Home›Browse›Texas›Mcallen›Village Healthcare and Rehabilitation

Nursing homeFAID #14217

Village Healthcare and Rehabilitation

615 N WARE RD, MCALLEN, TX, 78501

(956) 664-8900

114 licensed beds

CMS rates Village Healthcare and Rehabilitation 4 out of 5 overall. Federal inspectors issued 27 citations across 13 inspections in the last three years, with $28,970 in fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of VILLAGE HEALTHCARE AND REHABILITATION

Photo via Google · Village Post-Acute Care & Rehabilitation

Address

615 N Ware Rd

Mcallen, TX 78501

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Public record summary

What we can show you for free.

Bed capacity

114

CMS facility ID

675689

Care type

Nursing home

County

Hidalgo

Facility name

Village Healthcare and Rehabilitation

Street address

615 N WARE RD

City / state / ZIP

Mcallen, TX 78501

Phone

(956) 664-8900

Website

ensignservices.net

About this facility — Village Healthcare and Rehabilitation

Village Healthcare and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Mcallen, Texas. It is licensed for 114 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 29 senior care facilities in Mcallen and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of The Ensign Group, a group of 347 facilities on this site.

Federal inspectors have cited Village Healthcare and Rehabilitation 27 times across 13 inspections in the last three years, and CMS has imposed $28,970 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Ensign Group

Ownership type

For profit - Corporation

Registered owners & officers

Fannin County Hospital Authority

Direct owner — 100% stake — since 2020

Ann Arbor Health Holdings Llc

Additional disclosable party — since 2020

Burnam, Soon

Officer — since 2020

Ensign Services Inc

Additional disclosable party — since 2002

Keetch, Chad

Officer — since 2011

Mcallen Community Healthcare, Inc.

Operational control · Additional disclosable party — since 2020

Olivares Herrera, Olga

Governing body · Operational control · Additional disclosable party — since 2007

Sanderson, Clark

Officer — since 2020

Standard Bearer Healthcare Op, Lp

Additional disclosable party — since 2020

The Ensign Group Inc

Additional disclosable party — since 2020

Yzaguirre, Alexandra

Governing body · Operational control · Additional disclosable party — since 2020

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2011-05-01

CMS overall rating

4 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

$28,970 total

Last standard inspection

2026-06-04

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$550 per day (≈ $16,720/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

68% Medicaid · 12% Medicare · 20% private/other

Occupancy

77% (fiscal year 2023)

Vs. state median

99% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds

114

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-08-17Health inspectionComplaint-triggered1 citation

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-08-18

2026-06-04Health inspection5 citations

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2026-06-05

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-06-05

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2026-06-05

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-06-05

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-06-05

10 earlier / fire-safety inspections (21 citations)

2025-11-05Health inspectionComplaint-triggered2 citations

F-0627

E · No harm foundFrom a complaint

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2025-11-06

F-0628

E · No harm foundFrom a complaint

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-11-06

2025-06-05Health inspectionComplaint-triggered1 citation

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-06

2025-04-10Health inspectionComplaint-triggered6 citations

F-0600

J · Immediate jeopardy

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-11-06

F-0644

D · No harm foundFrom a complaint

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-04-11

F-0689

J · Immediate jeopardy

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-06

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-04-11

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-04-11

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-04-11

2025-03-05Health inspectionComplaint-triggered1 citation

F-0641

D · No harm foundFrom a complaint

Ensure each resident receives an accurate assessment.

Corrected 2025-03-06

2024-01-26Health inspection1 citation

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-01-29

2024-01-05Health inspectionComplaint-triggered3 citations

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-01-24

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-01-24

F-0695

E · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-01-24

2023-10-02Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-10-27

2026-06-04Fire-safety inspection1 citation

K-0521

C · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2026-06-04

2025-04-10Fire-safety inspection2 citations

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-06-06

K-0521

C · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-04-10

2024-01-26Fire-safety inspection3 citations

E-0006

F · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2024-03-01

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2024-03-01

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-03-01

Federal penalties

2025-06-05Fine$14,901

2025-04-10Fine$14,069

Total fines$28,970

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675689.

Quality of care & staffing

How it compares in Texas.

Inspection citations, 3 years

More than 32% of nursing homes in the state

State median: 33

Federal fines, 3 years

$28,970

More than 64% of nursing homes in the state

State median: $15,642

Nurse staffing, hours per resident per day

3.4

Higher than 62% of nursing homes in the state

State median: 3.3

Nursing staff turnover, annual

27%

Among the lowest of nursing homes in the state

State median: 50%

Resident outcomes

On 21 federal quality measures, this facility does better than the Texas average on 13 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	10.0%	15.8%	13.5%	Better than state
Lose too much weight	2.9%	2.9%	5.1%	Near state average
With a catheter inserted and left in their bladder	0.0%	0.3%	0.7%	Better than state
With a urinary tract infection	0.3%	0.8%	1.5%	Better than state
Have depressive symptoms	6.9%	2.3%	13.5%	Worse than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	3.0%	3.2%	3.2%	Near state average
Assessed and appropriately given the pneumococcal vaccine	100.0%	96.4%	93.7%	Near state average
Ability to walk independently worsened	7.0%	12.9%	12.7%	Better than state
Received an antianxiety or hypnotic medication	9.1%	17.8%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	97.0%	95.3%	Near state average
With pressure ulcers	4.2%	3.7%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	6.1%	12.5%	18.3%	Better than state
Received an antipsychotic medication	13.1%	9.8%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	1.84	2.05	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	0.72	1.97	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	100.0%	88.7%	82.3%	Better than state
Newly received an antipsychotic medication	1.9%	1.4%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	99.3%	85.4%	80.1%	Better than state
Were rehospitalized after a nursing home admission	13.7%	25.5%	23.4%	Better than state
Had an outpatient emergency department visit	9.0%	12.2%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

K-0521 3 inspections. Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0880 2 inspections. Provide and implement an infection prevention and control program.

What its owners also hold

Fannin County Hospital Authority has an ownership stake on file at 54 nursing homes, averaging 2.8 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

Licensing: Texas Health and Human Services
File a complaint: 800-458-9858 · Online
Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Rio Grande Regional Hospital, about 3.0 miles. CMS rating 4 of 5.
Mission Regional Medical Center, about 3.4 miles. CMS rating 4 of 5.
Doctors Hosptal At Renaissance, about 4.5 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Briarcliff Nursing and Rehabilitation Center, Mcallen, about 1.6 miles. CMS rating 1 of 5.
Windsor Nursing and Rehabilitation Center of Mcallen, Mcallen, about 2.1 miles. CMS rating 3 of 5.
Grand Terrace Rehabilitation and Healthcare, Mcallen, about 2.3 miles. CMS rating 5 of 5.
Mcallen Nursing Center, Mcallen, about 2.9 miles. CMS rating 3 of 5.
Mission Nursing and Rehabilitation Center, Mission, about 3.4 miles. CMS rating 4 of 5.

Visitor reviews

What people say on Google.

4.9516 ratings on Google

★★★★★Esmelda Gutierrez · 2026-06-09 · via Google
“While visiting a relative, Village Healthcare and Rehab showed nothing but professionalism. The staff is friendly and receptive. My aunt has been comfortable there and everyone has been so helpful and assists in her needs. This is what matters when a person is at a Healthcare facility.”

★★★★★Cristina Gonzalez · 2026-02-23 · via Google
“My mom is currently receiving care here, and I truly cannot say enough good things about this facility. The entire team treats her with so much respect, kindness, and patience. It gives our family such peace of mind knowing she’s in such caring hands. The therapists are absolutely wonderful. The Occupational Therapy, Physical Therapy, and Speech Therapy teams all go above and beyond every day. Th…”

★★★★★Pam Leaman · 2026-03-22 · via Google
“My 98 year old friend was transferred to your facility from another. I’m very impressed. The only drawback is that if you have two people in the room and they have wheelchairs, it’s almost impossible to get into the bathroom. That’s the only thing I worry about for my friend. Your staff and help are very friendly. Is also really nice for my friend that most of the help speak English because she d…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

Locked

The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered