Home›Browse›Wisconsin›Amery›Willow Ridge Healthcare

Nursing homeFAID #13125

Willow Ridge Healthcare

400 DERONDA ST, AMERY, WI, 54001

(715) 268-8171

83 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

400 Deronda St

Amery, WI 54001

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

525402

Care type

Nursing home

County

Polk

Facility name

Willow Ridge Healthcare

Street address

400 DERONDA ST

City / state / ZIP

Amery, WI 54001

Phone

(715) 268-8171

About this facility — Willow Ridge Healthcare

Willow Ridge Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Amery, Wisconsin. It is licensed for 83 beds — above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 5 senior care facilities in Amery and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Willow Ridge Healthcare 28 times across 9 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Real Property Health Facilities

Ownership type

For profit - Corporation

Registered owners & officers

Christina Jayne Penn Management Trust

Direct owner — 100% stake — since 2010

Penn, Christina

Indirect owner — 100% stake — since 2015

De Costa, Dennis

Managing employee — since 2022

Haworth, Albert

Officer · Operational control — since 2021

Marsh, Dawn

Officer — since 1994

Real Property Health Facilities Corp

Operational control — since 1989

Regulatory standing

Licensed / certified since

1986-07-01

CMS overall rating

3 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-07-30

Nurse staffing

4.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$355 per day (≈ $10,790/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

64% Medicaid · 9% Medicare · 27% private/other

Occupancy

45% (fiscal year 2023)

Vs. state median

13% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-07-30Health inspection8 citations

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-08-21

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-21

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-21

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-08-21

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-21

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-08-21

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-21

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-08-21

2025-06-24Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-07-07

7 earlier / fire-safety inspections (19 citations)

2024-05-30Health inspection5 citations

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-06-30

F-0636

D · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-06-30

F-0688

E · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-06-30

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-06-30

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-06-30

2024-01-24Health inspectionComplaint-triggered2 citations

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-02-19

F-0758

D · No harm foundFrom a complaint

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-02-19

2023-11-20Health inspectionComplaint-triggered2 citations

F-0580

G · Actual harmFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-12-14

F-0684

G · Actual harmFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-12-14

2023-05-24Health inspection1 citation

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-06-21

2025-07-30Fire-safety inspection5 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-08-22

K-0353

C · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-08-20

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-08-20

K-0521

C · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K-0911

F · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-10-01

2024-05-30Fire-safety inspection1 citation

K-0521

C · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-06-30

2023-05-24Fire-safety inspection3 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-05-24

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-05-24

K-0521

C · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-05-24

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525402.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 28 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered