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Nursing homeFAID #10866

West Reading Skilled Nursing and Rehabilitation Center

425 BUTTONWOOD STREET, WEST READING, PA, 19611
(610) 373-5166
www.westreadingnursingandrehab.com
176 licensed beds

CMS rates West Reading Skilled Nursing and Rehabilitation Center 2 out of 5 overall. Federal inspectors issued 48 citations across 12 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall3/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of West Reading Skilled Nursing and Rehabilitation Center
Photo via Google · Gruen Agency HCR - ManorCare

Address

425 Buttonwood Street
West Reading, PA 19611
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Public record summary

What we can show you for free.
Bed capacity
176
CMS facility ID
395351
Care type
Nursing home
County
Berks
Facility name
West Reading Skilled Nursing and Rehabilitation Center
Street address
425 BUTTONWOOD STREET
City / state / ZIP
West Reading, PA 19611
Phone
(610) 373-5166
Website
www.westreadingnursingandrehab.com

About this facility — West Reading Skilled Nursing and Rehabilitation Center

West Reading Skilled Nursing and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in West Reading, Pennsylvania. It is licensed for 176 beds — above the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 3 senior care facilities in West Reading and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Genesis Healthcare, a group of 183 facilities on this site.

Federal inspectors have cited West Reading Skilled Nursing and Rehabilitation Center 48 times across 12 inspections in the last three years, including 6 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Genesis Healthcare
Ownership type
For profit - Corporation

Registered owners & officers

Genesis Pm Pa Operations Llc
Direct owner — 100% stake — since 2022
Berg, Michael
Officer — since 2022
Bridgeford, Laura
Officer — since 2024
Fc-gen Operations Investment Llc
Indirect owner — since 2022
Gen Operations I Llc
Indirect owner — since 2022
Gen Operations Ii Llc
Indirect owner — since 2022
Genesis Healthcare Inc
Indirect owner — since 2022
Genesis Healthcare Llc
Indirect owner — since 2022
Genesis Holdings Llc
Indirect owner — since 2022
Ghc Holdings Llc
Indirect owner — since 2022
Mendelson, Avi
Officer — since 2024
Mitchell, Darwin
Operational control · Additional disclosable party — since 2023
Sun Healthcare Group Inc
Indirect owner — since 2022
Whitman, Arnold
Indirect owner — since 2022

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1977-03-01
CMS overall rating
2 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-01-29
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$493 per day (≈ $14,990/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
86% Medicaid · 6% Medicare · 8% private/other
Occupancy
71% (fiscal year 2024)
Vs. state median
19% above the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds
176
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.
2026-08-04Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-09-01
2026-05-02Health inspectionComplaint-triggered1 citation
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-06-05
10 earlier / fire-safety inspections (46 citations)
2026-01-29Health inspection5 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-03-02
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-03-02
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-03-02
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-03-02
F-0919
D · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2026-03-02
2025-02-18Health inspectionComplaint-triggered1 citation
F-0550
E · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-03-04
2024-12-10Health inspection11 citations
F-0623
C · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2025-01-27
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-01-27
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-01-27
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-01-27
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2025-01-27
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-01-27
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-02-04
F-0801
E · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2025-01-27
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2025-01-27
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-01-27
F-0814
C · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2025-01-27
2024-09-27Health inspectionComplaint-triggered1 citation
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-10-22
2024-06-28Health inspectionComplaint-triggered1 citation
F-0812
F · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-07-23
2024-01-25Health inspection5 citations
F-0623
C · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-03-06
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-03-06
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-03-06
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-03-06
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-03-06
2024-12-10Fire-safety inspection4 citations
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2025-03-04
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2025-02-01
K-0324
C · No harm found
Provide properly protected cooking facilities.
Corrected 2025-02-01
K-0754
E · No harm found
Provide properly sized and located linen or trash receptacles.
Corrected 2025-03-04
2024-06-24Fire-safety inspectionComplaint-triggered3 citations
K-0324
E · No harm foundFrom a complaint
Provide properly protected cooking facilities.
Corrected 2024-08-05
K-0521
E · No harm foundFrom a complaint
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-08-05
K-0711
F · No harm foundFrom a complaint
Provide a written emergency evacuation plan.
Corrected 2024-08-05
2024-01-25Fire-safety inspection5 citations
E-0004
C · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2024-02-20
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-02-20
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-02-20
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-02-20
K-0761
C · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-02-20
2023-02-16Fire-safety inspection10 citations
K-0100
C · No harm found
Meet other general requirements.
Corrected 2023-04-20
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-04-20
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2023-04-20
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-04-20
K-0293
C · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-04-20
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-04-20
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-04-20
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-04-20
K-0531
E · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2023-04-20
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-04-20
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395351.

Quality of care & staffing

How it compares in Pennsylvania.
Inspection citations, 3 years
48
More than 63% of nursing homes in the state
State median: 37
Federal fines, 3 years
$0
No federal fines on record
State median: $0
Nurse staffing, hours per resident per day
3.3
Higher than 15% of nursing homes in the state
State median: 3.6
Nursing staff turnover, annual
56%
Higher than 81% of nursing homes in the state
State median: 45%

Resident outcomes

On 21 federal quality measures, this facility does better than the Pennsylvania average on 9 and worse on 8. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased30.6%16.4%13.5%Worse than state
Lose too much weight5.3%6.0%5.1%Better than state
With a catheter inserted and left in their bladder0.1%0.6%0.7%Better than state
With a urinary tract infection2.0%1.4%1.5%Worse than state
Have depressive symptoms37.9%13.8%13.5%Worse than state
Were physically restrained0.0%0.2%0.1%Better than state
Experiencing one or more falls with major injury4.3%3.1%3.2%Worse than state
Assessed and appropriately given the pneumococcal vaccine80.3%87.8%93.7%Near state average
Ability to walk independently worsened28.5%15.4%12.7%Worse than state
Received an antianxiety or hypnotic medication14.0%20.1%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine97.3%93.7%95.3%Near state average
With pressure ulcers4.0%4.7%4.5%Better than state
With new or worsened bowel or bladder incontinence28.6%25.0%18.3%Worse than state
Received an antipsychotic medication15.2%17.6%15.4%Better than state
Hospitalizations per 1000 long-stay resident days1.491.501.81Near state average
Outpatient emergency department visits per 1000 long-stay resident days0.621.131.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine44.3%70.8%82.3%Worse than state
Newly received an antipsychotic medication0.0%1.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine75.4%70.9%80.1%Near state average
Were rehospitalized after a nursing home admission33.6%22.0%23.4%Worse than state
Had an outpatient emergency department visit7.9%9.5%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0684 4 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • K-0324 3 inspections. Provide properly protected cooking facilities.
  • F-0550 2 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  • F-0641 2 inspections. Ensure each resident receives an accurate assessment.
  • F-0623 2 inspections. Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

What its owners also hold

  • Genesis Healthcare Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Gen Operations Ii Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Gen Operations I Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Genesis Healthcare Inc has an ownership stake on file at 161 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Pennsylvania

  • Licensing: Pennsylvania Department of Health
  • File a complaint: 800-254-5164 · Online
  • Long-Term Care Ombudsman: 717-783-8975. A free advocate for residents and families.
  • Adult Protective Services: 800-490-8505. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Reading Hospital, about 0.5 miles. CMS rating 4 of 5.
  • Penn State Health St. Joseph, about 3.3 miles. CMS rating 3 of 5.
  • Wellspan Ephrata Community Hospital, about 16 miles. CMS rating 5 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.1121 ratings on Google
★★★★★Jessica Boeve · 2026-04-13 · via Google

“Can't rave enough about the staff here. My dad for years has said he'd rather die than go to a nursing home. Today he sat in on a meeting with the director of social work, his physical therapist and us kids with a smile on his face agreeing this is the best place for him to live. Almost every time we go visit him a staff member is in his room just talking to him like an old friend, or a staff me…”

★Mike · 2026-06-03 · via Google

“Was a client there for around 8 months. After 2 months was discharged from their therapists and told I would be fine taking care of my self. Told the rehab I wanted to leave and they refused saying the therapists lied. The reason was really because of money. That’s the only thing that place cares about. Fast forward to April 20 26 when they threw me out because of finally giving up on getting my …”

★Lacee Cadden · 2026-04-22 · via Google

“If I could give this place a zero star rating I would! My 83 year old uncle had a full hip replacement in March and after his hip replacement he was sent what we thought was supposed to be to be a rehab facility boy were we wrong. The first day he went he said that whole place smells of urine and was unsanitary. He was there for around 10 days and he was not given any physical therapy instead he w…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 48 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered