Home›Browse›Wisconsin›Manitowoc›Complete Care At Manitowoc

Nursing homeFAID #13154

Complete Care At Manitowoc

2021 S ALVERNO RD, MANITOWOC, WI, 54220

(920) 683-4100

ccmanitowoc.com

150 licensed beds

★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Victoria Jurk

Address

2021 S Alverno Rd

Manitowoc, WI 54220

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Public record summary

What we can show you for free.

Bed capacity

150

CMS facility ID

525441

Care type

Nursing home

County

Manitowoc

Facility name

Complete Care At Manitowoc

Street address

2021 S ALVERNO RD

City / state / ZIP

Manitowoc, WI 54220

Phone

(920) 683-4100

Website

ccmanitowoc.com

About this facility — Complete Care At Manitowoc

Complete Care At Manitowoc is a Medicare/Medicaid-certified skilled nursing facility in Manitowoc, Wisconsin. It is licensed for 150 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 27 senior care facilities in Manitowoc and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Complete Care At Manitowoc 28 times across 9 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $76,944 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Complete Care

Ownership type

For profit - Limited Liability company

Registered owners & officers

Snj Wisconsin Llc

Direct owner · Additional disclosable party — 60% stake — since 2018

Eef Capital Llc

Direct owner · Additional disclosable party — 40% stake — since 2018

Schlaff, Benny

Indirect owner · Additional disclosable party — 20% stake — since 2018

Schlaff, Nachum

Indirect owner · Additional disclosable party — 20% stake — since 2018

Silverberg, Nisanel

Indirect owner · Additional disclosable party — 11% stake — since 2018

Christel, Brianna

Additional disclosable party — since 2021

Culp, Karen

Operational control · Additional disclosable party — since 2020

Giriyappa, Pradeep

Operational control · Additional disclosable party — since 2018

Grindheim, Cynthia

Operational control · Additional disclosable party — since 2019

Hellman, Yosef

Governing body · Operational control · Additional disclosable party — since 2018

Manitowoc Property Llc

Additional disclosable party — since 2025

Stein, Shalom

Governing body · Additional disclosable party — since 2018

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1989-10-01

CMS overall rating

4 of 5 stars

Health deficiencies

2 at the last standard inspection

Federal fines

$76,944 total

Last standard inspection

2025-10-01

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$340 per day (≈ $10,340/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

69% Medicaid · 5% Medicare · 26% private/other

Occupancy

75% (fiscal year 2023)

Vs. state median

16% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds

150

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2025-10-01Health inspection2 citations

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-12-10

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-11-10

2025-07-07Health inspectionComplaint-triggered1 citation

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-08-07

6 earlier / fire-safety inspections (25 citations)

2024-11-26Health inspectionComplaint-triggered3 citations

F-0690

D · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-12-25

F-0803

D · No harm foundFood safetyFrom a complaint

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-12-25

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-12-25

2024-07-24Health inspection3 citations

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-08-15

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-08-16

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-08-16

2023-09-27Health inspectionComplaint-triggered5 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-10-25

F-0600

J · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-10-25

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-10-25

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2023-10-25

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-10-25

2025-10-01Fire-safety inspection4 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-10-01

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-12-20

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-10-01

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-10-01

2024-07-24Fire-safety inspection6 citations

E-0013

F · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2024-07-26

E-0020

F · No harm found

Establish policies and procedures including evacuation.

Corrected 2024-07-31

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-07-26

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-08-24

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-07-24

K-0920

F · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-07-30

2023-06-01Fire-safety inspection4 citations

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2023-06-02

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-06-02

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-06-02

K-0918

C · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-06-02

Federal penalties

2023-09-27Fine$76,944

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525441.

Visitor reviews

What people say on Google.

4.564 ratings on Google

★★★★★Thomas Wilharms · 2026-05-06 · via Google
“For long term care for a loved one, look no further. Absolute stellar professionalism by top notch health individuals who actually care for their residents. Personal care is unmatched with open communication and empathy for every resident. The individual attention given to people in their trust is nothing short of family. My personal experience with Chad (RN) and Tabitha (Nursing Director) is seco…”

★★★★★Jan Terens · 2026-01-27 · via Google
“Very friendly staff and always willing and available for questions and answers. Clean environment, fun activities. Would recommend Complete Care facility for anyone, whether rehab or long term care.”

★★★★★Robin Gordon · 2025-10-20 · via Google
“My mom was in here for about 3 weeks. We had a wonderful experience and she really like it there. My family would highly recommend your facility.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 28 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered