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Nursing homeFAID #11502

White Oak Manor - Rock Hill

1915 Ebenezer Road, ROCK HILL, SC, 29732
(803) 366-8155
whiteoakmanor.com/rock-hill-sc
136 licensed beds

CMS rates White Oak Manor - Rock Hill 5 out of 5 overall. Federal inspectors issued 8 citations across 6 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall5/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of WHITE OAK MANOR - ROCK HILL
Photo via Google · White Oak Manor Rock Hill

Public record summary

What we can show you for free.
Bed capacity
136
CMS facility ID
425088
Care type
Nursing home
County
York
Facility name
White Oak Manor - Rock Hill
Street address
1915 Ebenezer Road
City / state / ZIP
Rock Hill, SC 29732
Phone
(803) 366-8155
Website
whiteoakmanor.com/rock-hill-sc

About this facility — White Oak Manor - Rock Hill

White Oak Manor - Rock Hill is a Medicare/Medicaid-certified skilled nursing facility in Rock Hill, South Carolina. It is licensed for 136 beds — above the median for skilled nursing facilities in South Carolina (96 beds).

It is one of 21 senior care facilities in Rock Hill and 187 skilled nursing facilities across South Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited White Oak Manor - Rock Hill 8 times across 6 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
For profit - Limited Liability company

Regulatory standing

Licensed / certified since
1972-06-15
CMS overall rating
5 of 5 stars
Health deficiencies
0 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-05-14
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$344 per day (≈ $10,460/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
62% Medicaid · 9% Medicare · 29% private/other
Occupancy
96% (fiscal year 2023)
Vs. state median
6% below the SC median of $366/day — full state cost breakdown

Services & coverage

Licensed beds
136
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2025-03-13Health inspection3 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-03-28
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-03-28
F-0806
D · No harm foundFood safety
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2025-03-28
2023-12-12Health inspection5 citations
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-01-02
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-01-02
F-0790
D · No harm found
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2024-01-02
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-01-02
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-01-02
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 425088.

Quality of care & staffing

How it compares in South Carolina.
Inspection citations, 3 years
8
More than 27% of nursing homes in the state
State median: 13
Federal fines, 3 years
$0
No federal fines on record
State median: $4,271
Nurse staffing, hours per resident per day
3.8
Higher than 61% of nursing homes in the state
State median: 3.6
Nursing staff turnover, annual
36%
Higher than 25% of nursing homes in the state
State median: 46%

Resident outcomes

On 21 federal quality measures, this facility does better than the South Carolina average on 12 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased17.0%11.6%13.5%Worse than state
Lose too much weight9.4%6.1%5.1%Worse than state
With a catheter inserted and left in their bladder1.1%0.6%0.7%Worse than state
With a urinary tract infection0.9%1.2%1.5%Better than state
Have depressive symptoms0.2%3.2%13.5%Better than state
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury2.9%3.2%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine99.1%91.8%93.7%Near state average
Ability to walk independently worsened13.6%11.8%12.7%Worse than state
Received an antianxiety or hypnotic medication11.6%21.3%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine95.2%92.5%95.3%Near state average
With pressure ulcers6.9%4.9%4.5%Worse than state
With new or worsened bowel or bladder incontinence15.8%16.2%18.3%Near state average
Received an antipsychotic medication7.3%15.4%15.4%Better than state
Hospitalizations per 1000 long-stay resident days1.551.951.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days0.881.741.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine98.6%81.9%82.3%Better than state
Newly received an antipsychotic medication1.9%1.4%1.5%Worse than state
Were assessed and appropriately given the seasonal influenza vaccine97.5%79.0%80.1%Better than state
Were rehospitalized after a nursing home admission17.0%24.3%23.4%Better than state
Had an outpatient emergency department visit10.7%13.7%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Verify & compare

Where to check, and what's nearby.

Who to contact in South Carolina

  • Licensing: South Carolina Department of Public Health (DPH), Healthcare Quality
  • File a complaint: 800-922-6735 · Online
  • Long-Term Care Ombudsman: 800-868-9095. A free advocate for residents and families.
  • Adult Protective Services: 888-227-3487. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Piedmont Medical Center, about 0.5 miles. CMS rating 2 of 5.
  • Novant Health Ballantyne Medical Center, about 13 miles.
  • Atrium Health Pineville, about 14 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.064 ratings on Google
★★★★★Renee Forbes · 2026-06-18 · via Google

“White Oak Manor, I can not say enough about this facility! Clean, welcoming staff, fun and activities for all residents! The staff are attentive to needs and go that extra mile to make sure your experience is memorable. In some of the hardest times for families, I can always count on White Oak to make these trying times much easier!!!!!”

★Casey Buchanan · 2026-03-12 · via Google

“If I could rate this place -0.0 stars I would but because I am nice I chose 1 star. My last living grandmother was there due to a fractured bone injury at her assisted living place which she was then transferred to White Oak. While she was there she had her hearing aids soaked which were very expensive, she had her clothes washed with other people’s and someone left crayons in their pockets no one…”

★Alia Bines · 2024-07-25 · via Google

“If I could give this place "0" stars I definitely would. My Dad had Parkinson's Disease and was using a feeding tube. Medically, the staff knew he couldn't eat or drink anything. My Dad was left alone in his room, he vomited and aspirated the vomit. No one checked on my Dad to address this issue and I found him in his room myself. Yes, I had to fine him like that. Consequently, my Dad developed as…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 8 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered