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Nursing homeFAID #12992

Valley Center

1000 LINCOLN DRIVE, SOUTH CHARLESTON, WV, 25309
(304) 768-4400
www.genesishcc.com/Valley
130 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of VALLEY CENTER
Photo via Google · Valley Center

Public record summary

What we can show you for free.
Bed capacity
130
CMS facility ID
515169
Care type
Nursing home
County
Kanawha
Facility name
Valley Center
Street address
1000 LINCOLN DRIVE
City / state / ZIP
South Charleston, WV 25309
Phone
(304) 768-4400
Website
www.genesishcc.com/Valley

About this facility — Valley Center

Valley Center is a Medicare/Medicaid-certified skilled nursing facility in South Charleston, West Virginia. It is licensed for 130 beds — well above the median for skilled nursing facilities in West Virginia (80 beds).

It is one of 1 senior care facility in South Charleston and 123 skilled nursing facilities across West Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Valley Center 51 times across 10 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Genesis Healthcare
Ownership type
For profit - Corporation

Registered owners & officers

Genesis Operations V Llc
Direct owner — 100% stake — since 2015
Berg, Michael
Officer — since 2012
Bridgeford, Laura
Officer — since 2024
Fc-gen Operations Investment Llc
Indirect owner — since 2015
Gen Operations I Llc
Indirect owner — since 2015
Gen Operations Ii Llc
Indirect owner — since 2015
Genesis Healthcare Inc
Indirect owner — since 2015
Genesis Healthcare Llc
Indirect owner — since 2015
Genesis Holdings Llc
Indirect owner — since 2015
Ghc Holdings Llc
Indirect owner — since 2015
Mendelson, Avi
Officer — since 2024
Moore, Haley
Operational control · Additional disclosable party — since 2024
Morris, Diane
Operational control · Additional disclosable party — since 2023
Neville, John
Operational control · Additional disclosable party — since 2024
Sun Healthcare Group Inc
Indirect owner — since 2022
Whitman, Arnold
Indirect owner — since 2015

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1999-04-09
CMS overall rating
2 of 5 stars
Health deficiencies
24 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-04-08
Nurse staffing
3.2 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$552 per day (≈ $16,780/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
84% Medicaid · 6% Medicare · 10% private/other
Occupancy
95% (fiscal year 2024)
Vs. state median
1% above the WV median of $545/day — full state cost breakdown

Services & coverage

Licensed beds
130
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-08Health inspectionComplaint-triggered24 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-06-18
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2026-05-07
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-06-18
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2026-05-07
F-0580
E · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-05-07
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-06-18
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2026-05-07
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-05-07
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2026-05-07
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2026-06-18
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-05-07
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-05-07
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-05-07
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-05-07
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-18
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-05-07
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2026-06-18
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-06-18
F-0805
D · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2026-05-07
F-0809
D · No harm foundFood safety
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2026-05-07
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-06-18
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2026-06-18
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-06-18
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-06-18
2025-05-14Health inspectionComplaint-triggered1 citation
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-06-10
6 earlier / fire-safety inspections (26 citations)
2024-10-09Health inspection6 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-10-31
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-10-31
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-10-31
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-10-31
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-10-31
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-10-31
2024-09-27Health inspectionComplaint-triggered1 citation
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-02
2024-04-16Health inspection11 citations
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-05-16
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-05-16
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-05-16
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-05-16
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-05-16
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-16
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-16
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-05-16
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-05-16
F-0790
D · No harm found
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2024-05-16
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-16
2023-09-27Health inspectionComplaint-triggered4 citations
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-10-27
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-10-26
F-0679
D · No harm foundFrom a complaint
Provide activities to meet all resident's needs.
Corrected 2023-10-26
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-10-26
2026-04-08Fire-safety inspection1 citation
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2026-05-06
2024-04-16Fire-safety inspection3 citations
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-05-09
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-05-09
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-05-09
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 515169.

Visitor reviews

What people say on Google.
4.3144 ratings on Google
★★★★★Brenda Lyons · 2026-04-05 · via Google

“This was the first time I had been to this nursing home. I was very pleased with how nice everyone was. The center was very nice and clean. I was impressed by the entire place. Every employee I came in contact with was very professional, polite and helpful. This is a 5 star location in my book!!!”

★★★★★Linda Young · 2025-12-04 · via Google

“My sister was in need of rehabilitation services . This facility has literally been the best for her. They go above and beyond with her care, she calls me daily and i have never received a negative word from her about anything. From the activities including the director of activities ; her therapy ,office staff, multiple nurses and care takers. She even has feel in love with some of the resi…”

★★★★★Alan Jenkins Jr · 2026-06-06 · via Google

“Very friendly and professional staff. Facility was very clean and comforting lots of planned activities and encouraged participation.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 51 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered