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Nursing homeFAID #3761

West Bend Nursing and Rehabilitation

4600 W WASHINGTON AVE, SOUTH BEND, IN, 46619

(574) 282-1294

asccare.com/community/west-bend-nursing-rehabilitation

157 licensed beds

CMS rates West Bend Nursing and Rehabilitation 5 out of 5 overall. Federal inspectors issued 38 citations across 8 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall4/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of WEST BEND NURSING AND REHABILITATION

Photo via Google · West Bend Nursing and Rehabilitation

Address

4600 W Washington Ave

South Bend, IN 46619

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Public record summary

What we can show you for free.

Bed capacity

157

CMS facility ID

155355

Care type

Nursing home

County

St. Joseph

Facility name

West Bend Nursing and Rehabilitation

Street address

4600 W WASHINGTON AVE

City / state / ZIP

South Bend, IN 46619

Phone

(574) 282-1294

Website

asccare.com/community/west-bend-nursing-rehabilitation

About this facility — West Bend Nursing and Rehabilitation

West Bend Nursing and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in South Bend, Indiana. It is licensed for 157 beds — well above the median for skilled nursing facilities in Indiana (92 beds).

It is one of 29 senior care facilities in South Bend and 507 skilled nursing facilities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited West Bend Nursing and Rehabilitation 38 times across 8 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Corporation

Regulatory standing

Licensed / certified since

1990-03-08

CMS overall rating

5 of 5 stars

Health deficiencies

2 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-03-13

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$352 per day (≈ $10,700/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

81% Medicaid · 3% Medicare · 16% private/other

Occupancy

38% (fiscal year 2023)

Vs. state median

6% below the IN median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

157

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-13Health inspection2 citations

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-04-14

F-0921

D · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2026-04-14

2025-06-19Health inspectionComplaint-triggered3 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-07-10

F-0605

D · No harm foundFrom a complaint

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-07-10

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-07-10

6 earlier / fire-safety inspections (33 citations)

2024-12-09Health inspection9 citations

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2025-01-13

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2025-01-13

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-01-13

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-01-13

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-01-13

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-01-13

F-0807

D · No harm foundFood safety

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

Corrected 2025-01-13

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-01-13

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-01-13

2023-12-08Health inspection4 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-01-10

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-01-10

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-01-10

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-01-10

2026-03-13Fire-safety inspection4 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2026-04-30

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2026-04-30

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-04-30

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-04-30

2025-07-28Fire-safety inspectionComplaint-triggered1 citation

K-0100

F · No harm foundFrom a complaint

Meet other general requirements.

Corrected 2025-08-19

2024-12-09Fire-safety inspection6 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-02-04

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2025-02-04

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-02-04

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2025-02-04

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-02-04

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-02-04

2023-12-08Fire-safety inspection9 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-01-19

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-01-19

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-01-19

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-01-19

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-01-19

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-01-20

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-01-19

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-01-19

K-0927

E · No harm found

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Corrected 2024-01-19

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 155355.

Quality of care & staffing

How it compares in Indiana.

Inspection citations, 3 years

More than 55% of nursing homes in the state

State median: 35

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.8

Higher than 66% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

33%

Higher than 14% of nursing homes in the state

State median: 46%

Resident outcomes

On 17 federal quality measures, this facility does better than the Indiana average on 11 and worse on 3. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	6.6%	10.8%	13.5%	Better than state
Lose too much weight	3.8%	5.3%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.3%	0.7%	Better than state
With a urinary tract infection	1.3%	1.1%	1.5%	Worse than state
Have depressive symptoms	12.9%	25.5%	13.5%	Better than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	4.7%	3.8%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	97.9%	93.7%	93.7%	Near state average
Ability to walk independently worsened	4.5%	11.1%	12.7%	Better than state
Received an antianxiety or hypnotic medication	25.6%	23.5%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	100.0%	95.1%	95.3%	Near state average
With pressure ulcers	6.7%	3.5%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	16.3%	22.4%	18.3%	Better than state
Received an antipsychotic medication	7.2%	13.7%	15.4%	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	92.7%	81.9%	82.3%	Better than state
Newly received an antipsychotic medication	0.0%	1.1%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	96.2%	79.2%	80.1%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

E-0039 2 inspections. Conduct testing and exercise requirements.
F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
K-0920 2 inspections. Ensure proper usage of power strips and extension cords.
F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
K-0321 2 inspections. Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K-0355 2 inspections. Properly select, install, inspect, or maintain portable fire extinguishes.

Verify & compare

Where to check, and what's nearby.

Who to contact in Indiana

Licensing: Indiana Department of Health, Division of Long-Term Care
File a complaint: 800-246-8909 · Online
Long-Term Care Ombudsman: 800-622-4484. A free advocate for residents and families.
Adult Protective Services: 800-992-6978. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Memorial Hospital of South Bend, about 3.2 miles. CMS rating 2 of 5.
Community Hospital of Bremen Inc, about 17 miles.
Northwest Health-la Porte, about 22 miles. CMS rating 3 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Briarcliff Health & Rehabilitation Center, South Bend, about 2.2 miles. CMS rating 2 of 5.
The Milton Home, South Bend, about 3.3 miles. CMS rating 5 of 5.
Morning View Nursing and Rehabilitation Center, South Bend, about 3.5 miles. 11 state visits on record.
Cardinal Nursing and Rehabilitation Center, South Bend, about 4.0 miles. CMS rating 5 of 5.
Holy Cross Village At Notre Dame, Notre Dame, about 4.0 miles. CMS rating 3 of 5.

Visitor reviews

What people say on Google.

3.663 ratings on Google

★★★★★Colin Henderson · 2026-03-19 · via Google
“This building never ceases to amaze me. From the ED to the housekeeper, every single staff member always greets me with a smile and friendly conversation. This is also evident in their interactions with residents. I have been visiting this community for almost 4 years and despite the challenges our long term care facilities face, this team always rises above. If you are looking for long term place…”

★★★★★Angela Kiser · 2026-03-19 · via Google
“Thank you Bryon Kiser for Volunteering for West Bend & BBQing for our All staff in-service today, it was delicous & we are so thankful for you. YUMMY!”

★★★★★Anthony Marvel · 2025-08-23 · via Google
“Their generosity recently touched our local fire department when they donated Nelson’s chicken to the crew. It wasn’t just a delicious meal, but a heartfelt gesture of appreciation and community support. Acts of kindness like this show how much the facility values not only the residents they care for but also the first responders who serve the community. The food was incredible, and the thoughtfu…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 38 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered