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Nursing homeFAID #5902

Willow Brook Rehabilitation and Healthcare Center

90 WEST STREET, WILMINGTON, MA, 01887

(978) 909-4586

willowbrookrehabhc.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=main_button

142 licensed beds

CMS rates Willow Brook Rehabilitation and Healthcare Center 2 out of 5 overall. Federal inspectors issued 69 citations across 8 inspections in the last three years, with $10,358 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER

Photo via Google · Willow Brook Rehabilitation & Healthcare Center

Address

90 West Street

Wilmington, MA 01887

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Public record summary

What we can show you for free.

Bed capacity

142

CMS facility ID

225568

Care type

Nursing home

County

Middlesex

Facility name

Willow Brook Rehabilitation and Healthcare Center

Street address

90 WEST STREET

City / state / ZIP

Wilmington, MA 01887

Phone

(978) 909-4586

Website

willowbrookrehabhc.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=main_button

About this facility — Willow Brook Rehabilitation and Healthcare Center

Willow Brook Rehabilitation and Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Wilmington, Massachusetts. It is licensed for 142 beds — above the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 3 senior care facilities in Wilmington and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Marquis Health Services, a group of 90 facilities on this site.

Federal inspectors have cited Willow Brook Rehabilitation and Healthcare Center 69 times across 8 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $10,358 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Marquis Health Services

Ownership type

For profit - Corporation

Registered owners & officers

Barry, Ryan

Governing body · Operational control · Additional disclosable party — since 2025

Crowley, Jeffrey

Governing body · Additional disclosable party — since 2024

Forbright Bank

Security-interest holder — since 2024

Kahanow, Aviva

Owner of a disclosable party — since 2025

Nfr 2020 Irrv Tr

Indirect owner · Additional disclosable party — since 2024

Posen, Mindee

Operational control · Additional disclosable party — since 2024

Quinto Nexgen Llc

Direct owner · Additional disclosable party — since 2024

Reliant Pro Rehab Llc

Operational control · Additional disclosable party — since 2025

Rokeach, Fraide

Owner of a disclosable party — since 2025

Rokowsky, Yitzchok

Owner of a disclosable party — since 2025

Rsbrmk Holdings Llc

Indirect owner · Additional disclosable party — since 2024

Sk Nexgen Tr

Indirect owner · Additional disclosable party — since 2024

Someswarananthan, Janarthanan

Operational control · Additional disclosable party — since 2024

Tryko Nexgen Holdings Llc

Indirect owner · Additional disclosable party — since 2024

Uak 2020 Irrv Tr

Indirect owner · Additional disclosable party — since 2024

Ukr Nexgen Llc

Direct owner · Additional disclosable party — since 2024

Willow Brook Property Llc

Additional disclosable party — since 2024

Yk Nexgen Tr

Indirect owner · Additional disclosable party — since 2024

Yr Nexgen Tr

Indirect owner · Additional disclosable party — since 2024

Regulatory standing

Federal court records

6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1993-04-08

CMS overall rating

2 of 5 stars

Health deficiencies

12 at the last standard inspection

Federal fines

$10,358 total

Last standard inspection

2025-09-12

Nurse staffing

3.7 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$380 per day (≈ $11,550/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

73% Medicaid · 11% Medicare · 16% private/other

Occupancy

81% (fiscal year 2023)

Vs. state median

22% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

142

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2025-09-12Health inspection12 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-10-07

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-10-07

F-0600

G · Actual harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-10-07

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-10-07

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-10-28

F-0686

E · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-10-07

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-10-28

F-0698

E · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-10-28

F-0729

D · No harm found

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

Corrected 2025-10-07

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-10-07

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-10-07

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-10-07

2025-02-28Health inspectionComplaint-triggered1 citation

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-03-31

5 earlier / fire-safety inspections (56 citations)

2024-09-19Health inspection18 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-11-01

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-11-01

F-0640

B · No harm found

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-11-01

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-11-01

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-11-01

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-11-01

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-11-01

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-11-01

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-01

F-0690

E · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-11-01

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-11-01

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2024-11-01

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-11-01

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-11-01

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-11-01

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-11-01

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-01

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-11-01

2024-03-19Health inspectionComplaint-triggered1 citation

F-0604

D · No harm foundFrom a complaint

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2024-04-17

2023-09-08Health inspection24 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-10-15

F-0552

E · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-10-15

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-10-15

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-10-15

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-10-15

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-10-15

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-10-15

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-10-15

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-10-15

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-10-15

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2023-10-15

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-10-15

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-10-15

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-10-15

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2023-10-15

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-10-15

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-10-15

F-0760

E · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2023-10-15

F-0761

E · No harm found

Corrected 2023-10-15

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-10-15

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-10-15

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-10-15

F-0943

F · No harm found

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Corrected 2023-10-15

F-0947

F · No harm found

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2023-10-15

2025-09-12Fire-safety inspection9 citations

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-10-31

K-0222

F · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-10-31

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2025-10-31

K-0311

F · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2025-10-31

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2025-10-31

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-10-31

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-10-31

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-10-31

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-10-31

2024-09-19Fire-safety inspection4 citations

K-0351

F · No harm found

Install an approved automatic sprinkler system.

Corrected 2024-11-20

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-11-20

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-11-20

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-11-20

Federal penalties

2025-09-12Fine$10,358

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225568.

Quality of care & staffing

How it compares in Massachusetts.

Inspection citations, 3 years

More than 86% of nursing homes in the state

State median: 36

Federal fines, 3 years

$10,358

More than 65% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.7

Higher than 47% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

45%

Higher than 77% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the Massachusetts average on 9 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	9.0%	15.8%	13.5%	Better than state
Lose too much weight	7.1%	5.0%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.3%	0.7%	0.7%	Better than state
With a urinary tract infection	1.5%	1.7%	1.5%	Better than state
Have depressive symptoms	95.1%	17.4%	13.5%	Worse than state
Were physically restrained	0.0%	0.1%	0.1%	Better than state
Experiencing one or more falls with major injury	4.0%	3.4%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	93.4%	92.9%	93.7%	Near state average
Ability to walk independently worsened	5.8%	13.9%	12.7%	Better than state
Received an antianxiety or hypnotic medication	26.1%	19.5%	19.5%	Worse than state
Assessed and appropriately given the seasonal influenza vaccine	96.2%	93.5%	95.3%	Near state average
With pressure ulcers	1.7%	4.2%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	20.4%	20.4%	18.3%	Near state average
Received an antipsychotic medication	29.4%	21.5%	15.4%	Worse than state
Hospitalizations per 1000 long-stay resident days	1.48	1.84	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	1.77	1.45	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	85.3%	78.9%	82.3%	Near state average
Newly received an antipsychotic medication	0.0%	1.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	84.6%	78.1%	80.1%	Near state average
Were rehospitalized after a nursing home admission	28.3%	25.7%	23.4%	Worse than state
Had an outpatient emergency department visit	7.4%	11.8%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0550 3 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F-0684 3 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0686 3 inspections. Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F-0692 3 inspections. Provide enough food/fluids to maintain a resident's health.
F-0698 3 inspections. Provide safe, appropriate dialysis care/services for a resident who requires such services.
F-0880 3 inspections. Provide and implement an infection prevention and control program.

What its owners also hold

Nfr 2020 Irrv Tr has an ownership stake on file at 76 nursing homes, averaging 3 of 5 on CMS's overall rating.
Uak 2020 Irrv Tr has an ownership stake on file at 74 nursing homes, averaging 3 of 5 on CMS's overall rating.
Rsbrmk Holdings Llc has an ownership stake on file at 74 nursing homes, averaging 3 of 5 on CMS's overall rating.
Yr Nexgen Tr has an ownership stake on file at 52 nursing homes, averaging 3 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Massachusetts

Licensing: Massachusetts Department of Public Health, Division of Health Care Facility Licensure and Certification
File a complaint: 800-462-5540 · Online
Long-Term Care Ombudsman: 617-222-7495. A free advocate for residents and families.
Adult Protective Services: 800-922-2275. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Winchester Hospital, about 5.2 miles. CMS rating 3 of 5.
Melrosewakefield Healthcare, about 6.8 miles. CMS rating 3 of 5.
Mount Auburn Hospital, about 11 miles. CMS rating 4 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Care One At Wilmington, Wilmington, about 0.6 miles. CMS rating 5 of 5.
Oc Reading Center, Reading, about 2.1 miles. CMS rating 1 of 5.
Bear Hill Healthcare and Rehabilitation Center, Stoneham, about 3.4 miles. CMS rating 5 of 5.
Woburn Rehabilitation and Nursing Center, Woburn, about 3.9 miles. CMS rating 3 of 5.
Royal Meadow View Nursing and Rehabilitation Cente, North Reading, about 3.9 miles. CMS rating 4 of 5.

Visitor reviews

What people say on Google.

4.425 ratings on Google

★★★★★Kerry Duprez · 2026-08-04 · via Google
“I had the opportunity to tour Willow Brook today with Heidi Veader, the Admissions Director, and I was impressed. It was bright, cheery, and very welcoming, with many beautifully renovated spaces that create a warm, comfortable atmosphere. One area that especially stood out was the dialysis suite. It was serene, thoughtfully designed, and felt more like a calming space than a medical setting. I…”

★★★★★Sobia Syeda · 2026-07-17 · via Google
“I had an excellent tour of Willow Brook, and I wanted to commend your team. I really loved how clean bright the facility and especially the walkways. The staff were warm and welcoming, and the passion and care they have shows for their patients. I loved receiving friendly greetings from both patients and staff throughout my visit.”

★★★★★Christopher Messing · 2026-05-19 · via Google
“We had an excellent visit and tour of Willow Brook. The staff were warm and welcoming, and the passion and care they have for their patients is obvious. We were particularly impressed by how clean and bright the facility and walkways were, as well as the friendly greetings we received from both patients and staff throughout our visit. What is uniquely impressive is the in-house dialysis center. T…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

Locked

The 69 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered