Tranquility of Richmond Heights

★★★★★A L · 2026-02-12 · via Google

“This facility is a hidden gem of the eastern suburbs of Cleveland! It’s is a campus consisting of assisted living buildings, a locked memory care building, and a skilled nursing building (for short-term and long-term care patients.) My mom was in the hospital after a fall at home, and someone had recommended the skilled nursing unit for her, but I didn’t know much about it. I came for a tour and I…”

★Jay · 2026-02-20 · via Google

“DO NOT SEND YOUR LOVED ONE THERE !!! I wouldn't send my pet to this facility. From the time my Mother got there it has been one incident after another. THE DON KRISTY SUCK POOR CUSTOMER SERVICE NO COMMUNICATION SKILLS, allow staff to mistreat patients UNACCEPTABLE!!!!! But they will make sure they get paid for the stay but not make sure that the patients are being taken care of. The food they serv…”

★Jackie Baines · 2025-01-27 · via Google

“If there was a way to give this place 0 stars I absolutely would. These people pump the residents full of melatonin and sleeping agents so that the workers don’t have to be bothered. They don’t care about changing the diapers, bathing or general care. We thought that after installing the cameras that her care would improve however it only got worse. My mom has had several hospital visits since bei…”