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Nursing homeFAID #5102

Heritage Manor of Mandeville

2202 Lonesome Road, MANDEVILLE, LA, 70448

(985) 626-4798

www.heritagemanormandeville.com

145 licensed beds

★★★★★2/5CMS Five-Star overall3/5 health inspections2/5 staffing1/5 quality measuresSource: CMS Care Compare

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Photo via Google · Heritage Manor of Mandeville

Address

2202 Lonesome Road

Mandeville, LA 70448

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Public record summary

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Bed capacity

145

CMS facility ID

195279

Care type

Nursing home

County

St. Tammany

Facility name

Heritage Manor of Mandeville

Street address

2202 Lonesome Road

City / state / ZIP

Mandeville, LA 70448

Phone

(985) 626-4798

Website

www.heritagemanormandeville.com

About this facility — Heritage Manor of Mandeville

Heritage Manor of Mandeville is a Medicare/Medicaid-certified skilled nursing facility in Mandeville, Louisiana. It is licensed for 145 beds — above the median for skilled nursing facilities in Louisiana (122 beds).

It is one of 5 senior care facilities in Mandeville and 266 skilled nursing facilities across Louisiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Heritage Manor of Mandeville 31 times across 10 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Regulatory standing

Federal court records

1 naming this facility — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1993-08-05

CMS overall rating

2 of 5 stars

Health deficiencies

5 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-09-24

Nurse staffing

4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$248 per day (≈ $7,540/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

56% Medicaid · 6% Medicare · 38% private/other

Occupancy

71% (fiscal year 2023)

Vs. state median

4% below the LA median of $258/day — full state cost breakdown

Services & coverage

Licensed beds

145

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 8:00 AM – 5:00 PM

Compiled from CMS Nursing Home Compare; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2025-09-24Health inspection5 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-11-06

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-11-06

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-11-06

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-11-06

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-11-06

2024-10-09Health inspectionComplaint-triggered11 citations

F-0640

E · No harm foundFrom a complaint

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-11-23

F-0641

E · No harm foundFrom a complaint

Ensure each resident receives an accurate assessment.

Corrected 2024-11-23

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-11-23

F-0657

D · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-11-23

F-0761

D · No harm foundFrom a complaint

Corrected 2024-11-23

F-0801

D · No harm foundFood safetyFrom a complaint

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2024-11-23

F-0812

D · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-23

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-11-23

F-0867

D · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-11-23

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-11-23

F-0921

D · No harm foundFrom a complaint

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-11-23

5 earlier / fire-safety inspections (15 citations)

2024-03-07Health inspectionComplaint-triggered6 citations

F-0609

E · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-04-19

F-0695

D · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-04-19

F-0804

E · No harm foundFood safetyFrom a complaint

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-04-19

F-0812

F · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-19

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-04-19

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-04-19

2024-02-22Health inspectionComplaint-triggered3 citations

F-0695

D · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-04-07

F-0825

D · No harm foundFrom a complaint

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2024-04-07

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-04-07

2023-11-01Health inspection1 citation

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-16

2023-08-16Health inspectionComplaint-triggered1 citation

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-07-27

2024-10-09Fire-safety inspection4 citations

K-0362

E · No harm found

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2024-11-23

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-11-23

K-0914

E · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-11-23

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-11-23

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 195279.

Visitor reviews

What people say on Google.

4.4131 ratings on Google

★★★★★Maria Peters · 2026-05-30 · via Google
“Heritage Manor is a Beautiful facility & the people who work inside are Kind and very compassionate! The staff & Dr's were there greeting us & making sure we all felt welcomed!!”

★★★★★Vinson Alford · 2026-03-28 · via Google
“I can't express how grateful I am to the entire staff at Heritage Manor. My father moved into HM unsure of how he would feel there; we were both surprised by the personal care taken by the staff. They didn't just care for him, but loved him. It is important to note that my father went into HM with a positive attitude, understanding how difficult the staff's job was and set out to make each of thei…”

★★★★★Sheila McCormick · 2026-03-21 · via Google
“The nursing home was a nice experience for me to visit my aunt. The facility was very clean The faculty Was very helpful It seemed to have an upbeat Life to it I did not leave with filling, of sadness that things are not right there . good job Heritage Manor. Keep up the good work.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 31 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered