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Nursing homeFAID #13572

Madison Grove Post Acute

1618 Laurel Ave, REDLANDS, CA, 92373
(909) 792-6050
243 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
243
CMS facility ID
555350
Care type
Nursing home
County
San Bernardino
Facility name
Madison Grove Post Acute
Street address
1618 Laurel Ave
City / state / ZIP
Redlands, CA 92373
Phone
(909) 792-6050

Madison Grove Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Redlands, California. It is licensed for 243 beds — well above the median for skilled nursing facilities in California (98 beds).

It is one of 42 senior care facilities in Redlands and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Madison Grove Post Acute 63 times across 14 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $9,110 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Madison Creek Partners
Ownership type
For profit - Limited Liability company

Registered owners & officers

Laurel Avenue Llc
Direct owner — 100% stake — since 2015
Madison Creek Partners Llc
Indirect owner — 100% stake — since 2015
Christensen, Covey
Officer · Operational control — since 2015

Regulatory standing

Licensed / certified since
1989-04-07
CMS overall rating
3 of 5 stars
Health deficiencies
12 at the last standard inspection
Federal fines
$9,110 total
Last standard inspection
2025-09-17
Nurse staffing
4.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$735 per day (≈ $22,340/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
61% Medicaid · 8% Medicare · 30% private/other
Occupancy
92% (fiscal year 2023)
Vs. state median
43% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds
243
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-03Health inspectionComplaint-triggered1 citation
F-0925
D · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2026-03-13
2026-02-09Health inspectionComplaint-triggered1 citation
F-0908
E · No harm foundFrom a complaint
Keep all essential equipment working safely.
Corrected 2026-03-07
11 earlier / fire-safety inspections (61 citations)
2025-09-17Health inspection9 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-09-30
F-0575
E · No harm found
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Corrected 2025-09-30
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-09-30
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-09-30
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-09-30
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-09-30
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-09-30
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-09-30
F-0921
D · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-09-30
2025-08-27Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-09-27
2025-03-19Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-16
2024-08-28Health inspectionComplaint-triggered1 citation
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-09-19
2024-08-27Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-08-31
2024-06-05Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-28
2022-04-25Health inspection9 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2022-05-19
F-0646
D · No harm found
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected 2022-05-19
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2022-05-19
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-05-19
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2022-05-19
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2022-05-19
F-0710
D · No harm found
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Corrected 2022-05-19
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-05-19
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-05-19
2021-10-19Health inspection17 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2021-11-30
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2021-11-30
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2021-11-30
F-0640
E · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2021-11-30
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2021-11-30
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2021-11-30
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2021-11-30
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2021-11-30
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2021-11-30
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2021-11-30
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2021-11-30
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2021-11-30
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2021-11-30
F-0865
D · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2021-11-30
F-0867
D · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2021-11-30
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2021-11-30
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2021-11-30
2025-09-17Fire-safety inspection5 citations
E-0031
F · No harm found
Provide emergency officials' contact information.
Corrected 2025-11-28
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2025-11-28
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-11-28
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-11-28
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-11-24
2022-04-25Fire-safety inspection11 citations
E-0031
D · No harm found
Provide emergency officials' contact information.
Corrected 2022-05-24
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2022-05-24
K-0325
D · No harm found
Have properly installed hallway dispensers for alcohol-based hand rub.
Corrected 2022-05-24
K-0346
D · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2022-05-24
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2022-05-24
K-0354
D · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2022-05-24
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2022-05-24
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-05-24
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2022-05-24
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2022-05-24
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2022-05-24
2021-10-19Fire-safety inspection5 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2021-11-02
K-0700
D · No harm found
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Corrected 2021-11-02
K-0753
E · No harm found
Have restrictions on the use of highly flammable decorations.
Corrected 2021-11-02
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2021-11-02
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2021-11-02

Federal penalties

2025-08-27Fine$9,110
2025-08-27Medicare payment denial — 3 days
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555350.
What people say on Google.
4.329 ratings on Google
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 63 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered