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Nursing homeFAID #11816

Wexford House

2421 JOHN B DENNIS HIGHWAY, KINGSPORT, TN, 37660
(423) 288-3988
www.wexfordctr.com
174 licensed beds
★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of WEXFORD HOUSE
Photo via Google · Wexford House

Address

2421 John B Dennis Highway
Kingsport, TN 37660
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Public record summary

What we can show you for free.
Bed capacity
174
CMS facility ID
445207
Care type
Nursing home
County
Sullivan
Facility name
Wexford House
Street address
2421 JOHN B DENNIS HIGHWAY
City / state / ZIP
Kingsport, TN 37660
Phone
(423) 288-3988
Website
www.wexfordctr.com

About this facility — Wexford House

Wexford House is a Medicare/Medicaid-certified skilled nursing facility in Kingsport, Tennessee. It is licensed for 174 beds — well above the median for skilled nursing facilities in Tennessee (114 beds).

It is one of 23 senior care facilities in Kingsport and 303 skilled nursing facilities across Tennessee. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Wexford House 17 times across 8 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Ahava Healthcare
Ownership type
For profit - Corporation

Registered owners & officers

Ahava Hc Llc
Operational control · Additional disclosable party — since 2025
Ballad Health
Indirect owner · Additional disclosable party — since 2025
Bho Operating Group Llc
Indirect owner — since 2025
Blue Ridge Medical Management Corporation
Indirect owner · Additional disclosable party — since 2025
Labin, Shiya
Indirect owner · Additional disclosable party — since 2025
Mountain States Health Alliance
Indirect owner · Additional disclosable party — since 2025
Neuman, Benjamin
Indirect owner · Additional disclosable party — since 2025
Niederman, Anshel
Indirect owner · Governing body · Operational control · Additional disclosable party — since 2025
Rusek, Michele
Operational control · Additional disclosable party — since 2025
Wayt, Marta
Operational control · Additional disclosable party — since 2025
Wexford Operations Group Holdco Llc
Direct owner — since 2025
Wexford Realty Group Llc
Mortgage holder · Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since
1987-10-12
CMS overall rating
1 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-06-18
Nurse staffing
3.0 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$316 per day (≈ $9,610/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
65% Medicaid · 3% Medicare · 33% private/other
Occupancy
50% (fiscal year 2024)
Vs. state median
14% below the TN median of $367/day — full state cost breakdown

Services & coverage

Licensed beds
174
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2025-11-17Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-11-21
2025-06-18Health inspection7 citations
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-07-03
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-07-03
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-07-03
F-0802
E · No harm foundFood safety
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2025-07-03
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-07-03
F-0813
E · No harm foundFood safety
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2025-07-08
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-07-08
3 earlier / fire-safety inspections (9 citations)
2024-03-20Health inspectionComplaint-triggered6 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-03-21
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-03-21
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-03-21
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-03-21
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-03-21
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2024-03-21
2020-02-20Health inspection1 citation
F-0604
E · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2020-03-30
2024-03-20Fire-safety inspection2 citations
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-04-15
K-0781
E · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2024-04-15
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 445207.

Visitor reviews

What people say on Google.
4.174 ratings on Google
★★★★★Christy Jones · 2026-05-28 · via Google

“The moment you walk in you are greeted with a warm, welcoming atmosphere. The staff goes above and beyond to make sure each resident feels comfortable, respected, and cared for. The facility is always clean and well maintained.”

★★★★★Gina Cowden · 2026-05-28 · via Google

“The staff here is amazing and very friendly as well as helpful. The building itself is very clean and very well kept. I have worked many places and this facility is proably the cleanest facility I have worked in. I feel the nurses and cnas really care about the residents ,also the nurse practitioners here are amazing and are always available for any issues that arise and are very quick about doing…”

★Carolyn Smith · 2026-08-08 · via Google

“Food is terrible. These patients deserve food that you would eat. Food was cold and French fries so tough you couldn't bite. Please do better. These patients deserve better.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 17 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered