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Nursing homeFAID #5908

Westford Nursing and Rehabilitation Center

3 PARK DRIVE, WESTFORD, MA, 01886

(978) 392-1144

westfordhousehc.com

123 licensed beds

★★★★★4/5CMS Five-Star overall4/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of WESTFORD NURSING AND REHABILITATION CENTER

Photo via Google · Westford House

Address

3 Park Drive

Westford, MA 01886

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Public record summary

What we can show you for free.

Bed capacity

123

CMS facility ID

225586

Care type

Nursing home

County

Middlesex

Facility name

Westford Nursing and Rehabilitation Center

Street address

3 PARK DRIVE

City / state / ZIP

Westford, MA 01886

Phone

(978) 392-1144

Website

westfordhousehc.com

About this facility — Westford Nursing and Rehabilitation Center

Westford Nursing and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Westford, Massachusetts. It is licensed for 123 beds — close to the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 2 senior care facilities in Westford and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Westford Nursing and Rehabilitation Center 56 times across 10 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Best Care Services

Ownership type

For profit - Limited Liability company

Registered owners & officers

Preswest Holding Company Llc

Direct owner — 100% stake — since 2022

Al-madi, Sami

Operational control — since 2023

Chapler, Yaakov

Governing body · Operational control — since 2023

Kmon, Lauryn

Operational control · Additional disclosable party — since 2023

Levitz, Michael

Operational control · Additional disclosable party — since 2023

Steinberg, Moshe

Governing body · Operational control — since 2023

Regulatory standing

Licensed / certified since

1993-07-27

CMS overall rating

4 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-07-16

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$515 per day (≈ $15,660/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

49% Medicaid · 8% Medicare · 43% private/other

Occupancy

89% (fiscal year 2024)

Vs. state median

5% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

123

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-07-16Health inspection3 citations

F-0637

D · No harm found

Assess the resident when there is a significant change in condition

Corrected 2025-07-29

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-07-29

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-07-29

2024-06-14Health inspection8 citations

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-07-18

F-0638

D · No harm found

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2024-07-18

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-07-18

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-07-18

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-18

F-0693

E · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-07-18

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-07-18

F-0755

B · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-07-18

8 earlier / fire-safety inspections (45 citations)

2024-05-07Health inspectionComplaint-triggered2 citations

F-0655

D · No harm foundFrom a complaint

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-01-31

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-04-15

2023-12-05Health inspectionInfection control2 citations

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-12-20

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-12-20

2023-10-25Health inspectionComplaint-triggered2 citations

F-0655

D · No harm foundFrom a complaint

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-11-22

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-11-22

2023-10-17Health inspectionComplaint-triggered1 citation

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-11-10

2023-02-07Health inspection14 citations

F-0582

B · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2023-03-02

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-03-02

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-03-02

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-03-02

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-03-14

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-03-02

F-0730

E · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2023-03-02

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-03-02

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2023-03-02

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-03-14

F-0868

E · No harm found

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2023-03-02

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-03-14

F-0886

E · No harm found

Perform COVID19 testing on residents and staff.

Corrected 2023-03-02

F-0947

E · No harm found

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2023-03-02

2025-07-16Fire-safety inspection12 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-08-26

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-08-26

K-0222

F · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-08-26

K-0311

E · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2025-08-26

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2025-08-26

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-08-26

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-08-08

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-08-26

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-08-13

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-08-26

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-08-26

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-08-26

2024-06-14Fire-safety inspection9 citations

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2024-07-25

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-07-25

K-0311

F · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2024-07-25

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-07-25

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-07-25

K-0374

F · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-07-25

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-07-25

K-0754

F · No harm found

Provide properly sized and located linen or trash receptacles.

Corrected 2024-07-25

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-07-25

2023-02-07Fire-safety inspection3 citations

K-0311

F · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2023-03-02

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-03-02

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-03-02

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225586.

Visitor reviews

What people say on Google.

3.764 ratings on Google

★★★★★Carol Lodi · 2026-03-08 · via Google
“The day came when we had to make the decision to find care for our friend. It was a stressful time. The care at Westford House was very good and they worked closely with hospice so that any problem was addressed and remedied quickly. The staff and nurses were so kind, caring and professional. We were all treated very well during a very difficult time.”

★★★★★Andrew Lai · 2025-11-09 · via Google
“My father was transferred to the Westford house in his last week. Immediately upon transferring, he told me “I feel at peace here”. The Westford house and staff made my father feel comfortable and cared for in his battle against cancer. They offered a tranquil place for him to find peace, and they did as much as possible to accommodate our family. We could tell the entire staff cared about our ex…”

★★★★★Roberta Labrecque · 2025-09-30 · via Google
“My mother recently transferred to Westford House from another long term care facility. Definitely a step up from the previous facility. My mom is happy there. The staff is pleasant and seem to care about her. I always receive prompt emails and phone calls when I reach out. Overall, pleasantly surprised with Westford House.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 56 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered