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Nursing homeFAID #14724

Windsor Quail Valley Post-acute Healthcare

3640 HAMPTON DR, MISSOURI CITY, TX, 77459
(281) 778-5144
wellsentialhealth.org/location/windsor-quail-valley-post-acute-healthcare
120 licensed beds

CMS rates Windsor Quail Valley Post-acute Healthcare 3 out of 5 overall. Federal inspectors issued 16 citations across 13 inspections in the last three years, with $52,036 in fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall3/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of WINDSOR QUAIL VALLEY POST-ACUTE HEALTHCARE
Photo via Google · Windsor Quail Valley Post-Acute Healthcare Center

Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
676371
Care type
Nursing home
County
Fort Bend
Facility name
Windsor Quail Valley Post-acute Healthcare
Street address
3640 HAMPTON DR
City / state / ZIP
Missouri City, TX 77459
Phone
(281) 778-5144
Website
wellsentialhealth.org/location/windsor-quail-valley-post-acute-healthcare

About this facility — Windsor Quail Valley Post-acute Healthcare

Windsor Quail Valley Post-acute Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Missouri City, Texas. It is licensed for 120 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 52 senior care facilities in Missouri City and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Wellsential Health, a group of 67 facilities on this site.

Federal inspectors have cited Windsor Quail Valley Post-acute Healthcare 16 times across 13 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $52,036 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Wellsential Health
Ownership type
Non profit - Corporation

Registered owners & officers

Oakbend Medical Center
Direct owner · Operational control · Additional disclosable party — 100% stake — since 2015
3640 Hampton Drive Llc
Additional disclosable party — since 2015
Baird, Daniel
Governing body — since 2021
Clapp, Barbara
Governing body — since 2021
Cortese, Daren
Governing body — since 2021
Crayton, Tom
Governing body — since 2013
Csv Rhea Management Holdco, Llc
Additional disclosable party — since 2015
Dekowski, Donovan
Operational control · Additional disclosable party — since 2015
Dorman, John
Governing body — since 2022
Dwd Tx Holdings Llc
Additional disclosable party — since 2015
Freudenberger, Joseph
Governing body · Officer — since 2015
Gibbs, Christina
Additional disclosable party — since 2025
Gibson, Patricia
Governing body — since 2021
Haley, Jeff
Governing body — since 2016
Hughes, Ruston
Governing body — since 2024
Jack and Nancy Dwyer Workforce Development Center Inc
Additional disclosable party — since 2015
Jacobs, Rosa
Additional disclosable party — since 2025
Johnson, Demon
Operational control · Additional disclosable party — since 2021
King, Abby
Governing body — since 2018
King, Elizabeth
Governing body — since 2023
Lockhart, Christopher
Additional disclosable party — since 2025
Mandelbaum, Elliot
Governing body — since 2025
Pisani, Adam
Governing body — since 2019
Popatia, Amirali
Governing body — since 2020
Reg Bridge Opco Llc
Additional disclosable party — since 2015
Reg Hg Opco Llc
Additional disclosable party — since 2015
Reg Operator Holdco Llc
Additional disclosable party — since 2015
Regency Ihs Clinical Consulting, Llc
Additional disclosable party — since 2015
Regency Ihs of Windsor Quail Valley, Llc
Operational control · Additional disclosable party — since 2015
Regency Ihs Rehab Llc
Additional disclosable party — since 2015
Regency Integrated Health Services Llc
Operational control · Additional disclosable party — since 2015
Regency Texas Holdings Llc
Additional disclosable party — since 2015
Stuart, Julius
Governing body — since 2023
Uthman, Edward
Governing body — since 2008

Regulatory standing

Licensed / certified since
2014-09-23
CMS overall rating
3 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
$52,036 total
Last standard inspection
2026-05-14
Nurse staffing
3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$224 per day (≈ $6,810/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
85% Medicaid · 6% Medicare · 9% private/other
Occupancy
81% (fiscal year 2023)
Vs. state median
19% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-05-14Health inspection4 citations
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2026-05-19
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-05-19
F-0814
C · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2026-05-19
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-05-19
2025-12-03Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-01-02
7 earlier / fire-safety inspections (11 citations)
2025-03-06Health inspectionComplaint-triggered2 citations
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-03-11
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-03-11
2024-08-22Health inspectionComplaint-triggered1 citation
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-08-29
2024-07-19Health inspectionComplaint-triggered1 citation
F-0686
J · Immediate jeopardyFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-07-16
2024-04-29Health inspectionComplaint-triggered1 citation
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-05-17
2024-02-29Health inspectionComplaint-triggered4 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-03-01
F-0607
J · Immediate jeopardyFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-03-01
F-0610
J · Immediate jeopardyFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-03-01
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-03-01
2024-01-12Health inspectionComplaint-triggered1 citation
F-0625
D · No harm foundFrom a complaint
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-01-25
2024-01-25Fire-safety inspection1 citation
K-0929
E · No harm found
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Corrected 2024-02-20

Federal penalties

2024-07-19Fine$15,642
2024-02-29Fine$36,394
Total fines$52,036
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676371.

Quality of care & staffing

How it compares in Texas.
Inspection citations, 3 years
16
More than 7% of nursing homes in the state
State median: 33
Federal fines, 3 years
$52,036
More than 77% of nursing homes in the state
State median: $15,642
Nurse staffing, hours per resident per day
3.2
Higher than 35% of nursing homes in the state
State median: 3.3
Nursing staff turnover, annual
38%
Higher than 16% of nursing homes in the state
State median: 50%

Resident outcomes

On 19 federal quality measures, this facility does better than the Texas average on 11 and worse on 2. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased15.2%15.8%13.5%Near state average
Lose too much weight1.2%2.9%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.3%0.7%Better than state
With a urinary tract infection0.0%0.8%1.5%Better than state
Have depressive symptoms0.0%2.3%13.5%Better than state
Were physically restrained0.0%0.0%0.1%Better than state
Experiencing one or more falls with major injury2.7%3.2%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine99.2%96.4%93.7%Near state average
Ability to walk independently worsened9.4%12.9%12.7%Better than state
Received an antianxiety or hypnotic medication11.6%17.8%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine100.0%97.0%95.3%Near state average
With pressure ulcers4.6%3.7%4.5%Worse than state
With new or worsened bowel or bladder incontinence13.4%12.5%18.3%Near state average
Received an antipsychotic medication10.5%9.8%15.4%Near state average
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine100.0%88.7%82.3%Better than state
Newly received an antipsychotic medication0.0%1.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine100.0%85.4%80.1%Better than state
Were rehospitalized after a nursing home admission24.4%25.5%23.4%Near state average
Had an outpatient emergency department visit19.6%12.2%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0755 2 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  • F-0880 2 inspections. Provide and implement an infection prevention and control program.
  • F-0677 2 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.

What its owners also hold

  • Oakbend Medical Center has an ownership stake on file at 32 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

  • Licensing: Texas Health and Human Services
  • File a complaint: 800-458-9858 · Online
  • Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
  • Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • St Luke's Sugar Land Hospital, about 4.4 miles. CMS rating 3 of 5.
  • Memorial Hermann Sugar Land Hospital, about 7.6 miles. CMS rating 4 of 5.
  • Hca Houston Healthcare West, about 11 miles. CMS rating 1 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.0100 ratings on Google
★Hurdlestar · 2026-06-11 · via Google

“If I could give this place a 0 I would they don’t even deserve a one star at all. My mother in law has had a rough time at this facility. I have always heard that nursing homes were bad, but never would inhave imagined it being this bad. It's been really challenging and psychologically stressful for my husband having to deal with the reality of his mother's health see it decline due to neglect. …”

★★★★★Ashley Holt · 2026-04-14 · via Google

“This skilled nursing and rehab facility truly stands out for its warm and welcoming environment. From the moment you walk in, you can feel that the staff genuinely care about their patients. The Director of Nursing and the social worker are exceptional—they take the time to really listen, understand each patient’s needs, and ensure the best possible care and support. It’s clear that compassion and…”

★★★★★Dominique Ramirez · 2026-04-29 · via Google

“Every time I have come to this community, the staff is so pleasant, kind and helpful! Shawn is extremely helpful and timely. Ellen, Natasha and Christina are all so lovely! It’s always clean and smells great!! They have an awesome team!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 16 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered