Home›Browse›Ohio›West Jefferson›Arbors West

Nursing homeFAID #9523

Arbors West

375 WEST MAIN STREET, WEST JEFFERSON, OH, 43162

(614) 879-7661

94 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

375 West Main Street

West Jefferson, OH 43162

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

365426

Care type

Nursing home

County

Madison

Facility name

Arbors West

Street address

375 WEST MAIN STREET

City / state / ZIP

West Jefferson, OH 43162

Phone

(614) 879-7661

About this facility — Arbors West

Arbors West is a Medicare/Medicaid-certified skilled nursing facility in West Jefferson, Ohio. It is licensed for 94 beds — close to the median for skilled nursing facilities in Ohio (86 beds).

It is one of 1 senior care facility in West Jefferson and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Arbors West 65 times across 12 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Arbors At Ohio

Ownership type

For profit - Corporation

Registered owners & officers

Ark Opco Group, Llc

Direct owner — 100% stake — since 2015

B&y Healthcare S Corp

Indirect owner — since 2015

B&y Trust

Indirect owner — since 2015

Cody Healthcare S Corp

Indirect owner — since 2015

Craig Flashner 2007 Trust

Indirect owner — since 2015

Flashner, Craig

Officer · Operational control — since 2015

Kirk, Kristine

Managing employee — since 2016

Noble Healthcare Management, Llc

Operational control — since 2015

Norcross, Robert

Managing employee · Officer — since 2015

Perlstein, Yitzchok

Officer · Operational control — since 2015

Prestige Administrative Services, Llc

Operational control — since 2016

Rogers, Stacey

Managing employee — since 2015

Regulatory standing

Licensed / certified since

1979-10-12

CMS overall rating

2 of 5 stars

Health deficiencies

19 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-03-27

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$322 per day (≈ $9,790/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

17% Medicaid · 2% Medicare · 81% private/other

Occupancy

60% (fiscal year 2023)

Vs. state median

12% below the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-21Health inspectionComplaint-triggered3 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-06-23

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-06-23

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-06-23

2026-03-26Health inspectionComplaint-triggered1 citation

F-0583

D · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2026-04-15

9 earlier / fire-safety inspections (61 citations)

2025-03-27Health inspection15 citations

F-0567

D · No harm found

Honor the resident's right to manage his or her financial affairs.

Corrected 2025-04-30

F-0569

D · No harm found

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2025-04-30

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-04-30

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-04-30

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-04-30

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2025-04-30

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-04-30

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-04-30

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-04-30

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-04-30

F-0805

E · No harm foundFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2025-04-30

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-30

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-04-30

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-04-30

F-0921

F · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-04-30

2025-01-06Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-12-05

2024-10-10Health inspectionComplaint-triggered4 citations

F-0558

D · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-11-06

F-0584

D · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-11-06

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-11-06

F-0800

D · No harm foundFood safetyFrom a complaint

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Corrected 2024-11-06

2023-12-05Health inspectionComplaint-triggered1 citation

F-0760

D · No harm foundFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2023-12-19

2022-04-12Health inspection10 citations

F-0553

D · No harm found

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2022-04-29

F-0623

B · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2022-04-29

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2022-04-29

F-0688

E · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-04-29

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-04-29

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2022-04-29

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2022-04-29

F-0758

E · No harm found

Corrected 2022-04-29

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-04-29

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2022-04-29

2019-06-27Health inspection7 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2019-07-26

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2019-07-26

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2019-07-26

F-0685

D · No harm found

Assist a resident in gaining access to vision and hearing services.

Corrected 2019-07-26

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-07-26

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2019-07-26

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2019-07-26

2025-03-27Fire-safety inspection7 citations

K-0232

E · No harm found

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2025-04-30

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-04-30

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-04-30

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-04-30

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-04-30

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-04-30

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-04-30

2022-04-12Fire-safety inspection13 citations

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2022-04-29

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2022-04-29

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-04-29

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2022-04-29

K-0511

F · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2022-04-29

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-04-29

K-0753

E · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2022-04-29

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2022-04-29

K-0781

E · No harm found

Have restrictions on the use of portable space heaters.

Corrected 2022-04-29

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2022-04-29

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-04-29

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2022-04-29

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2022-04-29

2019-06-27Fire-safety inspection3 citations

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2019-07-26

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-07-26

K-0913

E · No harm found

Ensure operating rooms are properly protected and written records are maintained and available for inspection.

Corrected 2019-07-26

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 365426.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 65 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered