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Nursing homeFAID #14414

Carillon

1717 A NORFOLK AVE, LUBBOCK, TX, 79416
(806) 281-6114
www.carillonlubbock.com
100 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of CARILLON INC
Photo via Google · Carillon

Public record summary

What we can show you for free.
Bed capacity
100
CMS facility ID
675997
Care type
Nursing home
County
Lubbock
Facility name
Carillon
Street address
1717 A NORFOLK AVE
City / state / ZIP
Lubbock, TX 79416
Phone
(806) 281-6114
Website
www.carillonlubbock.com

About this facility — Carillon

Carillon is a Medicare/Medicaid-certified skilled nursing facility in Lubbock, Texas. It is licensed for 100 beds — below the median for skilled nursing facilities in Texas (120 beds).

It is one of 46 senior care facilities in Lubbock and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Carillon 27 times across 11 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $57,321 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Life Care Services
Ownership type
Non profit - Corporation

Registered owners & officers

Carillon, Inc.
Direct owner — 100% stake — since 2009
Breedlove, Billy
Director — since 2020
Culberson, John
Operational control · Additional disclosable party — since 2023
Fulton, Kyle
Director — since 2023
Hatch, Leslie
Director — since 2019
Klein, Trenton
Operational control · Additional disclosable party — since 2025
Life Care Services Llc
Operational control · Additional disclosable party — since 2003
Owens, John
Director — since 2022
Powell, Dianne
Director — since 2021
Roddy, Pamela
Operational control — since 2019
Skinner, Derek
Operational control · Additional disclosable party — since 2018
Turner, Lane
Director — since 2020
U.s. Bank
Security-interest holder — since 2016
Wilkerson, David
Director — since 2023

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2003-12-17
CMS overall rating
3 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
$57,321 total
Last standard inspection
2026-06-17
Nurse staffing
4.7 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$409 per day (≈ $12,430/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 12% Medicare · 88% private/other
Occupancy
76% (fiscal year 2024)
Vs. state median
48% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
100
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-17Health inspection7 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2026-06-20
F-0585
E · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2026-07-08
F-0640
D · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2026-06-19
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-06-18
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-07-08
F-0814
E · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2026-06-18
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-06-18
2025-04-25Health inspectionComplaint-triggered3 citations
F-0585
E · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-05-09
F-0812
D · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-05-09
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-05-09
7 earlier / fire-safety inspections (17 citations)
2025-02-28Health inspectionComplaint-triggered2 citations
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-03-28
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-03-28
2024-10-25Health inspectionComplaint-triggered2 citations
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-11-15
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-11-15
2024-03-21Health inspection2 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-03-22
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-03-22
2024-01-27Health inspectionComplaint-triggered3 citations
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-02-19
F-0610
E · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-02-19
F-0697
K · Immediate jeopardyFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-02-19
2026-06-17Fire-safety inspection4 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2026-06-17
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2026-07-24
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-07-31
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-07-17
2025-04-25Fire-safety inspection3 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-04-25
K-0341
E · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2025-05-09
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-05-10
2024-03-21Fire-safety inspection1 citation
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-03-21

Federal penalties

2024-01-27Fine$57,321
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675997.

Visitor reviews

What people say on Google.
4.6268 ratings on Google
★★★★★Steve Mohler · 2026-06-04 · via Google

“Carillon has been an answer to prayer. The staff is awesome. Ty, Denise, Shirley, Diane, and so many more have simply been the BEST! They are loving, caring, patient and treat my mother with love and respect. I'm so grateful to everyone there. My mother is in great hands!”

★★★★★carl beyer · 2026-06-04 · via Google

“My mother has been at Carillon for 14 plus years. Her and her Husband Henry lived in Independent living. After he passed away we put mom in assisted living. She has since been in memory care. The staff, nurses and all the other workers are awesome. They take the best care of our mother. She turns 101 years old the 16th of June! She tells me all the time “I’m still here”!! Thank yall for taking goo…”

★★★★★Nancy Swanik · 2026-02-28 · via Google

“Visited Carillon for a presentation about their services and what is available for Senior Living. Very impressed with the levels of care that are available. For someone my age, it is a place I could live for the rest of my life and know that I will be taken care of.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered