Home›Browse›Massachusetts›South Yarmouth›Windsor Nursing & Retirement Home

Nursing homeFAID #5764

Windsor Nursing & Retirement Home

265 N MAIN ST, SOUTH YARMOUTH, MA, 02664

(508) 394-3514

integritushealthcare.org/our-locations/windsor

120 licensed beds

CMS rates Windsor Nursing & Retirement Home 2 out of 5 overall. Federal inspectors issued 31 citations across 6 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall3/5 health inspections3/5 staffing1/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Photo of WINDSOR NURSING & RETIREMENT HOME

Photo via Google · Windsor Skilled Nursing-Rehab

Address

265 N Main St

South Yarmouth, MA 02664

Get directions

Map facilities in this area

All facilities in South Yarmouth

Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

225349

Care type

Nursing home

County

Barnstable

Facility name

Windsor Nursing & Retirement Home

Street address

265 N MAIN ST

City / state / ZIP

South Yarmouth, MA 02664

Phone

(508) 394-3514

Website

integritushealthcare.org/our-locations/windsor

About this facility — Windsor Nursing & Retirement Home

Windsor Nursing & Retirement Home is a Medicare/Medicaid-certified skilled nursing facility in South Yarmouth, Massachusetts. It is licensed for 120 beds — close to the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 2 senior care facilities in South Yarmouth and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Integritus Healthcare, a group of 14 facilities on this site.

Federal inspectors have cited Windsor Nursing & Retirement Home 31 times across 6 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Integritus Healthcare

Ownership type

Non profit - Corporation

Registered owners & officers

Fairview Extended Care Services Inc

Direct owner — 100% stake — since 1990

Integritus Healthcare Inc

Indirect owner · Operational control — 100% stake — since 1990

Brewer, Scott

Managing employee — since 2021

Gingras, Marcie Jo

Officer — since 2021

Integritus Healthcare Management Services Inc

Operational control — since 2022

Jones, William

Officer — since 1993

Regulatory standing

Federal court records

3 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1989-07-01

CMS overall rating

2 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-03-19

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$584 per day (≈ $17,750/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

75% Medicaid · 13% Medicare · 13% private/other

Occupancy

77% (fiscal year 2023)

Vs. state median

19% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-19Health inspection6 citations

F-0582

B · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2026-04-28

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-04-28

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2026-04-28

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-04-28

F-0839

E · No harm found

Employ staff that are licensed, certified, or registered in accordance with state laws.

Corrected 2026-04-28

F-0887

D · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2026-04-28

2025-01-09Health inspection8 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-02-19

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-02-19

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-02-19

F-0685

E · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-02-19

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-02-19

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-02-19

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-19

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-02-19

3 earlier / fire-safety inspections (17 citations)

2023-10-12Health inspection10 citations

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2023-11-22

F-0585

E · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-11-22

F-0623

B · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-11-22

F-0625

B · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-11-22

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-11-22

F-0685

E · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2023-11-22

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-11-22

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-11-22

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-11-22

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2023-11-22

2025-01-09Fire-safety inspection4 citations

E-0025

F · No harm found

Create arrangements with other facilities to receive patients.

Corrected 2025-02-19

E-0031

F · No harm found

Provide emergency officials' contact information.

Corrected 2025-02-03

K-0911

D · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-01-24

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-02-19

2023-10-12Fire-safety inspection3 citations

E-0041

C · No harm found

Implement emergency and standby power systems.

Corrected 2023-11-13

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-11-13

K-0918

C · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-11-13

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225349.

Quality of care & staffing

How it compares in Massachusetts.

Inspection citations, 3 years

More than 40% of nursing homes in the state

State median: 36

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.8

Higher than 59% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

38%

Higher than 56% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the Massachusetts average on 6 and worse on 11. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	24.5%	15.8%	13.5%	Worse than state
Lose too much weight	6.2%	5.0%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.4%	0.7%	0.7%	Better than state
With a urinary tract infection	1.3%	1.7%	1.5%	Better than state
Have depressive symptoms	24.6%	17.4%	13.5%	Worse than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	4.8%	3.4%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	93.3%	92.9%	93.7%	Near state average
Ability to walk independently worsened	24.1%	13.9%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	18.9%	19.5%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	82.4%	93.5%	95.3%	Worse than state
With pressure ulcers	5.0%	4.2%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	13.0%	20.4%	18.3%	Better than state
Received an antipsychotic medication	20.3%	21.5%	15.4%	Near state average
Hospitalizations per 1000 long-stay resident days	2.53	1.84	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.72	1.45	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	87.4%	78.9%	82.3%	Better than state
Newly received an antipsychotic medication	1.0%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	68.4%	78.1%	80.1%	Worse than state
Were rehospitalized after a nursing home admission	30.9%	25.7%	23.4%	Worse than state
Had an outpatient emergency department visit	12.1%	11.8%	11.8%	Near state average

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0689 2 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0585 2 inspections. Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F-0685 2 inspections. Assist a resident in gaining access to vision and hearing services.
K-0918 2 inspections. Have generator or other power source capable of supplying service within 10 seconds.

What its owners also hold

Integritus Healthcare Inc has an ownership stake on file at 14 nursing homes, averaging 2.9 of 5 on CMS's overall rating.
Fairview Extended Care Services Inc has an ownership stake on file at 4 nursing homes, averaging 3.5 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Massachusetts

Licensing: Massachusetts Department of Public Health, Division of Health Care Facility Licensure and Certification
File a complaint: 800-462-5540 · Online
Long-Term Care Ombudsman: 617-222-7495. A free advocate for residents and families.
Adult Protective Services: 800-922-2275. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Cape Cod Hospital, about 5.1 miles. CMS rating 2 of 5.
Falmouth Hospital, about 24 miles. CMS rating 4 of 5.
Martha's Vineyard Hospital Inc, about 26 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Mayflower Place Nursing & Rehabilitation Center, West Yarmouth, about 4.1 miles. CMS rating 2 of 5.
Regalcare At Harwich, Harwich, about 5.2 miles. CMS rating 3 of 5.
The Pavilion, Hyannis, about 7.3 miles. CMS rating 5 of 5.
Cape Regency Rehabilitation & Health Care Center, Centerville, about 8.4 miles. CMS rating 1 of 5.
Cape Cod Post Acute Care, Brewster, about 10 miles. CMS rating 3 of 5.

Visitor reviews

What people say on Google.

3.531 ratings on Google

★★★★★Frankie O'Rourke · 2026-06-21 · via Google
“Windsor Rehab in South Yarmouth was the best experience I have had in my 4 different trips to rehab. I found all of the nurses were highly skilled, listened to your needs and stayed right on top of med distribution which is very important after a painful surgery. The PT team was outstanding and had you work hard to gain the strength to return home. The same goes with the OT team, they really got y…”

★Taylor Connelly · 2026-04-02 · via Google
“My father was recovering well here for a couple weeks. And then he passed unexpectedly in his sleep next to his wife, my mother. I have not been given an explanation to this day as to how or why. Weeks later they sent me a survey asking “How did we do?” And “How likely are you to recommend us.” Truly heartless.”

★rob Donadio · 2025-12-15 · via Google
“I wonder if I can give zero stars for a review. Becouse one star is too much. lets see if I can get away with giving them what I think they deserve. I am very happy to be out of there (and still be alive). It only took me about ten days in hospital to recover from Windsor. Love Rob”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 31 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered