Nursing homeFAID #13212
Chi Franciscan Villa
3601 S CHICAGO AVE, SOUTH MILWAUKEE, WI, 53172
(414) 764-4100
90 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare
Public record summary
What we can show you for free.
Bed capacity
90
State license
0016783
CMS facility ID
525526
Care type
Nursing home
Facility name
Chi Franciscan Villa
Street address
3601 S CHICAGO AVE
City / state / ZIP
South Milwaukee, WI 53172
Phone
(414) 764-4100
State license #
0016783
About this facility — Chi Franciscan Villa
Chi Franciscan Villa is a Medicare/Medicaid-certified skilled nursing facility in South Milwaukee, Wisconsin. It is licensed for 90 beds — above the median for skilled nursing facilities in Wisconsin (65 beds).
It is one of 9 senior care facilities in South Milwaukee and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Chi Franciscan Villa 94 times across 18 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $257,227 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Operator / owner
Chi Living Communities
Parent company
Commonspirit Health
Ownership type
Non profit - Other
Administrator
Mike Gulock
Registered owners & officers
Commonspirit Health
Indirect owner · Operational control · Additional disclosable party — 100% stake — since 2017
Sylvania Franciscan Health
Direct owner — 100% stake — since 2017
Alcaraz, Natalie
Operational control — since 2020
Archon, Angela
Owner of a disclosable party — since 2025
Barta, Elizabeth
Additional disclosable party — since 2018
Black, Paul
Owner of a disclosable party — since 2025
Cecil, Caitlin
Director · Operational control · Additional disclosable party — since 2012
Concept Rehab, Inc.
Operational control · Additional disclosable party — since 2015
Dauwer, Ellen
Owner of a disclosable party — since 2025
Filler, Diana
Operational control — since 2024
Finn, Christina
Director · Operational control · Additional disclosable party — since 2017
Forvis Mazars Llp
Operational control · Additional disclosable party — since 2019
Gemma, Ann Marie
Owner of a disclosable party — since 2025
Goyal, Alok
Operational control · Additional disclosable party — since 2017
Grubbs, Stacey
Director · Operational control · Additional disclosable party — since 2012
Gulock, Michael
Operational control — since 2017
Hanelt, Peter
Owner of a disclosable party — since 2025
Hardy-waller, Antoinette
Owner of a disclosable party — since 2025
Hazard, Ted
Director · Operational control · Additional disclosable party — since 2017
Herbert, John
Operational control — since 2020
Howard, Casey
Operational control · Additional disclosable party — since 2022
Iffland, Alisa
Officer · Operational control · Additional disclosable party — since 2017
Kaplan, Gary
Owner of a disclosable party — since 2025
Kendricks, Derrel
Operational control — since 2024
Lassiter, Wright
Owner of a disclosable party — since 2025
Lipsey, Prentice
Governing body · Officer — since 2021
Longhin-howard, Joan
Operational control · Additional disclosable party — since 2007
Lucas, Gina
Additional disclosable party — since 2024
Mbanu, Terika
Governing body — since 2024
Mcfarland, Dianne
Operational control · Additional disclosable party — since 2023
Mcinerney, Nanette
Operational control — since 2017
Mckenna, Michelle
Owner of a disclosable party — since 2025
Medler, Linda
Owner of a disclosable party — since 2025
Melfi, Mitch
Governing body — since 2017
Munroe, Kyle
Director · Operational control · Additional disclosable party — since 2015
Murriel, Shelly
Director · Operational control · Additional disclosable party — since 2024
Nagel, Jennifer
Director · Operational control · Additional disclosable party — since 2015
Penkwitz, Cody
Operational control · Additional disclosable party — since 2021
Rehmer, Heather
Officer · Operational control · Additional disclosable party — since 2024
Reihbrandt, Larry
Operational control — since 2024
Reyes, Carolyn
Owner of a disclosable party — since 2025
Scholl, Wanda
Operational control — since 2017
Snodgrass, Barbara
Director · Additional disclosable party — since 2016
Steele, Patrick
Owner of a disclosable party — since 2025
The Northern Trust Company
Operational control · Additional disclosable party — since 2017
Topic, Zeliborka
Operational control — since 2017
Ulrichpinciotti Design Group, Llc
Operational control · Additional disclosable party — since 2011
Utesch, Patti
Operational control — since 2017
Wine, Matthew
Director · Operational control · Additional disclosable party — since 2018
Yang, Phoebe
Owner of a disclosable party — since 2025
Yates, Gary
Owner of a disclosable party — since 2025
Regulatory standing
Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1993-11-19
CMS overall rating
1 of 5 stars
Health deficiencies
25 at the last standard inspection
Federal fines
$257,227 total
Last standard inspection
2026-05-29
Nurse staffing
3.5 hours per resident per day
Cost & payer profile (FY2024 cost report)
Average billed charges
$512 per day (≈ $15,560/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
24% Medicaid · 12% Medicare · 64% private/other
Occupancy
60% (fiscal year 2024)
Vs. state median
26% above the WI median of $407/day — full state cost breakdown
Services & coverage
Licensed beds
90
Licensed as
CBRF
Memory care
Yes — dedicated memory care
Medicare
Accepted
Medicaid
Accepted
Reported monthly rate range
$7,496 – $8,014
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-29Health inspectionComplaint-triggered11 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-06-19
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-06-19
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-19
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2026-06-19
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-06-19
F-0805
D · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2026-06-19
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-06-19
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2026-06-19
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-06-19
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-06-19
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2026-06-19
2026-02-18Health inspectionComplaint-triggered9 citations
F-0557
D · No harm foundFrom a complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2026-03-16
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2026-03-16
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-03-16
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-03-16
F-0676
D · No harm foundFrom a complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2026-03-16
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-03-16
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-03-16
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-03-16
F-0725
F · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2026-03-16
13 earlier / fire-safety inspections (74 citations)
2025-12-23Health inspectionComplaint-triggered1 citation
F-0573
D · No harm foundFrom a complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected 2026-01-26
2025-11-13Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-12-05
2025-10-17Health inspectionComplaint-triggered3 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-12-05
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-12-05
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-12-05
2025-07-16Health inspectionComplaint-triggered4 citations
F-0602
E · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2025-08-06
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-07-17
F-0610
E · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-07-17
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-12
2025-05-30Health inspectionComplaint-triggered5 citations
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2025-06-30
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-06-30
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-06-30
F-0801
F · No harm foundFood safetyFrom a complaint
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2025-06-30
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-06-30
2025-02-20Health inspectionComplaint-triggered6 citations
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-02-28
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-02-28
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-02-28
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-02-28
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-02-28
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-03-20
2024-11-08Health inspectionComplaint-triggered2 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-11-20
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-11-20
2024-06-20Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-07-05
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-07-05
2023-12-05Health inspectionComplaint-triggered14 citations
F-0554
D · No harm foundFrom a complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2024-01-02
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-01-02
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-01-02
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-01-02
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-01-02
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-01-02
F-0686
E · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-01-02
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-01-02
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-01-02
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2024-01-02
F-0759
D · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-01-02
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-01-02
F-0851
F · No harm foundFrom a complaint
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2024-01-02
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-01-02
2023-09-05Health inspectionComplaint-triggered1 citation
F-0607
E · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-09-15
2026-05-29Fire-safety inspection8 citations
E-0009
F · No harm found
Include a process for Emergency Preparedness collaboration.
Corrected 2026-06-19
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2026-06-19
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2026-06-25
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2026-06-26
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2026-06-25
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2026-06-25
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-06-25
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-06-25
2025-02-20Fire-safety inspection16 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2025-03-20
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2025-03-20
E-0020
F · No harm found
Establish policies and procedures including evacuation.
Corrected 2025-03-20
E-0025
F · No harm found
Create arrangements with other facilities to receive patients.
Corrected 2025-03-20
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2025-03-20
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-02-27
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-02-27
K-0331
E · No harm found
Construct fire resistant interior walls.
Corrected 2025-02-27
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-02-27
K-0346
F · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2025-03-20
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-03-20
K-0354
F · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2025-03-20
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-03-20
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-03-20
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-03-20
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-03-20
2023-12-05Fire-safety inspection11 citations
K-0111
F · No harm found
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Corrected 2024-12-02
K-0291
C · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-12-26
K-0345
C · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-12-29
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2023-12-22
K-0362
E · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2023-12-26
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-12-20
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2024-01-14
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-01-11
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-12-27
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-01-11
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-12-01
Federal penalties
2025-11-13Fine$48,620
2025-07-16Fine$26,685
2025-02-20Fine$44,532
2024-11-08Fine$121,797
2023-12-05Fine$15,593
2023-12-05Medicare payment denial — 11 days
Total fines$257,227
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525526.
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 94 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Federal NPI Registry (NPPES)
NPI 1437156676
Monthly federal file
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered