiscal year 2024)
Vs. state median
38% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
60
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.
2025-12-12Health inspection4 citations
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-01-22
F-0813
E · No harm foundFood safety
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2026-01-22
F-0814
C · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2026-01-22
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-01-22
2025-05-16Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-12-23
3 earlier / fire-safety inspections (16 citations)
2024-09-27Health inspection8 citations
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2024-10-25
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-10-25
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-10-25
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-10-25
F-0813
E · No harm foundFood safety
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2024-10-25
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-10-25
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-10-25
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-10-01
2023-08-11Health inspectionComplaint-triggered4 citations
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-08-12
F-0805
D · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2023-08-12
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-08-12
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2023-08-12
2025-12-12Fire-safety inspection4 citations
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2026-01-24
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-01-22
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2026-01-24
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-01-22
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676498.
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 21 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered