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Nursing homeFAID #128

Twin Oaks Rehabilitation and Healthcare Center

857 CRAWFORD LANE, MOBILE, AL, 36617
(251) 476-3420
131 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
131
CMS facility ID
015211
Care type
Nursing home
County
Mobile
Facility name
Twin Oaks Rehabilitation and Healthcare Center
Street address
857 CRAWFORD LANE
City / state / ZIP
Mobile, AL 36617
Phone
(251) 476-3420

Twin Oaks Rehabilitation and Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Mobile, Alabama. It is licensed for 131 beds — above the median for skilled nursing facilities in Alabama (113 beds).

It is one of 47 senior care facilities in Mobile and 224 skilled nursing facilities across Alabama. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Twin Oaks Rehabilitation and Healthcare Center 11 times across 6 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Ball Healthcare Services
Ownership type
For profit - Corporation

Registered owners & officers

Ball, Clarence
Direct owner · Director · Owner of a disclosable party — 100% stake — since 2003
Ball Healthcare Inc
Additional disclosable party — since 2003
Ball Healthcare Service, Inc
Additional disclosable party — since 2025
Bryant, Lakeisha
Operational control — since 2014
Hall, Matthew
Officer · Additional disclosable party — since 2014
King, Lawrence
Operational control · Additional disclosable party — since 2019
Stone, Herbert
Operational control · Additional disclosable party — since 2013

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1978-01-01
CMS overall rating
4 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
None on record
Last standard inspection
2023-10-26
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$296 per day (≈ $9,000/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
73% Medicaid · 7% Medicare · 21% private/other
Occupancy
90% (fiscal year 2024)
Vs. state median
4% below the AL median of $307/day — full state cost breakdown

Services & coverage

Licensed beds
131
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2023-10-26Health inspection2 citations
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-11-30
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-11-30
2021-08-05Health inspection1 citation
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2021-09-03
3 earlier / fire-safety inspections (8 citations)
2019-11-02Health inspection3 citations
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2019-11-25
F-0880
J · Immediate jeopardy
Provide and implement an infection prevention and control program.
Corrected 2019-11-25
F-0947
D · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2019-11-25
2023-10-26Fire-safety inspection1 citation
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-11-14
2019-11-02Fire-safety inspection4 citations
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2019-11-06
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2019-11-05
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2019-11-08
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2019-11-05
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 015211.
What people say on Google.
3.518 ratings on Google
★Carol · 2025-08-21 · via Google

“I feel and fear for some of the senior residents. They need cameras in these rooms. You're considered a trouble maker, if you speak about the wrong doings. Therapy is the safest place there. I left too soon medically, but I was glad to leave there.”

★Erica Smith · 2023-10-20 · via Google

“My Uncle has been at Twin Oaks for about 2 years and his health has declined. He had a bedsore on his foot that was untreated and it had him feeling so bad that he called 911 for himself. He made it to the hospital for the doctors to find that his foot has been obviously neglected. When the doctor unwrapped my Uncle's foot, he turn his head because of the smell and the look of it. They had to qui…”

★★★★★Casey Welborn · 2022-07-13 · via Google

“Beautiful facility that is kept impeccably clean. Staff are always kind and friendly and take excellent care of their patients. Even if someone is having a bad day they are smiling. Honestly this is the best facility in Mobile county and is a hidden treasure.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 11 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered