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Nursing homeFAID #10972

Willowbrooke Ctskdcarectr At Fortwashingtonestates

735 SUSQUEHANNA ROAD, FORT WASHINGTON, PA, 19034
(215) 542-8110
9 licensed beds

CMS rates Willowbrooke Ctskdcarectr At Fortwashingtonestates 5 out of 5 overall. Federal inspectors issued 8 citations across 6 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall5/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
9
CMS facility ID
395496
Care type
Nursing home
County
Montgomery
Facility name
Willowbrooke Ctskdcarectr At Fortwashingtonestates
Street address
735 SUSQUEHANNA ROAD
City / state / ZIP
Fort Washington, PA 19034
Phone
(215) 542-8110

Willowbrooke Ctskdcarectr At Fortwashingtonestates is a Medicare/Medicaid-certified skilled nursing facility in Fort Washington, Pennsylvania. It is licensed for 9 beds — well below the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 6 senior care facilities in Fort Washington and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Acts Retirement-life Communities, a group of 27 facilities on this site.

Federal inspectors have cited Willowbrooke Ctskdcarectr At Fortwashingtonestates 8 times across 6 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Acts Retirement-life Communities
Ownership type
Non profit - Corporation

Registered owners & officers

Acts Acquisition and Development Company Llc
Indirect owner — since 2003
Acts Alliance Management Llc
Indirect owner — since 2022
Acts Communities of Maryland, Inc.
Indirect owner — since 2019
Acts Legacy Foundation, Inc.
Indirect owner — since 2022
Acts Management Services, Inc.
Indirect owner · Operational control · Additional disclosable party — since 2009
Acts Retirement Services, Inc
Indirect owner — since 2009
Acts Retirement-life Communities Inc
Direct owner · Mortgage holder · Operational control · Additional disclosable party — since 2012
Acts Retirement-life Communities Management, Llc
Indirect owner · Operational control · Additional disclosable party — since 2022
Acts Signature Community Services Inc
Indirect owner — since 2022
Ahern, Susan
Officer · Operational control · Owner of a disclosable party · Additional disclosable party — since 2020
Allmond, Susan
Director · Officer — since 2015
Baker Tilly Advisory Group Lp
Additional disclosable party — since 2025
Baker Tilly Us Llp
Additional disclosable party — since 2024
Bonita Springs Retirement Village Inc
Indirect owner — since 2024
Brod, Kathryn
Director — since 2024
Callaway, Warren
Director — since 2022
Chalfin, Robert
Additional disclosable party — since 2022
Chamberlain, Linda
Director — since 2025
Christiansen, Karen
Director · Officer · Operational control · Additional disclosable party — since 2010
Detweiler, Harold
Director — since 2009
Esterhai, John
Director — since 1996
Fox, Glenn
Officer · Operational control · Additional disclosable party — since 2017
Gerner, Elric
Director · Officer — since 2009
Glynn, James
Director — since 2023
Grant, Gerald
Director · Officer · Operational control · Additional disclosable party — since 2005
Greer, Jason
Director — since 2022
Kelly, Michael
Director — since 2020
Lammers, John
Director — since 2020
Lawson, Daniel
Director · Officer — since 2019
Mashner, Marvin
Director · Officer — since 1991
Mease Life Inc
Indirect owner — since 2023
Middlebrooks, Daniel
Director — since 2023
Ramos, Diana
Additional disclosable party — since 2025
Reichard, Dawn
Director — since 2025
U.s. Bank
Trustee · Additional disclosable party — since 2025

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1980-12-04
CMS overall rating
5 of 5 stars
Health deficiencies
0 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-02-05
Nurse staffing
5.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$1,090 per day (≈ $33,140/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 5% Medicare · 95% private/other
Occupancy
79% (fiscal year 2023)
Vs. state median
163% above the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds
9
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2025-02-27Health inspection1 citation
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-03-19
3 earlier / fire-safety inspections (7 citations)
2026-02-05Fire-safety inspection3 citations
K-0311
E · No harm found
Have an enclosure around a vertical opening shaft.
Corrected 2026-03-02
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-03-02
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-03-02
2025-02-27Fire-safety inspection1 citation
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-03-14
2024-04-26Fire-safety inspection3 citations
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-06-21
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-06-21
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-06-21
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395496.
How it compares in Pennsylvania.
Inspection citations, 3 years
8
Among the fewest of nursing homes in the state
State median: 37
Federal fines, 3 years
$0
No federal fines on record
State median: $0
Nurse staffing, hours per resident per day
5.5
Higher than 95% of nursing homes in the state
State median: 3.6
Nursing staff turnover, annual
55%
Higher than 77% of nursing homes in the state
State median: 45%

Resident outcomes

On 5 federal quality measures, this facility does better than the Pennsylvania average on 2 and worse on 3. Differences within 10% of the average are shown as near average.

Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine100.0%70.8%82.3%Better than state
Newly received an antipsychotic medication2.4%1.4%1.5%Worse than state
Were assessed and appropriately given the seasonal influenza vaccine100.0%70.9%80.1%Better than state
Were rehospitalized after a nursing home admission32.9%22.0%23.4%Worse than state
Had an outpatient emergency department visit10.5%9.5%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • K-0345 2 inspections. Have approved installation, maintenance and testing program for fire alarm systems.
  • K-0918 2 inspections. Have generator or other power source capable of supplying service within 10 seconds.

What its owners also hold

  • Acts Retirement-life Communities Management, Llc has an ownership stake on file at 27 nursing homes, averaging 4.9 of 5 on CMS's overall rating.
  • Acts Management Services, Inc. has an ownership stake on file at 27 nursing homes, averaging 4.9 of 5 on CMS's overall rating.
  • Acts Retirement Services, Inc has an ownership stake on file at 26 nursing homes, averaging 4.9 of 5 on CMS's overall rating.
  • Mease Life Inc has an ownership stake on file at 25 nursing homes, averaging 4.9 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.
Where to check, and what's nearby.

Who to contact in Pennsylvania

  • Licensing: Pennsylvania Department of Health
  • File a complaint: 800-254-5164 · Online
  • Long-Term Care Ombudsman: 717-783-8975. A free advocate for residents and families.
  • Adult Protective Services: 800-490-8505. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Jefferson Abington Hospital, about 4.6 miles. CMS rating 3 of 5.
  • Temple Health - Chestnut Hill Hospital, about 5.5 miles. CMS rating 2 of 5.
  • Suburban Community Hospital, about 6.6 miles. CMS rating 4 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 8 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered