Home›Browse›Pennsylvania›Lititz›United Zion Retirement Communi

Nursing homeFAID #11068

United Zion Retirement Communi

722 FURNACE HILL PIKE, LITITZ, PA, 17543

(717) 626-2071

59 licensed beds

CMS rates United Zion Retirement Communi 5 out of 5 overall. Federal inspectors issued 15 citations across 7 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall4/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

722 Furnace Hill Pike

Lititz, PA 17543

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Public record summary

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Bed capacity

CMS facility ID

395631

Care type

Nursing home

County

Lancaster

Facility name

United Zion Retirement Communi

Street address

722 FURNACE HILL PIKE

City / state / ZIP

Lititz, PA 17543

Phone

(717) 626-2071

About this facility — United Zion Retirement Communi

United Zion Retirement Communi is a Medicare/Medicaid-certified skilled nursing facility in Lititz, Pennsylvania. It is licensed for 59 beds — well below the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 10 senior care facilities in Lititz and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited United Zion Retirement Communi 15 times across 7 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Friends Services for the Aging

Ownership type

Non profit - Corporation

Registered owners & officers

United Zion Retirement Community

Direct owner · Additional disclosable party — 100% stake — since 1966

Aguillard, Christopher

Operational control · Additional disclosable party — since 2021

Bankunited, Na

Mortgage holder · Operational control · Additional disclosable party — since 2024

Bashore, Mitchell

Operational control · Additional disclosable party — since 2021

Covenant Alliance Rehab East Llc

Operational control · Additional disclosable party — since 2015

Diaz, Katiria-marie

Operational control · Additional disclosable party — since 2025

Elmore, Raymond

Operational control · Additional disclosable party — since 2024

Faus, Jessica

Operational control · Additional disclosable party — since 2019

Forefront Healthcare, Llc

Operational control · Additional disclosable party — since 2024

Friends Services for the Aging

Operational control · Additional disclosable party — since 2025

Fry, John

Governing body · Director · Officer — since 2023

Geib, William

Governing body · Director — since 2024

Gerhart, Roger

Governing body · Director — since 2017

Groff, Holly

Operational control · Additional disclosable party — since 2022

Hackman, Warren

Governing body · Director — since 2024

Haupt, Ellen

Officer · Operational control · Additional disclosable party — since 2018

Henry-isaac, Janet

Operational control · Additional disclosable party — since 2021

Kolocin, Karley

Operational control · Additional disclosable party — since 2021

Leon, Jamie

Operational control · Additional disclosable party — since 2021

Mallozzi, Mariano

Operational control · Additional disclosable party — since 2015

Mast, Wendy

Operational control · Additional disclosable party — since 2021

Matlow, Lea

Operational control · Additional disclosable party — since 2025

Metzler, Eunice

Governing body · Director · Officer — since 2020

Musser, Matthew

Officer · Operational control · Additional disclosable party — since 2020

Sensenig, Shannon

Governing body · Director · Officer — since 2024

Souders, Zachary

Operational control · Additional disclosable party — since 2017

Spohn, Clarence

Governing body · Director — since 2020

Tercero, Susana

Governing body · Director — since 2023

Verdegem, Marilyn Sue

Officer · Operational control · Additional disclosable party — since 2018

Wellspan Medical Group

Operational control · Additional disclosable party — since 2015

Zimmerman, Dorcas

Governing body · Director · Officer — since 2024

Regulatory standing

Federal court records

1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1984-02-01

CMS overall rating

5 of 5 stars

Health deficiencies

1 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-08-08

Nurse staffing

5.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$468 per day (≈ $14,230/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

23% Medicaid · 8% Medicare · 69% private/other

Occupancy

76% (fiscal year 2023)

Vs. state median

13% above the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-02-04Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-02-23

2024-07-18Health inspection2 citations

F-0661

D · No harm found

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2024-08-19

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-08-19

4 earlier / fire-safety inspections (12 citations)

2023-09-29Health inspection1 citation

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-10-23

2025-08-08Fire-safety inspection4 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-10-05

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-10-05

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-10-05

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-10-05

2024-07-18Fire-safety inspection3 citations

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2024-09-15

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-09-15

K-0754

E · No harm found

Provide properly sized and located linen or trash receptacles.

Corrected 2024-09-15

2023-09-29Fire-safety inspection4 citations

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2023-10-10

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-10-10

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-10-10

K-0912

E · No harm found

Have power receptacles that are properly grounded.

Corrected 2023-10-10

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395631.

Quality of care & staffing

How it compares in Pennsylvania.

Inspection citations, 3 years

More than 15% of nursing homes in the state

State median: 37

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

5.2

Higher than 93% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

21%

Among the lowest of nursing homes in the state

State median: 45%

Resident outcomes

On 21 federal quality measures, this facility does better than the Pennsylvania average on 12 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	23.7%	16.4%	13.5%	Worse than state
Lose too much weight	4.2%	6.0%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.4%	0.6%	0.7%	Better than state
With a urinary tract infection	1.1%	1.4%	1.5%	Better than state
Have depressive symptoms	0.0%	13.8%	13.5%	Better than state
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	1.1%	3.1%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	99.4%	87.8%	93.7%	Better than state
Ability to walk independently worsened	21.1%	15.4%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	32.9%	20.1%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	93.7%	95.3%	Near state average
With pressure ulcers	1.9%	4.7%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	25.3%	25.0%	18.3%	Near state average
Received an antipsychotic medication	20.0%	17.6%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	0.97	1.50	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	1.05	1.13	1.69	Near state average

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	87.8%	70.8%	82.3%	Better than state
Newly received an antipsychotic medication	0.0%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	81.8%	70.9%	80.1%	Better than state
Were rehospitalized after a nursing home admission	20.1%	22.0%	23.4%	Near state average
Had an outpatient emergency department visit	11.4%	9.5%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
K-0211 2 inspections. Keep aisles, corridors, and exits free of obstruction in case of emergency.
K-0161 2 inspections. Use approved construction type or materials.

Verify & compare

Where to check, and what's nearby.

Who to contact in Pennsylvania

Licensing: Pennsylvania Department of Health
File a complaint: 800-254-5164 · Online
Long-Term Care Ombudsman: 717-783-8975. A free advocate for residents and families.
Adult Protective Services: 800-490-8505. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Upmc Lititz, about 5.9 miles. CMS rating 4 of 5.
Wellspan Ephrata Community Hospital, about 6.6 miles. CMS rating 5 of 5.
Lebanon Va Medical Center, about 8.6 miles. CMS rating 5 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Kadima Rehabilitation & Nursing At Lititz, Lititz, about 4.4 miles. CMS rating 2 of 5.
Moravian Manor, Lititz, about 4.5 miles. CMS rating 4 of 5.
Pleasant View Communities, Manheim, about 4.5 miles. CMS rating 5 of 5.
Luther Acres Manor, Lititz, about 4.6 miles. CMS rating 1 of 5.
Cornwall Manor, Cornwall, about 6.6 miles. CMS rating 5 of 5.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered