Home›Browse›Virginia›Hampton›Waterview Health & Rehab Center

Nursing homeFAID #12587

Waterview Health & Rehab Center

414 ALGONQUIN RD, HAMPTON, VA, 23661

(757) 722-9881

130 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Address

414 Algonquin Rd

Hampton, VA 23661

Get directions

Map facilities in this area

All facilities in Hampton

Public record summary

What we can show you for free.

Bed capacity

130

CMS facility ID

495308

Care type

Nursing home

County

Hampton City

Facility name

Waterview Health & Rehab Center

Street address

414 ALGONQUIN RD

City / state / ZIP

Hampton, VA 23661

Phone

(757) 722-9881

About this facility — Waterview Health & Rehab Center

Waterview Health & Rehab Center is a Medicare/Medicaid-certified skilled nursing facility in Hampton, Virginia. It is licensed for 130 beds — close to the median for skilled nursing facilities in Virginia (117 beds).

It is one of 20 senior care facilities in Hampton and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Waterview Health & Rehab Center 68 times across 7 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $14,888 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Va 3 Opco Holdco Llc

Direct owner — 100% stake — since 2023

Bsd Eom Irrevocable Trust

Indirect owner — 25% stake — since 2023

Hlhk Irrevocable Trust

Indirect owner — 25% stake — since 2023

South East Virginia Hold Co Llc

Indirect owner — 25% stake — since 2023

Vogue Nhc Llc

Indirect owner — 25% stake — since 2023

Hartstein, Jake

Officer — since 2023

Jones, Garrett

Managing employee — since 2023

Regulatory standing

Licensed / certified since

1996-03-06

CMS overall rating

1 of 5 stars

Health deficiencies

29 at the last standard inspection

Federal fines

$14,888 total

Last standard inspection

2023-08-25

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$274 per day (≈ $8,330/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

77% Medicaid · 5% Medicare · 19% private/other

Occupancy

81% (fiscal year 2023)

Vs. state median

32% below the VA median of $401/day — full state cost breakdown

Services & coverage

Licensed beds

130

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2023-08-25Health inspectionComplaint-triggered29 citations

F-0552

D · No harm foundFrom a complaint

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-09-22

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2023-09-22

F-0565

E · No harm foundFrom a complaint

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2023-09-22

F-0576

E · No harm found

Ensure residents have reasonable access to and privacy in their use of communication methods.

Corrected 2023-09-22

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-09-22

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-09-22

F-0602

E · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2023-08-15

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-09-22

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-09-22

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-09-22

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-09-22

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-09-22

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-09-22

F-0686

G · Actual harmFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-07-26

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-22

F-0698

D · No harm foundFrom a complaint

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-09-22

F-0730

D · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2023-09-22

F-0742

D · No harm found

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Corrected 2023-09-22

F-0757

E · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2023-09-22

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2023-09-22

F-0804

E · No harm foundFood safetyFrom a complaint

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-09-22

F-0806

E · No harm foundFood safetyFrom a complaint

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2023-09-22

F-0807

D · No harm foundFood safetyFrom a complaint

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

Corrected 2023-09-22

F-0809

E · No harm foundFood safetyFrom a complaint

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2023-09-22

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-09-22

F-0881

E · No harm found

Implement a program that monitors antibiotic use.

Corrected 2023-09-22

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-09-22

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2023-09-22

F-0919

D · No harm foundFrom a complaint

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2023-09-22

2021-09-02Health inspection13 citations

F-0567

D · No harm found

Honor the resident's right to manage his or her financial affairs.

Corrected 2021-10-15

F-0622

D · No harm found

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2021-10-15

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2021-10-15

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2021-10-15

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2021-10-15

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2021-10-15

F-0679

E · No harm found

Provide activities to meet all resident's needs.

Corrected 2021-10-15

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-10-15

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2021-10-15

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2021-10-15

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2021-10-15

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2021-10-15

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-10-15

4 earlier / fire-safety inspections (26 citations)

2019-03-22Health inspection12 citations

F-0567

E · No harm found

Honor the resident's right to manage his or her financial affairs.

Corrected 2019-04-26

F-0575

C · No harm found

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

Corrected 2019-04-26

F-0577

C · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2019-04-26

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2019-04-26

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2019-04-26

F-0622

D · No harm found

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2019-04-26

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2019-04-26

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2019-04-26

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2019-04-26

F-0687

D · No harm found

Provide appropriate foot care.

Corrected 2019-04-26

F-0814

D · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2019-04-26

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2019-04-26

2023-08-25Fire-safety inspection6 citations

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-10-30

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-10-30

K-0347

D · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2023-10-30

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-10-30

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-10-30

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-10-30

2021-09-02Fire-safety inspection7 citations

E-0007

E · No harm found

Address patient/client population and determine types of services needed.

Corrected 2021-10-15

E-0033

E · No harm found

Establish methods for sharing information.

Corrected 2021-10-15

E-0034

E · No harm found

Provide a means of sharing information on occupancy/needs.

Corrected 2021-10-15

E-0035

E · No harm found

Provide family notifications of emergency plan.

Corrected 2021-10-15

E-0036

E · No harm found

Establish emergency prep training and testing.

Corrected 2021-10-15

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2021-09-21

K-0915

D · No harm found

Have proper power supply for life support equipment.

Corrected 2021-09-21

2019-03-22Fire-safety inspection1 citation

E-0007

C · No harm found

Address patient/client population and determine types of services needed.

Corrected 2019-04-26

Federal penalties

2023-08-25Fine$14,888

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495308.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 68 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered