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Nursing homeFAID #13105

Wausau Manor Health Services

3107 WESTHILL DR, WAUSAU, WI, 54401
(715) 842-0575
68 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
68
CMS facility ID
525369
Care type
Nursing home
County
Marathon
Facility name
Wausau Manor Health Services
Street address
3107 WESTHILL DR
City / state / ZIP
Wausau, WI 54401
Phone
(715) 842-0575

About this facility — Wausau Manor Health Services

Wausau Manor Health Services is a Medicare/Medicaid-certified skilled nursing facility in Wausau, Wisconsin. It is licensed for 68 beds — close to the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 21 senior care facilities in Wausau and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Wausau Manor Health Services 27 times across 8 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
North Shore Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Nshf Operations Llc
Direct owner — 100% stake — since 2017
Mills, David
Indirect owner — 20% stake — since 2017
Baumann, Troy
Managing employee · Director — since 2017
Hoehn, Jeffrey
Director — since 2017
North Shore Healthcare Llc
Operational control — since 2017

Regulatory standing

Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1984-05-14
CMS overall rating
3 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-10-02
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$430 per day (≈ $13,070/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
50% Medicaid · 11% Medicare · 40% private/other
Occupancy
82% (fiscal year 2023)
Vs. state median
6% above the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
68
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2025-10-02Health inspection8 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-12-12
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-12-12
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-12-12
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-12-12
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-12-12
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-12-12
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2025-12-12
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-12-12
2025-08-21Health inspectionComplaint-triggered2 citations
F-0583
D · No harm foundFrom a complaint
Keep residents' personal and medical records private and confidential.
Corrected 2025-09-21
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-09-21
6 earlier / fire-safety inspections (17 citations)
2025-07-07Health inspectionComplaint-triggered1 citation
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-08-01
2024-08-15Health inspection1 citation
F-0814
C · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2024-09-14
2023-08-17Health inspection2 citations
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-09-15
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-09-15
2025-10-02Fire-safety inspection2 citations
K-0271
E · No harm found
Have exits that are accessible at all times.
Corrected 2025-12-15
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-12-15
2024-08-15Fire-safety inspection5 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-09-14
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-09-14
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-09-14
K-0712
C · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-09-14
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-09-14
2023-08-17Fire-safety inspection6 citations
E-0013
E · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2023-09-17
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-09-17
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-09-17
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2023-09-17
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-09-17
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-09-17
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525369.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered