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Nursing homeFAID #14717

Mustang Park Therapy and Living Center

4501 PLANO PARKWAY, CARROLLTON, TX, 75010
(469) 701-5300
www.mustangparktlc.com
120 licensed beds
★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing4/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
676363
Care type
Nursing home
County
Denton
Facility name
Mustang Park Therapy and Living Center
Street address
4501 PLANO PARKWAY
City / state / ZIP
Carrollton, TX 75010
Phone
(469) 701-5300
Website
www.mustangparktlc.com

About this facility — Mustang Park Therapy and Living Center

Mustang Park Therapy and Living Center is a Medicare/Medicaid-certified skilled nursing facility in Carrollton, Texas. It is licensed for 120 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 34 senior care facilities in Carrollton and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Mustang Park Therapy and Living Center 61 times across 15 inspections in the last three years, including 7 food-safety citations, and CMS has imposed $18,275 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
For profit - Corporation

Registered owners & officers

Diehl, Kelsey
Operational control · Additional disclosable party — since 2024
Kilgore, Joshua
Owner of a disclosable party — since 2025
Krs Carrollton Llc
Mortgage holder · Additional disclosable party — since 2024
Mustang Park Therapy and Living Center Llc
Operational control · Additional disclosable party — since 2024
Patel, Ketan
Operational control · Additional disclosable party — since 2024
Rye, Robert
Operational control — since 2024
Stein, James
Owner of a disclosable party — since 2025
Stein, Paul
Owner of a disclosable party — since 2025
Thompson, Johnny
Officer — since 2024

Regulatory standing

Licensed / certified since
2014-09-05
CMS overall rating
1 of 5 stars
Health deficiencies
18 at the last standard inspection
Federal fines
$18,275 total
Last standard inspection
2026-04-01
Nurse staffing
3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$293 per day (≈ $8,910/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
74% Medicaid · 9% Medicare · 16% private/other
Occupancy
47% (fiscal year 2023)
Vs. state median
6% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-01Health inspection7 citations
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-04-02
F-0628
D · No harm found
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-05-01
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-05-01
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-04-02
F-0809
E · No harm foundFood safety
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2026-05-01
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-05-01
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-05-01
2025-12-10Health inspectionComplaint-triggered5 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-12-20
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-12-20
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-12-20
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-12-20
F-0919
D · No harm foundFrom a complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2025-12-20
11 earlier / fire-safety inspections (49 citations)
2025-12-03Health inspectionComplaint-triggered2 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-12-13
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-12-13
2025-11-26Health inspectionComplaint-triggered4 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-12-06
F-0558
E · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-12-06
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-12-06
F-0695
E · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-12-06
2025-04-16Health inspectionComplaint-triggered2 citations
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-03-14
F-0791
D · No harm foundFrom a complaint
Provide or obtain dental services for each resident.
Corrected 2025-05-16
2025-01-08Health inspectionComplaint-triggered5 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-01-31
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-01-31
F-0804
E · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-01-31
F-0851
F · No harm found
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2025-01-31
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-01-31
2024-03-28Health inspectionComplaint-triggered3 citations
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-04-19
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-04-19
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-04-19
2024-03-01Health inspectionComplaint-triggered2 citations
F-0580
G · Actual harmFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-04-05
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-04-05
2023-12-07Health inspectionComplaint-triggered15 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-01-05
F-0607
E · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-01-05
F-0638
E · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2024-01-05
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-01-05
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-01-05
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2024-01-05
F-0727
E · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2024-01-05
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-01-05
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-01-05
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-01-05
F-0770
D · No harm found
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2024-01-05
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-01-05
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-01-05
F-0851
F · No harm found
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2024-01-05
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-01-05
2023-10-31Health inspectionComplaint-triggered4 citations
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-11-07
F-0585
E · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2023-11-24
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-11-24
F-0908
D · No harm foundFrom a complaint
Keep all essential equipment working safely.
Corrected 2023-11-11
2026-04-01Fire-safety inspection3 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2026-04-03
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2026-05-05
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-04-03
2025-01-08Fire-safety inspection4 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-01-31
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-01-31
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-01-31
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-01-31
2023-12-07Fire-safety inspection5 citations
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-01-06
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-01-06
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-01-06
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-01-06
K-0923
F · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-01-09

Federal penalties

2025-04-16Fine$9,269
2024-03-01Fine$9,006
2024-03-01Medicare payment denial — 14 days
Total fines$18,275
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676363.

Visitor reviews

What people say on Google.
4.625 ratings on Google
★★★★★Bryce Tripp · 2026-07-13 · via Google

“This facility is one of the nicest nursing homes in Dallas. In addition, the staff are very friendly and compassionate. Would recommend to anyone looking for a place for their loved one.”

★★★★★Marcus Barnes · 2025-09-20 · via Google

“Mustang Park is under new management. They have a great leadership team and a supporting cast of team members that take pride in providing the best care and customer service to their residents and family members. I would highly recommend you stop by meet and greet the new management team and tour the facility.”

★★★★★Mish Elle · 2025-04-23 · via Google

“We have the pleasure of partnering with Mustang Park Nursing Home to provide dialysis services for some of their residents, and it’s been a great experience. The staff are professional and truly dedicated to patient care. Communication between our teams has always been smooth, and it's clear that the well-being of their residents is their top priority. It's a privilege to work alongside such a com…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 61 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered