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Nursing homeFAID #4064

Briarcliff Health & Rehabilitation Center

5024 WESTERN AVENUE, SOUTH BEND, IN, 46619
(574) 318-4600
131 licensed beds
★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of BRIARCLIFF HEALTH & REHABILITATION CENTER
Photo via Google · Briarcliff Health & Rehabilitation
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Bed capacity
131
CMS facility ID
155831
Care type
Nursing home
County
St. Joseph
Facility name
Briarcliff Health & Rehabilitation Center
Street address
5024 WESTERN AVENUE
City / state / ZIP
South Bend, IN 46619
Phone
(574) 318-4600

Briarcliff Health & Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in South Bend, Indiana. It is licensed for 131 beds — above the median for skilled nursing facilities in Indiana (92 beds).

It is one of 29 senior care facilities in South Bend and 507 skilled nursing facilities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Briarcliff Health & Rehabilitation Center 52 times across 10 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $10,839 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Sterling Healthcare
Ownership type
Non profit - Other

Registered owners & officers

Bennett, Adam
Director — since 2024
Briarcliff Health Care - South Bend Llc
Operational control — since 2024
Chrisman, Kimberly
Managing employee — since 2024
Gill, Christopher
Managing employee — since 2024
Hutton, Charles
Director — since 2024
Kauffman, Clinton
Director — since 2024
Leman, Valerie
Director — since 2024
Malott, Gregg
Officer — since 2024
Mckay, Michael
Director — since 2024
Mokfi, Shaya
Managing employee — since 2024
Pulaski Memorial Hospital
Operational control — since 2024
Smith, Jennifer
Director — since 2024
White, Taylor
Director — since 2024

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2015-05-07
CMS overall rating
2 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
$10,839 total
Last standard inspection
2025-08-08
Nurse staffing
4.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$357 per day (≈ $10,850/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
81% Medicaid · 2% Medicare · 17% private/other
Occupancy
63% (fiscal year 2023)
Vs. state median
4% below the IN median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
131
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-19Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-03-24
2025-08-08Health inspection3 citations
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-09-12
F-0740
G · Actual harm
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2025-09-12
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-09-12
8 earlier / fire-safety inspections (48 citations)
2024-08-12Health inspection8 citations
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-09-04
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-09-04
F-0697
G · Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-09-04
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-09-04
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-09-04
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-09-04
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-09-04
F-0921
D · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-09-04
2023-11-29Health inspectionComplaint-triggered1 citation
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-12-28
2023-09-01Health inspectionComplaint-triggered1 citation
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2023-09-29
2023-07-14Health inspection6 citations
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-08-19
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-08-19
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2023-08-19
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-08-19
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-08-19
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-08-19
2025-09-17Fire-safety inspectionComplaint-triggered1 citation
K-0131
E · No harm foundFrom a complaint
Meet requirements for sections of health care facilities separated by fire resistive construction.
Corrected 2025-11-30
2025-08-08Fire-safety inspection14 citations
K-0271
E · No harm found
Have exits that are accessible at all times.
Corrected 2025-09-19
K-0281
F · No harm found
Install proper backup exit lighting.
Corrected 2025-10-04
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-09-12
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2025-09-26
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-10-04
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-09-12
K-0354
F · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2025-09-12
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-09-12
K-0361
E · No harm found
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Corrected 2025-10-04
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-09-12
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2025-10-04
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-10-04
K-0921
F · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-10-04
K-0927
E · No harm found
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Corrected 2025-09-26
2024-08-12Fire-safety inspection6 citations
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2024-09-12
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-09-06
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-09-27
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-09-12
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-09-27
K-0927
E · No harm found
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Corrected 2024-09-27
2023-07-14Fire-safety inspection11 citations
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2023-08-31
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-08-31
K-0225
E · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2023-08-31
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-08-31
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-08-31
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-08-31
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-08-31
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-08-31
K-0711
C · No harm found
Provide a written emergency evacuation plan.
Corrected 2023-08-31
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-08-31
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-08-31

Federal penalties

2024-08-12Fine$10,839
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 155831.
What people say on Google.
3.861 ratings on Google
★★★★★Kyle Roempagel · 2024-10-16 · via Google

“Had a blast at the trunk or treat event decorating our trunk and seeing all the kids excited in their costumes! It was also a great opportunity to get the residents involved and be able to spread joy to not only the kids, but the residents as well. Very well done!”

★★★★★Harsharn Atwal · 2025-09-27 · via Google

“I am so grateful for the care my mom received here. She went there for rehab after her surgery, and the staff did an incredible job helping her regain her strength and confidence. From physical therapy to daily support, everyone was patient, professional, and truly dedicated to her recovery. What really stood out was how accommodating they were to her individual needs. They took the time to work …”

★★★★★Jazz sidhu · 2025-09-27 · via Google

“I am very thankful for the care my loved one receives at this nursing home. The staff are compassionate, patient, and attentive to residents’ needs. The facility is clean, well-maintained, and creates a welcoming atmosphere. Communication with families is excellent—they keep us updated and are always willing to answer questions. Most importantly, my family member feels safe, respected, and cared f…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 52 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered