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Nursing homeFAID #13306

Hamilton Health Services

1 HAMILTON DR, TWO RIVERS, WI, 54241
(920) 793-2261
hamiltonhealthservices.com
125 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of HAMILTON HEALTH SERVICES
Photo via Google · Hamilton Health Services

Public record summary

What we can show you for free.
Bed capacity
125
CMS facility ID
525664
Care type
Nursing home
County
Manitowoc
Facility name
Hamilton Health Services
Street address
1 HAMILTON DR
City / state / ZIP
Two Rivers, WI 54241
Phone
(920) 793-2261
Website
hamiltonhealthservices.com

About this facility — Hamilton Health Services

Hamilton Health Services is a Medicare/Medicaid-certified skilled nursing facility in Two Rivers, Wisconsin. It is licensed for 125 beds — well above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 4 senior care facilities in Two Rivers and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hamilton Health Services 46 times across 9 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
North Shore Healthcare
Ownership type
For profit - Corporation

Registered owners & officers

Nshr Operations Llc
Direct owner — 100% stake — since 2019
Mills, David
Indirect owner — 18% stake — since 2019
The Lane Morrell Bowen Trust
Indirect owner · Additional disclosable party — 10% stake — since 2019
Arrowhead 123 Llc
Indirect owner · Additional disclosable party — since 2019
Baumann, Troy
Director · Operational control · Additional disclosable party — since 2019
Belongia, Christina
Operational control · Additional disclosable party — since 2019
Cibc Bank Usa
Mortgage holder · Security-interest holder · Operational control — since 2024
Cliftonlarsonallen Llp
Operational control · Additional disclosable party — since 2019
Continuum Therapy Partners Llc
Operational control · Additional disclosable party — since 2025
Gee, Darren
Operational control · Additional disclosable party — since 2021
Greer, Lauren
Operational control · Additional disclosable party — since 2023
Hlinak, Katie
Operational control · Additional disclosable party — since 2026
Hoehn, Jeffrey
Director · Operational control · Additional disclosable party — since 2019
North Shore Healthcare Llc
Operational control · Additional disclosable party — since 2019
Nsh 1 Hamilton Drive Llc
Additional disclosable party — since 2019
Nsh Rehab Llc
Operational control · Additional disclosable party — since 2025
Patzer, Colleen
Operational control · Additional disclosable party — since 2023
Purtell, Brian
Operational control · Additional disclosable party — since 2019
Ramnanan, Keshni
Operational control · Additional disclosable party — since 2023
Wipfli Llp
Operational control · Additional disclosable party — since 2025

Regulatory standing

Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2001-11-12
CMS overall rating
4 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-01-28
Nurse staffing
4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$438 per day (≈ $13,320/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
32% Medicaid · 8% Medicare · 60% private/other
Occupancy
24% (fiscal year 2023)
Vs. state median
8% above the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
125
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-01-28Health inspectionComplaint-triggered3 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-02-28
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2026-02-28
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-02-28
2024-09-11Health inspection9 citations
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-10-11
F-0637
D · No harm found
Assess the resident when there is a significant change in condition
Corrected 2024-10-11
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-10-11
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-10-11
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-10-11
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-10-11
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-10-11
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-10-11
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-10-11
6 earlier / fire-safety inspections (34 citations)
2024-07-08Health inspectionComplaint-triggered4 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-07-29
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-07-29
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-07-29
F-0712
D · No harm foundFrom a complaint
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected 2024-07-29
2024-02-20Health inspectionComplaint-triggered1 citation
F-0770
D · No harm foundFrom a complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2024-03-18
2023-07-12Health inspection5 citations
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-08-07
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-08-07
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-08-07
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-08-07
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-08-07
2026-01-28Fire-safety inspection9 citations
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2026-02-28
K-0271
D · No harm found
Have exits that are accessible at all times.
Corrected 2026-02-28
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-02-28
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-02-28
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-02-28
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2026-02-28
K-0753
D · No harm found
Have restrictions on the use of highly flammable decorations.
Corrected 2026-02-28
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-02-28
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-02-28
2024-09-11Fire-safety inspection10 citations
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2024-10-18
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-09-25
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2024-10-18
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-10-18
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-10-18
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-10-11
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-10-11
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-10-02
K-0761
D · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-09-13
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-10-11
2023-07-12Fire-safety inspection5 citations
K-0222
D · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-07-19
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-08-07
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-04-01
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2023-07-18
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-08-01
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525664.

Visitor reviews

What people say on Google.
3.234 ratings on Google
★★★★★Anonymous Doe · 2026-07-17 · via Google

“My sister is a long term resident at Hamilton! I love seeing how well the staff take care of her. Everyone from nursing, the “higher ups”, activities, and therapy providers show such compassion during their time there. My sister just beams about the great care she receives. I love knowing she feels at home at Hamilton. I would definitely suggest taking a peak at the changes they’ve made from past …”

★★★★★Gold Prospector · 2025-11-15 · via Google

“My mother was here for rehab for a couple weeks and the staff were very caring and kind. Any issues that popped up were dealt with in a timely manner. The rooms were very nice and I felt my mother was in very capable hands. Thank you to the entire staff for helping keep us all in the loop on her care and progress as well.”

★★★★★Jr Dirt · 2026-05-22 · via Google

“The staff goes up and above to make sure the best care is provided”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 46 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered