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Nursing homeFAID #9918

Twin Towers

5343 HAMILTON AVENUE, CINCINNATI, OH, 45224
(513) 853-2000
75 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
75
CMS facility ID
366023
Care type
Nursing home
County
Hamilton
Facility name
Twin Towers
Street address
5343 HAMILTON AVENUE
City / state / ZIP
Cincinnati, OH 45224
Phone
(513) 853-2000

About this facility — Twin Towers

Twin Towers is a Medicare/Medicaid-certified skilled nursing facility in Cincinnati, Ohio. It is licensed for 75 beds — close to the median for skilled nursing facilities in Ohio (86 beds).

It is one of 183 senior care facilities in Cincinnati and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Twin Towers 19 times across 6 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Operator / owner
James Bowersox
Ownership type
Non profit - Corporation

Registered owners & officers

Bowersox, James
Director · Officer — since 2012
Burgess, Douglas
Director — since 2021
East, Sandra
Director — since 2021
Hildal, Robyn
Director — since 2021
Kahle, Thomas
Director — since 2021
Mcdonald, Kenneth
Managing employee — since 2014
Mcquinn, Scott
Director · Officer — since 2014
Present, Philip
Director — since 2021
Rivera, Emmanuel
Managing employee — since 2024
Stricker, Kristie
Managing employee — since 2024

Regulatory standing

Licensed / certified since
1995-07-11
CMS overall rating
5 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-02-26
Nurse staffing
5.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$554 per day (≈ $16,840/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
17% Medicaid · 4% Medicare · 79% private/other
Occupancy
89% (fiscal year 2023)
Vs. state median
52% above the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds
75
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-02-26Health inspection3 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-03-23
F-0686
G · Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-03-23
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-03-23
2024-08-30Health inspection7 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-10-14
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-10-14
F-0726
D · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-10-14
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-10-14
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-10-14
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-10-14
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-10-14
3 earlier / fire-safety inspections (9 citations)
2022-11-03Health inspection2 citations
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2022-12-16
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-12-16
2024-08-30Fire-safety inspection1 citation
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-10-14
2022-11-03Fire-safety inspection6 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2022-12-16
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2022-12-16
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2022-12-16
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2022-12-16
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2022-12-16
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-12-16
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 366023.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 19 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Federal NPI Registry (NPPES)
NPI 1679035653
Monthly federal file
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered