Home›Browse›Wisconsin›Appleton›Brewster Village

Nursing homeFAID #13249

Brewster Village

3300 W BREWSTER ST, APPLETON, WI, 54914

(920) 832-5400

www.brewstervillage.org

204 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections5/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · Brewster Village

Address

3300 W Brewster St

Appleton, WI 54914

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Public record summary

What we can show you for free.

Bed capacity

204

CMS facility ID

525574

Care type

Nursing home

County

Outagamie

Facility name

Brewster Village

Street address

3300 W BREWSTER ST

City / state / ZIP

Appleton, WI 54914

Phone

(920) 832-5400

Website

www.brewstervillage.org

About this facility — Brewster Village

Brewster Village is a Medicare/Medicaid-certified skilled nursing facility in Appleton, Wisconsin. It is licensed for 204 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 47 senior care facilities in Appleton and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Brewster Village 50 times across 9 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Government - County

Registered owners & officers

County of Outagamie

Direct owner — 100% stake — since 2010

Gruper, Ann

Managing employee — since 2022

Nelson, Tamra

Operational control — since 1999

Neuman, Timothy

Managing employee — since 2020

Walk, Taya

Managing employee — since 2022

Regulatory standing

Licensed / certified since

1995-08-01

CMS overall rating

4 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-15

Nurse staffing

5.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$388 per day (≈ $11,800/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

75% Medicaid · 1% Medicare · 24% private/other

Occupancy

58% (fiscal year 2023)

Vs. state median

5% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

204

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-04-15Health inspectionComplaint-triggered5 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-05-18

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2026-05-18

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-05-11

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-05-11

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-05-11

2026-03-19Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-02-18

6 earlier / fire-safety inspections (44 citations)

2025-08-15Health inspectionComplaint-triggered1 citation

F-0585

D · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-09-08

2025-01-08Health inspection9 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-02-03

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-02-03

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-02-03

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-02-03

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-02-03

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-02-03

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-02-03

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-02-03

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-02-07

2023-11-29Health inspection1 citation

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2023-12-26

2026-04-15Fire-safety inspection6 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2026-05-11

K-0345

C · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-05-11

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-05-11

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2026-05-11

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-05-11

K-0753

E · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2026-05-11

2025-01-08Fire-safety inspection7 citations

E-0013

F · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2025-02-03

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-02-03

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-02-03

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-02-03

K-0522

E · No harm found

Have an externally vented heating system.

Corrected 2025-02-03

K-0753

E · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2025-02-03

K-0916

F · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2025-02-03

2023-11-29Fire-safety inspection20 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2023-12-20

E-0007

F · No harm found

Address patient/client population and determine types of services needed.

Corrected 2023-12-20

E-0030

F · No harm found

List the names and contact information of those in the facility.

Corrected 2023-12-20

E-0032

F · No harm found

Provide primary/alternate means for communication.

Corrected 2023-12-20

E-0035

F · No harm found

Provide family notifications of emergency plan.

Corrected 2023-12-20

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2023-12-20

K-0200

E · No harm found

Meet other general requirements.

Corrected 2023-12-26

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-12-26

K-0232

D · No harm found

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2023-12-26

K-0271

E · No harm found

Have exits that are accessible at all times.

Corrected 2023-12-26

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-12-26

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2023-11-30

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-12-26

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-12-26

K-0362

D · No harm found

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2023-12-22

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-12-26

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-12-26

K-0911

D · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2023-12-26

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-11-30

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-12-26

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525574.

Visitor reviews

What people say on Google.

4.821 ratings on Google

★★★★★Quinta Caylor · 2026-06-06 · via Google
“As a hospice on-call nurse who goes to many, many facilities across the Fox Valley area (talking from Princeton all the way through Oshkosh and Appleton up to Kaukauna), this is by far one of my favorite facilities. I've worked in SNFs. I can tell when care is top notch. Care here is 5+ stars. The nurses and aides truly put their heart into their work and that's amazing in this day and age. Even t…”

★★★★★Tyler James McConnell · 2026-03-26 · via Google
“5/5 Stars Brewster Village is an outstanding senior living community! I’ve been visiting my family here regularly, and I couldn’t be happier with the care and environment they provide. The staff is incredibly friendly, attentive, and professional—they always greet visitors warmly and make you feel right at home. The facilities are beautiful, well-maintained, and full of thoughtful amenities that r…”

★Joann · 2026-03-15 · via Google
“Nursing care was bad. Long call light wait.time. I did most of family members toileting and showers. If you dont get approved for Brewster its o.k.because it was no better than Rennes or any other one.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 50 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered