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Nursing homeFAID #14094

Windsor Las Palmas Nursing and Rehabilitation Center

1301 E QUEBEC AVE, MCALLEN, TX, 78503
(956) 972-0049
wellsentialhealth.org/location/windsor-las-palmas-nursing-rehabilitation-center
120 licensed beds
★★★★★5/5CMS Five-Star overall5/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of Windsor Las Palmas Nursing and Rehabilitation Center
Photo via Google · Windsor Las Palmas Nursing and Rehabilitation Center

Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
675415
Care type
Nursing home
County
Hidalgo
Facility name
Windsor Las Palmas Nursing and Rehabilitation Center
Street address
1301 E QUEBEC AVE
City / state / ZIP
Mcallen, TX 78503
Phone
(956) 972-0049
Website
wellsentialhealth.org/location/windsor-las-palmas-nursing-rehabilitation-center

About this facility — Windsor Las Palmas Nursing and Rehabilitation Center

Windsor Las Palmas Nursing and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Mcallen, Texas. It is licensed for 120 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 29 senior care facilities in Mcallen and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Windsor Las Palmas Nursing and Rehabilitation Center 8 times across 7 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $38,393 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Wellsential Health
Ownership type
Non profit - Corporation

Registered owners & officers

Val Verde County Hospital District
Direct owner · Operational control · Additional disclosable party — 100% stake — since 2022
Aquino, Eduardo
Additional disclosable party — since 2022
Chartrand, Daniel
Governing body — since 2014
Chu, Maria
Additional disclosable party — since 2022
Clapp, Barbara
Governing body — since 2021
Csv Rhea Management Holdco, Llc
Indirect owner — since 2022
Dekowski, Donovan
Operational control · Additional disclosable party — since 2022
Diaz, Cris
Governing body — since 2022
Dwd Tx Holdings Llc
Indirect owner — since 2022
Jack and Nancy Dwyer Workforce Development Center Inc
Indirect owner — since 2022
Jimenez, Sonio
Operational control · Additional disclosable party — since 2023
Jurado, Jorge
Governing body · Officer — since 2023
Mandelbaum, Elliot
Governing body — since 2025
Otazo, Julio
Governing body — since 2022
Palmer, Robin
Governing body — since 2020
Reg Leased Opco Llc
Indirect owner — since 2022
Reg Operator Holdco Llc
Indirect owner — since 2022
Regency Ihs Clinical Consulting, Llc
Additional disclosable party — since 2022
Regency Ihs of Las Palmas Llc
Direct owner · Operational control · Additional disclosable party — since 2022
Regency Ihs Rehab Llc
Additional disclosable party — since 2022
Regency Integrated Health Services Llc
Indirect owner · Operational control · Additional disclosable party — since 2022
Regency Texas Holdings Llc
Indirect owner — since 2022
Rodriguez, Evangelina
Additional disclosable party — since 2022

Regulatory standing

Licensed / certified since
1994-11-02
CMS overall rating
5 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
$38,393 total
Last standard inspection
2025-03-06
Nurse staffing
3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$194 per day (≈ $5,900/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
76% Medicaid · 4% Medicare · 21% private/other
Occupancy
93% (fiscal year 2023)
Vs. state median
30% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-09-06Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-09-09
2025-03-06Health inspection5 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-03-14
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-03-14
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2025-03-14
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-03-14
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-03-14
2 earlier / fire-safety inspections (2 citations)
2023-12-13Health inspection1 citation
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-12-20
2022-09-24Fire-safety inspection1 citation
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2022-09-26

Federal penalties

2024-02-09Fine$38,393
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675415.

Visitor reviews

What people say on Google.
4.4205 ratings on Google
★★★★★Natalia Gonzalez · 2026-06-09 · via Google

“My family is incredibly grateful for the care my grandparents have received here. The staff is compassionate, attentive, and professional, and they consistently go above and beyond to make residents feel comfortable and valued. It’s reassuring to know our loved ones are in such caring hands. Thank you to the entire team for the dedication and kindness you show every day. Highly recommended.”

★★★★★Carolina · 2026-05-15 · via Google

“From the moment I walked inside Las Palmas I knew I had found the best facility for my mom. Everyone most definitely understands family dynamics and always treats my mom and our family with upmost respect and care. It’s always a pleasure visiting my mom because I see she is well taken care of by all staff. Thank you so much!”

★★★★★Socorro Castro · 2026-03-10 · via Google

“My sister has been here at this facility for one year and seven months. I must say," thank you so much for the excellent care that she has received. I have mentioned to the DON . That she has an awesome team of nurses here at Las Palms Nursing Home. And I must include the CNAs, business office, Activity Dept., PT, Administration and must not forget the two beautiful ladies at the front door. Ms…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 8 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered