Home›Browse›California›Redlands›Brookside Healthcare Center

Nursing homeFAID #1167

Brookside Healthcare Center

105 Terracina Blvd, REDLANDS, CA, 92373

(909) 793-2271

ensignservices.net

97 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

105 Terracina Blvd

Redlands, CA 92373

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

056372

Care type

Nursing home

County

San Bernardino

Facility name

Brookside Healthcare Center

Street address

105 Terracina Blvd

City / state / ZIP

Redlands, CA 92373

Phone

(909) 793-2271

Website

ensignservices.net

About this facility — Brookside Healthcare Center

Brookside Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Redlands, California. It is licensed for 97 beds — close to the median for skilled nursing facilities in California (98 beds).

It is one of 42 senior care facilities in Redlands and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Brookside Healthcare Center 49 times across 11 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Ensign Group

Ownership type

For profit - Corporation

Registered owners & officers

Burnam, Soon

Officer — since 2006

Ensign Services Inc

Additional disclosable party — since 2003

Hage, Jean

Governing body · Operational control · Additional disclosable party — since 2015

Keetch, Chad

Officer — since 2014

Mora, Michelle

Governing body · Operational control · Additional disclosable party — since 2019

Port, Barry

Owner of a disclosable party — since 2025

Siena Health Holdings Llc

Additional disclosable party — since 2022

Standard Bearer Healthcare Op, Lp

Additional disclosable party — since 2022

The Ensign Group Inc

Additional disclosable party — since 2022

Willits, Adam

Officer — since 2019

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1981-01-01

CMS overall rating

3 of 5 stars

Health deficiencies

12 at the last standard inspection

Federal fines

None on record

Last standard inspection

2024-10-25

Nurse staffing

4.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$484 per day (≈ $14,710/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

50% Medicaid · 15% Medicare · 35% private/other

Occupancy

89% (fiscal year 2023)

Vs. state median

6% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2024-10-25Health inspection12 citations

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-12-04

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-04

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2024-12-04

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-04

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-12-04

F-0726

D · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-12-04

F-0745

D · No harm found

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2024-12-04

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-12-04

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-04

F-0836

D · No harm found

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Corrected 2024-12-04

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-12-04

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-12-04

2024-09-04Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-24

9 earlier / fire-safety inspections (36 citations)

2024-07-11Health inspectionComplaint-triggered1 citation

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-26

2024-01-03Health inspectionComplaint-triggered1 citation

F-0761

D · No harm foundFrom a complaint

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-01-11

2023-11-09Health inspectionComplaint-triggered1 citation

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-11-27

2023-09-30Health inspectionComplaint-triggered1 citation

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-10-09

2022-04-22Health inspection12 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-05-13

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-05-13

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2022-05-13

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-05-13

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-05-13

F-0725

E · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2022-05-13

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2022-05-13

F-0761

D · No harm found

Corrected 2022-05-13

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2022-05-13

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-05-13

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2022-05-13

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-05-13

2019-07-18Health inspection3 citations

F-0585

F · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2019-08-15

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-08-15

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-08-15

2024-10-25Fire-safety inspection7 citations

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2024-12-02

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2024-12-02

K-0325

F · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2024-12-02

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-12-02

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-02

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-12-02

K-0912

F · No harm found

Have power receptacles that are properly grounded.

Corrected 2024-12-02

2022-04-22Fire-safety inspection5 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2022-05-09

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-05-09

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2022-05-09

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-05-09

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2022-05-09

2019-07-18Fire-safety inspection5 citations

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2019-08-22

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2019-08-22

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-08-22

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2019-08-22

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2019-08-22

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 056372.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 49 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered