Flagstone Retirement and Assisted Living
The state lists 4 state inspections, 1 complaint visit, 38 deficiencies, 49 substantiated violations; last visit 2025-11-17. Listing last updated 2026-11-06.
Public record summary
About this facility — Flagstone Retirement and Assisted Living
Flagstone Retirement and Assisted Living is a licensed assisted living community in The Dalles, Oregon. It is licensed for 50 beds — well above the median for assisted living communities in Oregon (5 beds).
It is one of 11 senior care facilities in The Dalles and 2,184 assisted living communities across Oregon. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
This listing draws on state and federal public records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 4 state inspections, 1 complaint visit, 38 deficiencies, 49 substantiated violations.
Substantiated violations (49)
| Date | Type | Allegation |
|---|---|---|
| 07/28/2026 | Licensing Violation | Failed to provide service |
| 06/26/2026 | Licensing Violation | Failed to provide service |
| 12/25/2025 | Licensing Violation | Failed to administer ordered medication |
| 04/21/2025 | Abuse: Neglect | Failed to properly plan care |
| 12/09/2024 | Licensing Violation | Failed to administer medication as ordered |
| 11/30/2024 | Licensing Violation | Failed to administer medication as ordered |
| 11/25/2024 | Licensing Violation | Failed to use an ABST |
| 11/22/2024 | Licensing Violation | Failed to use an ABST |
| 09/20/2024 | Licensing Violation | Failed to use an ABST |
| 08/31/2024 | Licensing Violation | Failed to use an ABST |
| 08/25/2024 | Licensing Violation | Failed to use an ABST |
| 06/24/2024 | Abuse: Neglect | Failed to follow care plan |
| 05/21/2024 | Licensing Violation | Failed to provide a safe medication administration system |
| 04/27/2024 | Licensing Violation | Failed to provide a safe medication administration system |
| 04/25/2024 | Licensing Violation | Failed to provide a safe medication administration system |
| 04/04/2024 | Licensing Violation | Failed to provide a safe medication administration system |
| 03/19/2024 | Licensing Violation | Failed to provide a safe medication administration system |
| 02/19/2024 | Licensing Violation | Failed to provide a safe medication administration system |
| 02/10/2024 | Licensing Violation | Failed to provide a safe medication administration system |
| 01/11/2024 | Licensing Violation | Failed to protect resident from mental or emotional abuse |
| 01/03/2024 | Licensing Violation | Failed to provide service |
| 11/20/2023 | Abuse: Neglect | Failed to follow care plan |
| 10/06/2023 | Licensing Violation | Failed to provide service |
| 07/28/2023 | Licensing Violation | Failed to use an ABST |
| 02/01/2023 | Licensing Violation | Failed to submit timely or adequate staffing documentation |
| 01/18/2023 | Licensing Violation | Failed to submit timely or adequate staffing documentation |
| 09/28/2022 | Abuse: Neglect | Failed to provide a safe medication administration system |
| 09/01/2022 | Licensing Violation | Failed to submit timely or adequate staffing documentation |
| 06/08/2022 | Licensing Violation | Failed to protect resident from financial exploitation |
| 03/16/2022 | Licensing Violation | Failed to protect resident from financial exploitation |
| 03/15/2022 | Licensing Violation | Failed to protect resident from financial exploitation |
| 03/16/2021 | Licensing Violation | Failed to administer medication as ordered |
| 03/07/2021 | Licensing Violation | Failed to protect resident from verbal abuse |
| 12/25/2020 | Abuse: Neglect | Failed to provide a safe medication administration system |
| 11/23/2020 | Licensing Violation | Failed to administer medication as ordered |
| 11/16/2020 | Licensing Violation | Failed to provide a safe medication administration system |
| 02/15/2020 | Licensing Violation | Failed to provide a safe medication administration system |
| 09/17/2018 | Abuse: Financial abuse | Failed to administer medication as ordered |
| 04/27/2017 | Licensing Violation | Failed to provide service |
| 03/11/2015 | Abuse: Financial abuse | Failed to provide safe environment |
| 02/05/2015 | Abuse: Neglect | Failed to administer ordered medication |
| 09/09/2014 | Licensing Violation | Failed to provide safe environment |
| 08/09/2014 | Licensing Violation | Failed to assure resident rights |
| 06/05/2013 | Abuse: Neglect | Failed to have medication available |
| 05/18/2013 | Abuse: Sexual abuse | Failed to protect resident from inappropriate sexual contact |
| 03/05/2013 | Abuse: Neglect | Failed to administer ordered medication |
| 03/05/2013 | Licensing Violation | Failed to keep medication record current or accurate |
| 01/03/2013 | Licensing Violation | Failed to provide a safe medication administration system |
| 09/05/2012 | Abuse: Neglect | Failed to follow care plan |
Complaints (1)
| State visit | Type | Findings |
|---|---|---|
| 12/18/2024 | Complaint Investig. | 1 |
Inspections (4)
| Date | Type | Findings |
|---|---|---|
| 11/17/2025 | Kitchen | 1 |
| 05/02/2025 | Re-Licensure | 16 |
| 08/28/2024 | Kitchen | 1 |
| 08/29/2022 | Validation | 19 |
Sanctions and regulatory actions (2)
| Date | Action | Reason |
|---|---|---|
| 05/02/2025 | License Condition | Failed to provide safe environment |
| 01/31/2024 | License Condition | Failed to provide safe environment |
Source: Oregon Department of Human Services, facility 70M028, read 2026-11-06. Oregon lists substantiated violations and five years of inspections. Open investigations and complaints under appeal aren't listed, so a short record isn't proof of a clean one. See the state's record.
Verify & compare
Who to contact in Oregon
- Licensing: Oregon Department of Human Services (ODHS) · Look up a license
- File a complaint: 844-503-4773 · Online
- Long-Term Care Ombudsman: 800-522-2602. A free advocate for residents and families.
- Adult Protective Services: 855-503-7233. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- Mid-columbia Medical Center, about 1.7 miles. CMS rating 4 of 5.
- Skyline Hospital, about 18 miles.
- Providence Hood River Memorial Hospital, about 20 miles. CMS rating 4 of 5.
Nearby facilities with inspection records
- The Atrium At Flagstone, The Dalles, less than 0.1 miles. 4 state visits on record.
- Oregon Veterans Home, The Dalles, about 0.3 miles. CMS rating 4 of 5.
- Valley View Adult Care, The Dalles, about 2.0 miles. 1 state visits on record.
- Carsten Withrow, The Dalles, about 3.0 miles. 6 state visits on record.
- Footsteps At Mill Creek, The Dalles, about 3.3 miles. 4 state visits on record.
