The Atrium At Flagstone
The state lists 4 state inspections, 0 complaint visits, 28 deficiencies, 61 substantiated violations; last visit 2025-11-17. Listing last updated 2026-11-06.
Public record summary
About this facility — The Atrium At Flagstone
The Atrium At Flagstone is a licensed assisted living community in The Dalles, Oregon. It is licensed for 33 beds — well above the median for assisted living communities in Oregon (5 beds).
It is one of 11 senior care facilities in The Dalles and 2,184 assisted living communities across Oregon. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
This listing draws on state and federal public records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 4 state inspections, 0 complaint visits, 28 deficiencies, 61 substantiated violations.
Substantiated violations (61)
| Date | Type | Allegation |
|---|---|---|
| 06/30/2026 | Licensing Violation | Failed to use an ABST |
| 06/21/2026 | Licensing Violation | Failed to use an ABST |
| 06/12/2026 | Licensing Violation | Failed to use an ABST |
| 04/15/2026 | Licensing Violation | Failed to use an ABST |
| 04/14/2026 | Licensing Violation | Failed to use an ABST |
| 03/10/2026 | Licensing Violation | Failed to update staffing plan based on ABST |
| 03/06/2026 | Licensing Violation | Failed to staff as indicated by ABST |
| 02/23/2026 | Licensing Violation | Failed to use an ABST |
| 02/10/2026 | Licensing Violation | Failed to use an ABST |
| 02/07/2026 | Licensing Violation | Failed to use an ABST |
| 02/03/2026 | Licensing Violation | Failed to use an ABST |
| 01/14/2026 | Licensing Violation | Failed to use an ABST |
| 01/13/2026 | Licensing Violation | Failed to use an ABST |
| 03/27/2025 | Abuse: Neglect | Failed to provide safe environment |
| 12/18/2024 | Abuse: Neglect | Failed to provide safe environment |
| 07/30/2024 | Abuse: Neglect | Failed to provide a safe medication administration system |
| 05/31/2024 | Licensing Violation | Failed to update staffing plan based on ABST |
| 04/16/2024 | Abuse: Neglect | Failed to properly plan care |
| 04/15/2024 | Licensing Violation | Failed to update staffing plan based on ABST |
| 04/08/2024 | Abuse: Neglect | Failed to provide safe environment |
| 03/19/2024 | Abuse: Neglect | Failed to provide a safe medication administration system |
| 03/08/2024 | Abuse: Neglect | Failed to provide oversight and monitoring of change of condition |
| 01/12/2024 | Licensing Violation | Failed to update staffing plan based on ABST |
| 12/21/2023 | Licensing Violation | Failed to protect resident from physical abuse |
| 12/07/2023 | Licensing Violation | Failed to protect resident from mental or emotional abuse |
| 06/21/2023 | Licensing Violation | Failed to properly plan care |
| 11/16/2022 | Abuse: Neglect | Failed to properly plan care |
| 04/11/2021 | Licensing Violation | Failed to protect resident from financial exploitation |
| 03/30/2021 | Abuse: Neglect | Failed to provide safe environment |
| 02/20/2020 | Abuse: Neglect | Failed to provide safe environment |
| 11/19/2019 | Abuse: Neglect | Failed to provide safe environment |
| 10/13/2019 | Abuse: Neglect | Failed to protect resident from physical abuse |
| 10/11/2019 | Abuse: Neglect | Failed to provide safe environment |
| 10/09/2019 | Abuse: Neglect | Failed to provide safe environment |
| 10/09/2019 | Abuse: Neglect | Failed to provide safe environment |
| 10/09/2019 | Abuse: Neglect | Failed to provide safe environment |
| 04/22/2019 | Abuse: Neglect | Failed to intervene when resident's condition changed |
| 10/19/2018 | Abuse: Neglect | Failed to follow care plan |
| 08/23/2018 | Abuse: Neglect | Failed to provide safe environment |
| 08/23/2018 | Licensing Violation | Failed to report potential or suspected abuse |
| 05/28/2018 | Licensing Violation | Failed to follow care plan |
| 04/27/2018 | Licensing Violation | Failed to follow care plan |
| 11/15/2017 | Licensing Violation | Failed to provide safe environment |
| 11/08/2017 | Licensing Violation | Failed to provide safe environment |
| 10/15/2017 | Licensing Violation | Failed to provide safe environment |
| 10/06/2017 | Abuse: Neglect | Failed to provide safe environment |
| 08/18/2017 | Licensing Violation | Failed to provide safe environment |
| 08/08/2017 | Abuse: Neglect | Failed to provide safe environment |
| 07/09/2017 | Licensing Violation | Failed to provide safe environment |
| 03/21/2017 | Licensing Violation | Failed to provide safe environment |
| 03/09/2017 | Licensing Violation | Failed to provide safe environment |
| 02/27/2017 | Licensing Violation | Failed to provide safe environment |
| 02/21/2017 | Licensing Violation | Failed to provide safe environment |
| 02/13/2017 | Licensing Violation | Failed to provide safe environment |
| 12/02/2016 | Abuse: Verbal/Mental abuse | Failed to protect resident from verbal abuse |
| 12/02/2016 | Abuse: Physical Abuse | Failed to protect resident from rough treatment |
| 03/14/2016 | Licensing Violation | Failed to maintain functional door alarm or call system |
| 01/21/2015 | Abuse: Neglect | Failed to address resident's behavior |
| 08/30/2014 | Abuse: Verbal/Mental abuse | Failed to protect resident from mental or emotional abuse |
| 09/19/2010 | Abuse: Neglect | Failed to provide safe environment |
| 08/03/2010 | Abuse: Neglect | Failed to provide service |
Inspections (4)
| Date | Type | Findings |
|---|---|---|
| 11/17/2025 | Kitchen | 2 |
| 04/16/2025 | Re-Licensure | 5 |
| 08/28/2024 | Kitchen | 2 |
| 08/29/2022 | Validation | 19 |
Source: Oregon Department of Human Services, facility 50R327, read 2026-11-06. Oregon lists substantiated violations and five years of inspections. Open investigations and complaints under appeal aren't listed, so a short record isn't proof of a clean one. See the state's record.
Verify & compare
Who to contact in Oregon
- Licensing: Oregon Department of Human Services (ODHS) · Look up a license
- File a complaint: 844-503-4773 · Online
- Long-Term Care Ombudsman: 800-522-2602. A free advocate for residents and families.
- Adult Protective Services: 855-503-7233. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- Mid-columbia Medical Center, about 1.7 miles. CMS rating 4 of 5.
- Skyline Hospital, about 18 miles.
- Providence Hood River Memorial Hospital, about 20 miles. CMS rating 4 of 5.
Nearby facilities with inspection records
- Flagstone Retirement and Assisted Living, The Dalles, less than 0.1 miles. 5 state visits on record.
- Oregon Veterans Home, The Dalles, about 0.3 miles. CMS rating 4 of 5.
- Valley View Adult Care, The Dalles, about 2.0 miles. 1 state visits on record.
- Carsten Withrow, The Dalles, about 3.0 miles. 6 state visits on record.
- Footsteps At Mill Creek, The Dalles, about 3.3 miles. 4 state visits on record.
