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Nursing homeFAID #12909

Elkins Rehabilitation & Care Center

2533 BEVERLY PIKE, ELKINS, WV, 26241
(304) 636-1391
www.ercc.biz
111 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections5/5 staffing2/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
111
CMS facility ID
515025
Care type
Nursing home
County
Randolph
Facility name
Elkins Rehabilitation & Care Center
Street address
2533 BEVERLY PIKE
City / state / ZIP
Elkins, WV 26241
Phone
(304) 636-1391
Website
www.ercc.biz

About this facility — Elkins Rehabilitation & Care Center

Elkins Rehabilitation & Care Center is a Medicare/Medicaid-certified skilled nursing facility in Elkins, West Virginia. It is licensed for 111 beds — above the median for skilled nursing facilities in West Virginia (80 beds).

It is one of 4 senior care facilities in Elkins and 123 skilled nursing facilities across West Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Elkins Rehabilitation & Care Center 38 times across 8 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $8,278 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Registered owners & officers

Chua, Catherine
Additional disclosable party — since 2026
Citizens Bank of Wv
Mortgage holder — since 2021
Collett, Dena
Partner — since 2020
Davis, Matthew
Partner — since 2017
Elza, Sandra
Partner — since 2019
Gainer, Kurt
Partner — since 2015
Godwin, Raymond
Officer — since 2019
Hall, R.
Partner — since 2020
Jones, Betsy
Governing body · Officer · Operational control · Additional disclosable party — since 1995
Kessler, Herk
Partner — since 2013
Morris, Robbie
Partner — since 2021
Phillips, Robert
Partner — since 2020
Phipps, Terri
Partner — since 2019
Riffee, William
Officer · Partner — since 2017
Shaver, Tara
Governing body · Officer · Operational control · Additional disclosable party — since 2018
Shoemaker, Chad
Partner — since 2020
Tomblyn, Mark
Officer · Partner — since 2015
Wilmoth, Robert
Officer · Partner — since 2017

Regulatory standing

Licensed / certified since
1967-06-29
CMS overall rating
5 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
$8,278 total
Last standard inspection
2025-08-28
Nurse staffing
4.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$630 per day (≈ $19,150/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
70% Medicaid · 6% Medicare · 24% private/other
Occupancy
89% (fiscal year 2023)
Vs. state median
16% above the WV median of $545/day — full state cost breakdown

Services & coverage

Licensed beds
111
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-03-11Health inspectionComplaint-triggered3 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-04-08
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2026-04-08
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2026-04-08
2025-08-28Health inspectionComplaint-triggered4 citations
F-0585
E · No harm found
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-09-30
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-09-30
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-09-30
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-09-30
4 earlier / fire-safety inspections (31 citations)
2023-10-25Health inspection11 citations
F-0557
D · No harm found
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2023-11-17
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-11-17
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-11-17
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-11-17
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2023-11-17
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-11-17
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-17
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-11-17
F-0849
E · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2023-11-17
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-11-17
F-0881
E · No harm found
Implement a program that monitors antibiotic use.
Corrected 2023-11-17
2022-07-27Health inspection16 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2022-08-25
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2022-08-25
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2022-08-25
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2022-08-25
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2022-08-25
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2022-08-25
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2022-08-25
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-08-25
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-08-25
F-0691
D · No harm found
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected 2022-08-25
F-0732
D · No harm found
Post nurse staffing information every day.
Corrected 2022-08-25
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2022-08-25
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2022-08-25
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-08-25
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2022-08-25
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-08-25
2025-08-28Fire-safety inspection3 citations
K-0374
E · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-09-30
K-0511
F · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-09-30
K-0781
F · No harm found
Have restrictions on the use of portable space heaters.
Corrected 2025-09-30
2023-10-25Fire-safety inspection1 citation
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-11-13

Federal penalties

2025-08-28Fine$8,278
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 515025.

Visitor reviews

What people say on Google.
3.216 ratings on Google
★★★★★Brenda · 2026-06-07 · via Google

“"I cannot express enough gratitude for the incredible care my mother received at ERCC. From the moment she arrived, we knew she was in the best hands. The entire staff—from the nurses and caregivers to the administrative and support staff—went above and beyond to provide compassionate and professional care. They treated my mother with dignity, respect, and kindness, ensuring her comfort every step…”

★★★★Robert Pratt · 2025-08-22 · via Google

“For such an extremely tough job - this place is a blessing. No nursing home is perfect but this place does try. I noticed another review mentioning Amy Erdman - she was an absolute god send. My father was there and loved her. I witnessed her on several occasions with other people living there and she was so kind and wonderful to them all. So many loved to hug her and thank her that it made me…”

★Donna Wright · 2017-11-06 · via Google

“My mother was in here for 2 months and they were mean and abusive to her. She suffered a fractured foot, several bruises and bed sores so bad the look like they need stitches. Bed sores are 100% neglect. One nurse slammed mom into the wall. The lady in the next room to mom fell out of the wheelchair. I would think twice before you put your loved one in here. My mom won't be back.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 38 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered