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Nursing homeFAID #14704

Accel At Willow Bend

2620 COMMUNICATIONS PARKWAY, PLANO, TX, 75093
(214) 501-4672
www.accelwb.com
110 licensed beds
★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of ACCEL AT WILLOW BEND
Photo via Google · Accel at Willow Bend

Address

2620 Communications Parkway
Plano, TX 75093
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Public record summary

What we can show you for free.
Bed capacity
110
CMS facility ID
676349
Care type
Nursing home
County
Collin
Facility name
Accel At Willow Bend
Street address
2620 COMMUNICATIONS PARKWAY
City / state / ZIP
Plano, TX 75093
Phone
(214) 501-4672
Website
www.accelwb.com

About this facility — Accel At Willow Bend

Accel At Willow Bend is a Medicare/Medicaid-certified skilled nursing facility in Plano, Texas. It is licensed for 110 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 70 senior care facilities in Plano and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Accel At Willow Bend 54 times across 17 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Stonegate Senior Living
Ownership type
For profit - Corporation

Registered owners & officers

South Limestone Hospital District
Direct owner — 100% stake — since 2015
Campbell, Scott
Owner of a disclosable party — since 2025
Chance, James
Owner of a disclosable party — since 2025
Deo, Narinder
Additional disclosable party — since 2025
Fisher, James
Owner of a disclosable party — since 2025
Langdon, Thomas
Owner of a disclosable party — since 2025
Lifetime Wellness, Ltd.
Additional disclosable party — since 2021
Maduka, Alexandria
Operational control · Additional disclosable party — since 2026
Martus Financial Services, Inc.
Additional disclosable party — since 2023
Mcgehee, William
Owner of a disclosable party — since 2025
Pf Plano Snf Ops, Llc
Operational control · Additional disclosable party — since 2021
Pharmerica Drug Systems Llc
Additional disclosable party — since 2017
Preservation Freehold Company
Additional disclosable party — since 2021
Price, Larry
Officer — since 1982
Rehab Pro Lp
Additional disclosable party — since 2021
Sanctuary Ltc, Llc
Additional disclosable party — since 2021
Sharif, Zain
Additional disclosable party — since 2025
Stonegate Senior Living, Lp
Operational control · Additional disclosable party — since 2022
Taylor, John
Owner of a disclosable party — since 2025
Umb Bank National Association
Mortgage holder — since 2021

Regulatory standing

Federal court records
10 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2013-12-13
CMS overall rating
1 of 5 stars
Health deficiencies
26 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-08-21
Nurse staffing
3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$503 per day (≈ $15,290/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
45% Medicaid · 27% Medicare · 29% private/other
Occupancy
78% (fiscal year 2023)
Vs. state median
82% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
110
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-12Health inspectionComplaint-triggered3 citations
F-0686
E · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
2026-05-28Health inspectionComplaint-triggered2 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-06-27
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-06-27
12 earlier / fire-safety inspections (49 citations)
2026-05-18Health inspectionComplaint-triggered3 citations
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-27
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-06-27
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-06-27
2026-02-03Health inspectionComplaint-triggered1 citation
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-02-05
2026-01-07Health inspectionComplaint-triggered2 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-01-15
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2026-01-15
2025-08-21Health inspectionComplaint-triggered15 citations
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2025-08-29
F-0655
E · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-08-29
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-08-29
F-0657
E · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-08-29
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-08-29
F-0688
D · No harm foundFrom a complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-08-29
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-08-29
F-0693
D · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-08-29
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-08-29
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-08-29
F-0756
D · No harm foundFrom a complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-08-29
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-08-29
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-08-29
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-08-29
F-0919
D · No harm foundFrom a complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2025-08-29
2025-03-13Health inspectionComplaint-triggered1 citation
F-0880
F · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-04-18
2024-07-24Health inspectionComplaint-triggered8 citations
F-0558
E · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-09-05
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-09-05
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-09-05
F-0690
E · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-09-05
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-09-05
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-09-05
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-09-05
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-09-05
2024-01-09Health inspectionComplaint-triggered5 citations
F-0600
H · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-01-09
F-0607
H · Actual harmFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-02-12
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-02-12
F-0677
H · Actual harmFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-02-12
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-02-12
2023-12-28Health inspectionComplaint-triggered1 citation
F-0620
D · No harm foundFrom a complaint
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Corrected 2024-01-22
2023-12-05Health inspectionComplaint-triggered2 citations
F-0583
D · No harm foundFrom a complaint
Keep residents' personal and medical records private and confidential.
Corrected 2023-12-20
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-12-21
2023-05-20Health inspection9 citations
F-0553
D · No harm found
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2023-06-09
F-0580
E · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-06-09
F-0635
D · No harm found
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Corrected 2023-06-09
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-06-09
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-06-09
F-0692
K · Immediate jeopardy
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-06-09
F-0693
K · Immediate jeopardy
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-06-09
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-06-09
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-06-09
2025-08-21Fire-safety inspection1 citation
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-08-25
2024-07-24Fire-safety inspection1 citation
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2024-09-05
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676349.

Visitor reviews

What people say on Google.
3.8269 ratings on Google
★★★★★Lynn Gross · 2026-02-15 · via Google

“We love this Accel. This facility truly cares about their patients. We just had Tasha and Crystal come to the room to help move mom and they are two of the most compassionate people I have ever met. Our mother has been in several skilled nursing facilities the past few years and this is hands down the best. The social workers, PT/OT, directors, nurses, literally all the staff are impressive. Tash…”

★★★★★LINDA JOSEPH · 2026-03-11 · via Google

“My 93-year-old father is a resident at Accel at Willow Bend, and our family has had a wonderful experience. The nursing staff is compassionate, attentive, and truly cares about the residents. Cinda, who handles his laundry, is very personal and kind, and Patty in the Business Office has been incredibly patient and helpful walking us through the billing process. The physical rehab team even let my …”

★★★★★Chade Nash · 2026-01-19 · via Google

“This is an incredible facility! It is perfectly clean and really beautiful. The staff are so kind, from Dianna greeting you when you walk in, to the nursing and support staff. All are incredible! We could tell my dad was in the right place because the other patients were all happy and in the sitting areas outside of their rooms. We are so very thankful for Ty the marketing director who was instru…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 54 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered