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Nursing homeFAID #5715

Bear Hill Healthcare and Rehabilitation Center

11 NORTH STREET, STONEHAM, MA, 02180
(781) 438-8515
bearhillrehab.com
169 licensed beds

CMS rates Bear Hill Healthcare and Rehabilitation Center 5 out of 5 overall. Federal inspectors issued 33 citations across 6 inspections in the last three years, with $16,146 in fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall4/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of BEAR HILL HEALTHCARE AND REHABILITATION CENTER
Photo via Google · Bear Hill Rehabilitation and Nursing Center

Public record summary

What we can show you for free.
Bed capacity
169
CMS facility ID
225272
Care type
Nursing home
County
Middlesex
Facility name
Bear Hill Healthcare and Rehabilitation Center
Street address
11 NORTH STREET
City / state / ZIP
Stoneham, MA 02180
Phone
(781) 438-8515
Website
bearhillrehab.com

About this facility — Bear Hill Healthcare and Rehabilitation Center

Bear Hill Healthcare and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Stoneham, Massachusetts. It is licensed for 169 beds — above the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 4 senior care facilities in Stoneham and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Bear Hill Healthcare and Rehabilitation Center 33 times across 6 inspections in the last three years, and CMS has imposed $16,146 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Colev Gestetner
Ownership type
For profit - Limited Liability company

Registered owners & officers

Gestetner, Colev
Direct owner — 50% stake — since 2020
Moskowitz, Yisroel
Direct owner — 50% stake — since 2020
Citroni, Susan
Managing employee — since 2022
Stern, Nathan
Operational control — since 2020

Regulatory standing

Licensed / certified since
1983-06-14
CMS overall rating
5 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
$16,146 total
Last standard inspection
2026-01-15
Nurse staffing
4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$424 per day (≈ $12,890/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
61% Medicaid · 17% Medicare · 23% private/other
Occupancy
89% (fiscal year 2023)
Vs. state median
13% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds
169
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-01-15Health inspection7 citations
F-0582
B · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2026-02-06
F-0604
D · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2026-02-06
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-02-06
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-02-06
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2026-02-06
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-02-06
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-02-06
2024-12-19Health inspection4 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-01-28
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-01-28
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-01-28
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-01-28
2 earlier / fire-safety inspections (22 citations)
2023-12-14Health inspection16 citations
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-01-11
F-0623
C · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-01-11
F-0625
C · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-01-11
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-01-11
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-01-23
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-01-11
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-01-11
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-01-11
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-01-11
F-0699
D · No harm found
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2024-01-11
F-0726
D · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-01-11
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-01-11
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-01-11
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-01-23
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-01-11
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-01-11
2024-12-19Fire-safety inspection6 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2025-02-11
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-02-11
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-02-11
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-02-11
K-0781
F · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2025-02-11
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-02-11

Federal penalties

2023-12-14Fine$16,146
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225272.

Quality of care & staffing

How it compares in Massachusetts.
Inspection citations, 3 years
33
More than 44% of nursing homes in the state
State median: 36
Federal fines, 3 years
$16,146
More than 69% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
4.0
Higher than 67% of nursing homes in the state
State median: 3.7
Nursing staff turnover, annual
33%
Higher than 39% of nursing homes in the state
State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the Massachusetts average on 13 and worse on 1. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased3.8%15.8%13.5%Better than state
Lose too much weight4.5%5.0%5.1%Better than state
With a catheter inserted and left in their bladder0.0%0.7%0.7%Better than state
With a urinary tract infection0.6%1.7%1.5%Better than state
Have depressive symptoms29.3%17.4%13.5%Worse than state
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury1.0%3.4%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine99.8%92.9%93.7%Near state average
Ability to walk independently worsened4.0%13.9%12.7%Better than state
Received an antianxiety or hypnotic medication18.2%19.5%19.5%Near state average
Assessed and appropriately given the seasonal influenza vaccine99.3%93.5%95.3%Near state average
With pressure ulcers3.4%4.2%4.5%Better than state
With new or worsened bowel or bladder incontinence15.4%20.4%18.3%Better than state
Received an antipsychotic medication20.6%21.5%15.4%Near state average
Hospitalizations per 1000 long-stay resident days1.261.841.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days1.261.451.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine88.1%78.9%82.3%Better than state
Newly received an antipsychotic medication1.3%1.4%1.5%Near state average
Were assessed and appropriately given the seasonal influenza vaccine81.5%78.1%80.1%Near state average
Were rehospitalized after a nursing home admission28.0%25.7%23.4%Near state average
Had an outpatient emergency department visit7.2%11.8%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0656 3 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-0684 2 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-0842 2 inspections. Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  • F-0695 2 inspections. Provide safe and appropriate respiratory care for a resident when needed.

Verify & compare

Where to check, and what's nearby.

Who to contact in Massachusetts

  • Licensing: Massachusetts Department of Public Health, Division of Health Care Facility Licensure and Certification
  • File a complaint: 800-462-5540 · Online
  • Long-Term Care Ombudsman: 617-222-7495. A free advocate for residents and families.
  • Adult Protective Services: 800-922-2275. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Winchester Hospital, about 2.7 miles. CMS rating 3 of 5.
  • Melrosewakefield Healthcare, about 3.4 miles. CMS rating 3 of 5.
  • Cambridge Health Alliance, about 8.8 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.0167 ratings on Google
★★★★★Dee Mandolese · 2025-10-29 · via Google

“October 2025, We're back. Sadly mom took a bad fall and her confidence has been shaken to the core. At Melrose Wakefield Hospital they asked which rehab. It was an immediate Bear Hill Rehab in Stoneham please. Amen they had a bed available and I requested our wonderful 90 yrs young mother's favorite nurse, Sharma. To our delight we found out today that Sharma has an opening in her ward. Mom arrive…”

★Gail Taibbi · 2026-01-07 · via Google

“I just spent 10 long days at Bear Hill rehab. I do not recommend this place. The food is horrible. What you ask for is never what you get. The staff is neglectful for the most part. You have to keep asking for things over and over. You eventually learn to do without. If you are lucky enough to have one of the three superstars on staff during your stay, you will be treated with compassion and respe…”

★★★★★Deb Reed · 2023-11-08 · via Google

“Wow! This place is awesome! The only place I would bring my precious 91 year old mom, with advanced dementia, and a broken hip. I am very protective of my family, like a Tiger and her cubs. My mom is recovering from her broken hip so well, even at 91 years old. Thanks to your outstanding staff in every department. I hope my husband brings me here if I ever have to rehab. 💝💝💝 And I can even brin…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 33 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered