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Nursing homeFAID #11177

Pleasant View Communities

544 NORTH PENRYN ROAD, MANHEIM, PA, 17545
(717) 665-2445
92 licensed beds

CMS rates Pleasant View Communities 5 out of 5 overall. Federal inspectors issued 14 citations across 6 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall5/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
92
CMS facility ID
395786
Care type
Nursing home
County
Lancaster
Facility name
Pleasant View Communities
Street address
544 NORTH PENRYN ROAD
City / state / ZIP
Manheim, PA 17545
Phone
(717) 665-2445

Pleasant View Communities is a Medicare/Medicaid-certified skilled nursing facility in Manheim, Pennsylvania. It is licensed for 92 beds — below the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 3 senior care facilities in Manheim and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Pleasant View Communities 14 times across 6 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Registered owners & officers

Bailey, Richard
Director — since 2019
Blough, Amy
Managing employee — since 2020
Bradley, Charles
Director — since 2022
Eccleston, John
Director — since 2022
Gaissert, Gary
Managing employee — since 2021
Hartmann, Teresa
Director — since 2019
Hershey, Dale
Director — since 2022
Hollinger, Jonathan
Managing employee · Officer · Operational control — since 2015
Kegarise, John
Director — since 2017
Laughlin, John
Director — since 2020
Moyer, Scott
Director — since 2014
Myers, Steven
Managing employee · Officer · Operational control — since 2016
Nestleroth, Hazel
Director — since 2021
Patrick, Dennis
Director — since 2020

Regulatory standing

Licensed / certified since
1989-07-01
CMS overall rating
5 of 5 stars
Health deficiencies
0 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-08-27
Nurse staffing
4.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$427 per day (≈ $12,980/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
26% Medicaid · 3% Medicare · 72% private/other
Occupancy
69% (fiscal year 2023)
Vs. state median
3% above the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds
92
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-07-24Health inspection1 citation
F-0585
E · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-08-01
2024-08-01Health inspection5 citations
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-09-01
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-09-01
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-09-01
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-09-01
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2024-09-01
3 earlier / fire-safety inspections (8 citations)
2025-07-24Fire-safety inspection1 citation
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-07-25
2024-08-01Fire-safety inspection4 citations
K-0133
E · No harm found
Install a two-hour-resistant firewall separation.
Corrected 2024-10-15
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2024-10-15
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-10-15
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-10-15
2023-09-28Fire-safety inspection3 citations
K-0225
F · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2023-11-12
K-0355
C · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-11-12
K-0531
E · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2023-11-12
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395786.
How it compares in Pennsylvania.
Inspection citations, 3 years
14
More than 14% of nursing homes in the state
State median: 37
Federal fines, 3 years
$0
No federal fines on record
State median: $0
Nurse staffing, hours per resident per day
4.5
Higher than 84% of nursing homes in the state
State median: 3.6
Nursing staff turnover, annual
38%
Higher than 30% of nursing homes in the state
State median: 45%

Resident outcomes

On 21 federal quality measures, this facility does better than the Pennsylvania average on 11 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased38.6%16.4%13.5%Worse than state
Lose too much weight4.1%6.0%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.6%0.7%Better than state
With a urinary tract infection0.9%1.4%1.5%Better than state
Have depressive symptoms0.0%13.8%13.5%Better than state
Were physically restrained0.0%0.2%0.1%Better than state
Experiencing one or more falls with major injury6.7%3.1%3.2%Worse than state
Assessed and appropriately given the pneumococcal vaccine99.4%87.8%93.7%Better than state
Ability to walk independently worsened22.4%15.4%12.7%Worse than state
Received an antianxiety or hypnotic medication11.0%20.1%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine95.7%93.7%95.3%Near state average
With pressure ulcers4.6%4.7%4.5%Near state average
With new or worsened bowel or bladder incontinence26.6%25.0%18.3%Near state average
Received an antipsychotic medication17.6%17.6%15.4%Near state average
Hospitalizations per 1000 long-stay resident days0.591.501.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days0.541.131.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine90.7%70.8%82.3%Better than state
Newly received an antipsychotic medication3.1%1.4%1.5%Worse than state
Were assessed and appropriately given the seasonal influenza vaccine66.7%70.9%80.1%Near state average
Were rehospitalized after a nursing home admission18.8%22.0%23.4%Better than state
Had an outpatient emergency department visit9.7%9.5%11.8%Near state average
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • K-0225 2 inspections. Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Where to check, and what's nearby.

Who to contact in Pennsylvania

  • Licensing: Pennsylvania Department of Health
  • File a complaint: 800-254-5164 · Online
  • Long-Term Care Ombudsman: 717-783-8975. A free advocate for residents and families.
  • Adult Protective Services: 800-490-8505. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Upmc Lititz, about 5.1 miles. CMS rating 4 of 5.
  • Penn State Health Lancaster Medical Center, about 7.2 miles. CMS rating 3 of 5.
  • Lebanon Va Medical Center, about 8.9 miles. CMS rating 5 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 14 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered