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Nursing homeFAID #14536

Prestonwood Rehabilitation & Nursing Center

2460 MARSH LN, PLANO, TX, 75093
(214) 731-5955
www.prestonwoodrehab.com
132 licensed beds

CMS rates Prestonwood Rehabilitation & Nursing Center 4 out of 5 overall. Federal inspectors issued 27 citations across 9 inspections in the last three years, with $28,813 in fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of PRESTONWOOD REHABILITATION & NURSING CENTER
Photo via Google · Prestonwood Rehabilitation

Public record summary

What we can show you for free.
Bed capacity
132
CMS facility ID
676156
Care type
Nursing home
County
Denton
Facility name
Prestonwood Rehabilitation & Nursing Center
Street address
2460 MARSH LN
City / state / ZIP
Plano, TX 75093
Phone
(214) 731-5955
Website
www.prestonwoodrehab.com

About this facility — Prestonwood Rehabilitation & Nursing Center

Prestonwood Rehabilitation & Nursing Center is a Medicare/Medicaid-certified skilled nursing facility in Plano, Texas. It is licensed for 132 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 70 senior care facilities in Plano and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Prestonwood Rehabilitation & Nursing Center 27 times across 9 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $28,813 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Dallas County Hospital District
Ownership type
Government - Hospital district

Registered owners & officers

Bradley, Shannan
Director — since 2023
Castaneda, Edmundo
Officer — since 2022
Cerise, Frederick
Director — since 2014
Dallas County Hospital District
Operational control — since 2017
Foster, Robert
Managing employee — since 2022
Millennial Care Management, Inc.
Operational control — since 2017

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2007-10-29
CMS overall rating
4 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
$28,813 total
Last standard inspection
2026-06-03
Nurse staffing
3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$431 per day (≈ $13,100/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
37% Medicaid · 20% Medicare · 43% private/other
Occupancy
55% (fiscal year 2023)
Vs. state median
56% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
132
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 9:00 AM – 5:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-08-13Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-08-05
2026-06-03Health inspection9 citations
F-0585
E · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2026-06-30
F-0638
D · No harm found
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2026-06-30
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-06-30
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-06-30
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-06-30
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-06-30
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-06-30
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-06-30
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-06-30
3 earlier / fire-safety inspections (17 citations)
2025-04-17Health inspectionComplaint-triggered10 citations
F-0600
K · Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-02-25
F-0607
K · Immediate jeopardyFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-02-25
F-0609
K · Immediate jeopardyFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-02-25
F-0640
E · No harm foundFrom a complaint
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2025-05-01
F-0656
E · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-05-01
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-05-01
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-05-01
F-0760
E · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2025-05-01
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-05-01
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-05-01
2024-02-29Health inspectionComplaint-triggered6 citations
F-0561
E · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-04-04
F-0585
E · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-04-04
F-0690
E · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-03-22
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-03-22
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-03-22
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-03-22
2024-02-29Fire-safety inspection1 citation
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-03-31

Federal penalties

2026-08-13Fine$14,380
2025-04-17Fine$14,433
Total fines$28,813
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 676156.

Quality of care & staffing

How it compares in Texas.
Inspection citations, 3 years
27
More than 32% of nursing homes in the state
State median: 33
Federal fines, 3 years
$28,813
More than 63% of nursing homes in the state
State median: $15,642
Nurse staffing, hours per resident per day
3.9
Higher than 85% of nursing homes in the state
State median: 3.3
Nursing staff turnover, annual
50%
Higher than 47% of nursing homes in the state
State median: 50%

Resident outcomes

On 21 federal quality measures, this facility does better than the Texas average on 12 and worse on 3. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased17.1%15.8%13.5%Near state average
Lose too much weight0.0%2.9%5.1%Better than state
With a catheter inserted and left in their bladder0.6%0.3%0.7%Worse than state
With a urinary tract infection0.0%0.8%1.5%Better than state
Have depressive symptoms0.0%2.3%13.5%Better than state
Were physically restrained0.0%0.0%0.1%Better than state
Experiencing one or more falls with major injury0.0%3.2%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine100.0%96.4%93.7%Near state average
Ability to walk independently worsened14.0%12.9%12.7%Near state average
Received an antianxiety or hypnotic medication28.9%17.8%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine100.0%97.0%95.3%Near state average
With pressure ulcers6.7%3.7%4.5%Worse than state
With new or worsened bowel or bladder incontinence4.2%12.5%18.3%Better than state
Received an antipsychotic medication0.0%9.8%15.4%Better than state
Hospitalizations per 1000 long-stay resident days1.632.051.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days0.281.971.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine98.0%88.7%82.3%Better than state
Newly received an antipsychotic medication0.5%1.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine99.6%85.4%80.1%Better than state
Were rehospitalized after a nursing home admission24.7%25.5%23.4%Near state average
Had an outpatient emergency department visit11.8%12.2%11.8%Near state average
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  • F-0880 3 inspections. Provide and implement an infection prevention and control program.
  • F-0585 2 inspections. Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
  • F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-0695 2 inspections. Provide safe and appropriate respiratory care for a resident when needed.
  • F-0755 2 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

  • Licensing: Texas Health and Human Services
  • File a complaint: 800-458-9858 · Online
  • Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
  • Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Texas Health Presbyterian Hospital Plano, about 1.2 miles. CMS rating 4 of 5.
  • Texas Health Center for Diagnostics & Surgery Plan, about 1.4 miles.
  • Carrollton Regional Medical Center, about 2.0 miles. CMS rating 2 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
3.572 ratings on Google
★★★★★Angie Hamous · 2026-03-30 · via Google

“My father spent two weeks at Prestonwood Rehab and was very pleased with the entire stay. The staff is attentive and friendly, the facility was constantly being cleaned, and the meals were tasty & plentiful. I would not hesitate to have my father return in the future.”

★★★★★Mel Woods · 2026-01-26 · via Google

“Prestonwood Rehab is an exceptional facility with a team that truly puts residents first. Angil D. is absolutely amazing—her actions speak louder than words. She genuinely cares about the residents and is deeply committed to making sure they have the best experience possible. You can feel the difference the moment you walk in. The entire team is focused, compassionate, and intentional about ensur…”

★★★★★Marilyn Rhoades · 2025-03-18 · via Google

“If I were able to leave more than a 5 ⭐️ review I would certainly do just that! Such wonderful care and all with giving hearts! My sister was there recovering from back surgery. She had her ups and downs. They all showed her patience and kindness. As they did to me too! Mere words could never express the depth of our gratitude! From maintenance to the nurses and the doctors were incredible! Nothin…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered