Home›Browse›West Virginia›Charles Town›Willow Tree Healthcare Center

Nursing homeFAID #12982

Willow Tree Healthcare Center

1263 SOUTH GEORGE STREET, CHARLES TOWN, WV, 25414

(304) 725-6575

communicarehealth.com/location/willow-tree-healthcare-center/?utm_source=google&utm_medium=organic&utm_campaign=gbp-willow-tree

104 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Willow Tree Healthcare Center

Address

1263 South George Street

Charles Town, WV 25414

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Public record summary

What we can show you for free.

Bed capacity

104

CMS facility ID

515156

Care type

Nursing home

County

Jefferson

Facility name

Willow Tree Healthcare Center

Street address

1263 SOUTH GEORGE STREET

City / state / ZIP

Charles Town, WV 25414

Phone

(304) 725-6575

Website

communicarehealth.com/location/willow-tree-healthcare-center/?utm_source=google&utm_medium=organic&utm_campaign=gbp-willow-tree

About this facility — Willow Tree Healthcare Center

Willow Tree Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Charles Town, West Virginia. It is licensed for 104 beds — above the median for skilled nursing facilities in West Virginia (80 beds).

It is one of 2 senior care facilities in Charles Town and 123 skilled nursing facilities across West Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Willow Tree Healthcare Center 68 times across 12 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $8,018 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Communicare Health

Ownership type

For profit - Corporation

Registered owners & officers

C.r. Stoltz Family Investment Company Inc

Indirect owner — since 2016

C.r. Stoltz Irrevocable Trust

Indirect owner — since 2016

Datta, Vasant

Operational control · Additional disclosable party — since 2021

Groves, Donna

Operational control — since 2023

Health Care Holdings, Llc

Indirect owner — since 2016

Helman, Jacob

Operational control · Additional disclosable party — since 2019

I. Rosedale Family Investment Company Inc

Indirect owner — since 2016

I. Rosedale Irrevocable Trust

Indirect owner — since 2016

Odenthal, Richard

Owner of a disclosable party — since 2025

R.s. Wilheim Irrevocable Trust

Indirect owner — since 2016

Romeo, Dominic

Operational control — since 2023

Ronald S Wilheim 2012 Spousal Trust

Indirect owner — since 2016

Rosedale Family Investment Company, Inc

Indirect owner — since 2016

Rrw, Llc

Indirect owner — since 2016

S.l. Rosedale Irrevocable Trust

Indirect owner — since 2016

So George Mgt, Llc

Operational control · Additional disclosable party — since 2016

Stoltz, Charles

Governing body · Operational control — since 2016

Wilheim, Ronald

Owner of a disclosable party — since 2025

Wo Holdings Llc

Direct owner — since 2016

Regulatory standing

Federal court records

17 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1997-10-10

CMS overall rating

3 of 5 stars

Health deficiencies

12 at the last standard inspection

Federal fines

$8,018 total

Last standard inspection

2025-07-24

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$564 per day (≈ $17,150/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

82% Medicaid · 10% Medicare · 8% private/other

Occupancy

94% (fiscal year 2023)

Vs. state median

3% above the WV median of $545/day — full state cost breakdown

Services & coverage

Licensed beds

104

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2025-10-30Health inspectionComplaint-triggered3 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-12-05

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-12-05

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-12-05

2025-07-24Health inspection9 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-08-29

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2025-08-29

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-08-29

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-08-29

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-08-29

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-29

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-29

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-29

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-08-29

9 earlier / fire-safety inspections (56 citations)

2025-05-07Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-05-07

2024-07-25Health inspectionComplaint-triggered2 citations

F-0624

D · No harm foundFrom a complaint

Prepare residents for a safe transfer or discharge from the nursing home.

Corrected 2024-08-23

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-08-23

2024-05-22Health inspectionComplaint-triggered3 citations

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-03-28

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-03-28

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-06-28

2024-01-19Health inspectionComplaint-triggered6 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-03-01

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-03-01

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-03-01

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-01

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-03-01

F-0698

D · No harm foundFrom a complaint

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-03-01

2023-09-20Health inspectionComplaint-triggered4 citations

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-10-20

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-10-20

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2023-10-20

F-0883

D · No harm foundFrom a complaint

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-10-20

2023-05-03Health inspection14 citations

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-06-16

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-06-16

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-06-16

F-0679

E · No harm found

Provide activities to meet all resident's needs.

Corrected 2023-06-16

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-16

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-06-16

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2023-06-16

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-06-16

F-0730

E · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2023-06-16

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-06-16

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-06-16

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-06-16

F-0919

E · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2023-06-16

F-0924

E · No harm found

Put firmly secured handrails on each side of hallways.

Corrected 2023-06-16

2022-03-02Health inspection12 citations

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2022-03-31

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-03-31

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-03-31

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2022-03-31

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-03-31

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-03-31

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-03-31

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2022-03-31

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-03-31

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-03-31

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-03-31

F-0925

E · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2022-03-31

2025-07-24Fire-safety inspection4 citations

K-0351

C · No harm found

Install an approved automatic sprinkler system.

Corrected 2025-08-19

K-0912

F · No harm found

Have power receptacles that are properly grounded.

Corrected 2025-08-19

K-0918

C · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-08-19

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-08-19

2023-05-03Fire-safety inspection10 citations

K-0281

F · No harm found

Install proper backup exit lighting.

Corrected 2023-06-21

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-06-21

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-06-21

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-06-21

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-06-21

K-0531

C · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2023-06-21

K-0741

C · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-06-21

K-0918

C · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-06-21

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2023-06-21

K-0923

F · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-06-21

Federal penalties

2024-05-22Fine$8,018

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 515156.

Visitor reviews

What people say on Google.

2.734 ratings on Google

★★E B · 2026-01-20 · via Google
“The only thing allowing 2 stars instead of 1 is because of the nursing staff. The person/people who answer the phone are completely unhelpful and incredibly rude whenever asking basic questions and will just talk over you. My favorite was when they couldn't locate mom after she was in there for over a month. If you need updates on loved ones because youre out of state, save yourself some headache…”

★Greg Hubert · 2026-01-24 · via Google
“Can’t give zero stars. Walk in it smells like urine and feces. Room was dirty. Human waste in the toilet. Small smelly rooms. Shared toilet facilities in each room. Nasty nasty nasty.”

★Jeremy · 2025-12-09 · via Google
“I don't have anyone in this place. Im a delivery driver. When you walk in the smell of urine smacks you in the face. If you walk down the halls it actually burns your eyes. Some staff are ok people but most treat me like a nothing so I'm sure the residents get treated the same. Its Shameful.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 68 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered