Redlands Heritage Partners
The state lists 5 state inspections, 28 complaint visits, 13 citations, 10 substantiated allegations; last visit 2026-10-28. Listing last updated 2026-11-07.
Public record summary
About this facility — Redlands Heritage Partners
Redlands Heritage Partners is a licensed assisted living community in Redlands, California. It is licensed for 75 beds — well above the median for assisted living communities in California (6 beds).
It is one of 42 senior care facilities in Redlands and 8,982 assisted living communities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
It is listed as part of Five Star Quality Care-ne, a group of 12 facilities on this site.
This listing draws on the federal NPI registry (NPPES), and was last updated on November 7, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 5 state inspections, 28 complaint visits, 13 citations, 10 substantiated allegations. 7 are Type A. License status: Licensed.
License notes from the state: AGE RANGE 60 AND OVER. APPROVED FOR 75 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. APPROVED FOR SECURED PERIMETER. APPROVED HOSPICE WAIVER FOR 12. NEW MANAGEMENT COMPANY, NORTHSTAR SENIOR LIVING, INC., EFFECT IVE 03/30/22.NEW MGT NORTHSTAR SNR LVG MGT LLC EFFECTIVE 4/22/26
Complaints (22)
| State visit | Allegation outcomes | Citations |
|---|---|---|
| 10/06/2026 | 1 substantiated | 1 Type A |
| 09/24/2026 | 3 substantiated, 2 unsubstantiated | 1 Type A, 2 Type B |
| 06/19/2026 | 1 substantiated, 6 unsubstantiated | 1 Type B |
| 05/05/2026 | 5 unsubstantiated | None |
| 03/27/2026 | 1 unsubstantiated | None |
| 02/24/2026 | 1 substantiated, 1 unsubstantiated | None |
| 01/20/2026 | 1 unsubstantiated | None |
| 11/26/2025 | 1 substantiated, 1 unsubstantiated | 1 Type A |
| 10/29/2025 | 1 substantiated | 1 Type A, 1 Type B |
| 10/07/2025 | 1 unsubstantiated | None |
| 08/08/2025 | 1 substantiated, 1 unsubstantiated | 1 Type A |
| 06/11/2025 | 1 substantiated, 2 unsubstantiated | 1 Type A |
| 05/23/2025 | 1 unsubstantiated | None |
| 05/13/2025 | 3 unsubstantiated | None |
| 03/05/2025 | 4 unsubstantiated | None |
| 12/24/2024 | 2 unsubstantiated | None |
| 02/28/2023 | 1 unsubstantiated | None |
| 01/06/2023 | 4 unsubstantiated | None |
| 01/04/2023 | 6 unsubstantiated | None |
| 03/14/2022 | 3 unsubstantiated | None |
| 03/02/2022 | 1 unsubstantiated | None |
| 01/21/2022 | 6 unsubstantiated | None |
Inspections (5)
| Date |
|---|
| 04/10/2026 |
| 06/04/2025 |
| 05/18/2024 |
| 06/23/2023 |
| 04/19/2022 |
Source: California Community Care Licensing, facility 361880786, read 2026-11-07. Type A citations involve immediate risk to residents; Type B citations could become one. Substantiated means the state found the allegation valid. See the state's record.
Verify & compare
Who to contact in California
- Licensing: California Department of Social Services, Community Care Licensing Division, Adult and Senior Care Program · Look up a license
- File a complaint: 844-538-8766 · Online
- Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
- Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- Redlands Community Hospital, about 0.5 miles. CMS rating 2 of 5.
- Loma Linda Va Medical Center, about 2.8 miles. CMS rating 3 of 5.
- Loma Linda University Medical Center, about 3.3 miles. CMS rating 4 of 5.
Nearby facilities with inspection records
- Somerford Place - Redlands, Redlands, less than 0.1 miles. 33 state visits on record.
- Brookside Healthcare Center, Redlands, about 0.4 miles. CMS rating 4 of 5.
- Madison Grove Post Acute, Redlands, about 0.5 miles. CMS rating 3 of 5.
- Redlands Healthcare Center, Redlands, about 0.6 miles. CMS rating 5 of 5.
- Blessed Garden Home Care, Redlands, about 0.6 miles. 3 state visits on record.