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Nursing homeFAID #12144

Windsor Nursing and Rehabilitation Center of Mcallen

900 S 12TH ST, MCALLEN, TX, 78501
(956) 682-4171
wellsentialhealth.org/location/windsor-nursing-rehabilitation-center-of-mcallen
110 licensed beds
★★★★★3/5CMS Five-Star overall4/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of Windsor Nursing and Rehabilitation Center of McAllen
Photo via Google · Windsor Nursing and Rehabilitation Center of McAllen

Public record summary

What we can show you for free.
Bed capacity
110
CMS facility ID
455662
Care type
Nursing home
County
Hidalgo
Facility name
Windsor Nursing and Rehabilitation Center of Mcallen
Street address
900 S 12TH ST
City / state / ZIP
Mcallen, TX 78501
Phone
(956) 682-4171
Website
wellsentialhealth.org/location/windsor-nursing-rehabilitation-center-of-mcallen

About this facility — Windsor Nursing and Rehabilitation Center of Mcallen

Windsor Nursing and Rehabilitation Center of Mcallen is a Medicare/Medicaid-certified skilled nursing facility in Mcallen, Texas. It is licensed for 110 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 29 senior care facilities in Mcallen and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Windsor Nursing and Rehabilitation Center of Mcallen 21 times across 11 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $24,083 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Wellsential Health
Ownership type
Non profit - Corporation

Registered owners & officers

Starr County Hospital District
Direct owner · Operational control · Additional disclosable party — 100% stake — since 2018
Baird, Daniel
Governing body — since 2021
Clapp, Barbara
Governing body — since 2021
Cortese, Daren
Governing body — since 2021
Csv Rhea Management Holdco, Llc
Indirect owner — since 2022
Dekowski, Donovan
Operational control · Additional disclosable party — since 2022
Dozal, Alyssa
Additional disclosable party — since 2025
Dwd Tx Holdings Llc
Indirect owner — since 2022
Gibson, Patricia
Governing body — since 2021
Guerra, Adrian
Governing body — since 2016
Jack and Nancy Dwyer Workforce Development Center Inc
Indirect owner — since 2022
Mandelbaum, Elliot
Governing body — since 2025
Munoz, Thalia
Governing body · Officer — since 2018
Pena, Elisa
Governing body — since 2022
Reg Leased Opco Llc
Indirect owner — since 2022
Reg Operator Holdco Llc
Indirect owner — since 2022
Regency Ihs Clinical Consulting, Llc
Additional disclosable party — since 2022
Regency Ihs of Mcallen Manor Llc
Direct owner · Operational control · Additional disclosable party — since 2022
Regency Ihs Rehab Llc
Additional disclosable party — since 2022
Regency Integrated Health Services Llc
Indirect owner · Operational control · Additional disclosable party — since 2022
Regency Texas Holdings Llc
Indirect owner — since 2022
Salinas, Arcadio
Governing body — since 2024
Sandoval, Angel
Operational control · Additional disclosable party — since 2023

Regulatory standing

Licensed / certified since
1986-07-09
CMS overall rating
3 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
$24,083 total
Last standard inspection
2025-12-03
Nurse staffing
3.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$207 per day (≈ $6,290/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
96% Medicaid · 1% Medicare · 3% private/other
Occupancy
59% (fiscal year 2023)
Vs. state median
25% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
110
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-12-03Health inspection2 citations
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-12-05
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-12-05
2025-11-21Health inspectionComplaint-triggered2 citations
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-11-22
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-11-22
8 earlier / fire-safety inspections (17 citations)
2025-07-09Health inspectionComplaint-triggered2 citations
F-0600
E · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-07-18
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-07-18
2024-09-12Health inspectionComplaint-triggered5 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-09-27
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-09-27
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-09-27
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-09-27
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-09-27
2024-08-09Health inspectionComplaint-triggered3 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-08-16
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-08-16
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-08-16
2024-03-01Health inspectionComplaint-triggered3 citations
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-03-08
F-0726
D · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-03-08
F-0842
E · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-03-08
2023-06-09Health inspection1 citation
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-06-13
2025-12-03Fire-safety inspection1 citation
K-0521
C · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
2024-09-12Fire-safety inspection1 citation
K-0521
C · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-09-18
2023-06-09Fire-safety inspection1 citation
K-0521
C · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-06-09

Federal penalties

2025-11-21Fine$24,083
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 455662.

Visitor reviews

What people say on Google.
4.245 ratings on Google
★★★★★Rolx Orly · 2026-06-29 · via Google

“My mom stayed here and she was treated with respect and care. Nurses and directors were always on top of things. Shout-out to Ulysses, he help my mom and I, in all questions I had related to insurance, payments and beyond! Ulysses is a real⭐️ MvP!⭐️”

★★★Martha Martinez · 2026-06-14 · via Google

“The place is under new management and there has been so many changes and not for good, the previous director will take the time to go to the rooms and chat with patients and their families, Iris was the event director great with the patients really care about them was fired, other good employees either got fired or resigned. Before the new management cane, relatives will use the employees kitchen …”

★★★★★Ooral A Therapy Company, LLC · 2026-01-14 · via Google

“The staff is so gracious and warm to both patients and family! The activites director Iris is so welcoming to all who reside at the facility and the family members who visit them.. She has been serving the same location for more than 20 years…!!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 21 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered