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Nursing homeFAID #12545

Autumn Care of Norfolk

★★★★★4/5CMS Five-Star overall3/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of AUTUMN CARE OF NORFOLK
Photo via Google · Autumn Care of Norfolk

Address

1401 Halstead Avenue Revised
Norfolk, VA 23502
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What we can show you for free.
Bed capacity
120
CMS facility ID
495253
Care type
Nursing home
County
Norfolk City
Facility name
Autumn Care of Norfolk
Street address
1401 HALSTEAD AVENUE REVISED
City / state / ZIP
Norfolk, VA 23502
Phone
(757) 857-0481

Autumn Care of Norfolk is a Medicare/Medicaid-certified skilled nursing facility in Norfolk, Virginia. It is licensed for 120 beds — close to the median for skilled nursing facilities in Virginia (117 beds).

It is one of 25 senior care facilities in Norfolk and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Autumn Care of Norfolk 60 times across 6 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Saber Healthcare Group
Ownership type
For profit - Individual

Registered owners & officers

Shg Autumn, Llc
Direct owner · Additional disclosable party — 100% stake — since 2016
Cibc Bank Usa
Additional disclosable party — since 2021
Citrin Cooperman Advisors Llc
Additional disclosable party — since 2016
Jackson, Ashley
Operational control · Additional disclosable party — since 2022
Nicoluzakis, Gregory
Officer · Additional disclosable party — since 2019
Ohi Asset (va) Norfolk, Llc
Security-interest holder · Additional disclosable party — since 2016
Pease, Ashlei
Operational control · Additional disclosable party — since 2022
Saber Governance Llc
Additional disclosable party — since 2019
Saber Healthcare Group Llc
Additional disclosable party — since 2016
Shg Management Llc
Operational control · Additional disclosable party — since 2019
Shg Mt, Llc
Additional disclosable party — since 2025
Tadros, Nabil
Additional disclosable party — since 2008
Volpe, Benjamin
Director · Officer · Additional disclosable party — since 2019
Walker & Associates Pc
Additional disclosable party — since 2016
Weisberg, William
Director · Officer · Owner of a disclosable party · Additional disclosable party — since 2016

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1991-08-23
CMS overall rating
4 of 5 stars
Health deficiencies
11 at the last standard inspection
Federal fines
None on record
Last standard inspection
2023-01-13
Nurse staffing
3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$276 per day (≈ $8,390/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
5% Medicaid · 2% Medicare · 92% private/other
Occupancy
91% (fiscal year 2023)
Vs. state median
31% below the VA median of $401/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2023-01-13Health inspection11 citations
F-0580
E · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-02-13
F-0636
E · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2023-02-13
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-02-13
F-0687
D · No harm found
Provide appropriate foot care.
Corrected 2023-02-13
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-02-13
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-02-13
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-02-13
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-02-13
F-0760
E · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2023-02-13
F-0825
D · No harm found
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2023-02-13
F-0885
D · No harm found
Report COVID19 data to residents and families.
Corrected 2023-02-13
2019-09-20Health inspection17 citations
F-0553
D · No harm found
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2019-10-18
F-0559
D · No harm found
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected 2019-10-18
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2019-10-18
F-0622
E · No harm found
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2019-10-18
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2019-10-18
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2019-10-18
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2019-10-18
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2019-10-18
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2019-10-18
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2019-10-18
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2019-10-18
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2019-10-18
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2019-04-17
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2019-10-18
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2019-10-18
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2019-10-18
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2019-10-18
3 earlier / fire-safety inspections (32 citations)
2018-02-14Health inspection15 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2018-03-30
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2018-03-30
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2018-03-30
F-0642
D · No harm found
Ensure a qualified health professional conducts resident assessments.
Corrected 2018-03-30
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2018-03-30
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2018-03-30
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2018-03-30
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2018-03-30
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2018-03-30
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2018-03-30
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2018-03-30
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2018-03-30
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2018-03-30
F-0868
D · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2018-03-30
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2018-03-30
2019-09-20Fire-safety inspection4 citations
E-0036
C · No harm found
Establish emergency prep training and testing.
Corrected 2019-10-18
E-0037
C · No harm found
Establish staff and initial training requirements.
Corrected 2019-10-18
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-11-14
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2019-11-14
2018-02-14Fire-safety inspection13 citations
E-0015
C · No harm found
Address subsistence needs for staff and patients.
Corrected 2018-03-30
E-0022
C · No harm found
Establish policies and procedures for sheltering.
Corrected 2018-03-30
E-0024
C · No harm found
Establish policies and procedures for volunteers.
Corrected 2018-03-30
E-0037
C · No harm found
Establish staff and initial training requirements.
Corrected 2018-03-30
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2018-06-01
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2018-05-21
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2018-06-01
K-0345
D · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2018-06-01
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2018-05-21
K-0362
F · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2018-06-01
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2018-06-01
K-0372
F · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2018-05-21
K-0911
B · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2018-06-01
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495253.
What people say on Google.
3.598 ratings on Google
★★★★★CARTER · 2026-03-07 · via Google

“The staff here are very kind and truly family-oriented. Everyone works well together and takes pride in ensuring that each resident’s needs are met. It’s clear that the team genuinely cares about providing quality care and creating a supportive environment for residents and their families.”

★Dee Smith · 2026-02-16 · via Google

“I echo the sentiments shared by previous reviewers. However, the reality is that all of these facilities are the same. Good elderly/rehabilitation care is difficult to find. The workers at this establishment are not professional, they are not hygienic, and they are not friendly. They yell at the patients and lie to them in loud, verbal arguments. It’s so sad to see our loved one experience this an…”

★★★★★Travis Andre · 2026-01-14 · via Google

“Ms. Jennifer Edwards is a fantastic nurse! Handled my father’s rehabilitation and personal needs with the UTMOST care! Gentle, respectful young lady! Thank you Ms. Edward’s!!!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 60 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered