Senior Home Review
Home›Browse›Virginia›Richmond›Westminster Canterbury Richmond At Home
HospiceFAID #787364

Westminster Canterbury Richmond At Home

60% rated it 9–1060% would definitely recommendSource: CMS CAHPS Hospice Survey

Generate this report

Delivered within 24–48 hours
Photo of WESTMINSTER CANTERBURY RICHMOND AT HOME LLC
Photo via Google · Westminster Canterbury Richmond
What we can show you for free.
Bed capacity
214
State license
8034
CMS facility ID
491633
Care type
Hospice
Facility name
Westminster Canterbury Richmond At Home
Street address
1600 WESTBROOK AVENUE
City / state / ZIP
Richmond, VA 23227
Phone
(804) 292-3500
State license #
8034

Westminster Canterbury Richmond At Home is a Medicare-certified hospice care provider in Richmond, Virginia. It is licensed for 214 beds — close to the median for hospice providers in Virginia (214 beds).

It is one of 103 senior care facilities in Richmond and 111 hospice providers across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

This listing draws on federal CMS Hospice Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Operator / owner
Susan Chrissley
Administrator
Susan Chrissley

Regulatory standing

License status
Licensed
License expires
2026-09-30

Services & coverage

Licensed beds
214
Licensed as
Assisted Living Facility
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 9:00 AM – 5:00 PM · Tuesday: 9:00 AM – 5:00 PM · Wednesday: 9:00 AM – 5:00 PM · Thursday: 9:00 AM – 5:00 PM · Friday: 9:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed
Compiled from CMS Hospice Compare; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
What people say on Google.
4.3145 ratings on Google
★★★★★Martin Mathurin · 2022-10-02 · via Google

“Had a visit to the new promenade section today. It was so amazing I had to share a review. I came to visit my mother, Pat Kawana and she had made us reservations in the new restaurant. I expected high level institutional food. Boy was I wrong. This food was on par with any of the restaurants I have been to in Richmond (or better). The server (AJ) was clean cut, professional, polite and quick to at…”

★★★★★M. Hunter Haglund · 2026-01-07 · via Google

“An absolutely fantastic continuing care retirement community, and it truly is a community. I would live there now, but they say I'm not old enough yet. Really an incredible place with every amenity. There are few other names that come to mind when you consider the range of services here. Of my many friends that have enjoyed, and enjoy, living here-all I hear are positive reviews. Have been lucky …”

★★★★★Don D · 2025-12-27 · via Google

“I reside in independent living at Westminster Canterbury, Richmond. It is a wonderful place to live! I have found all-of the staff here to be friendly, very professional and are quick to correct any problems. Westminister Canterbury offers its residents many amenities, such as six restaurants, a small, grocery store, a pool room, A fully equipped gymnasium, a lap pool and therapeutic pool. Ther…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
+ additional citations decoded in your full report.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Hospice Compare
data.cms.gov
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered