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Nursing homeFAID #3809

Hickory Creek At New Castle

901 N 16TH STREET, NEW CASTLE, IN, 47362

(765) 529-4695

36 licensed beds

CMS rates Hickory Creek At New Castle 2 out of 5 overall. Federal inspectors issued 21 citations across 8 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

901 N 16th Street

New Castle, IN 47362

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Public record summary

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Bed capacity

CMS facility ID

155459

Care type

Nursing home

County

Henry

Facility name

Hickory Creek At New Castle

Street address

901 N 16TH STREET

City / state / ZIP

New Castle, IN 47362

Phone

(765) 529-4695

About this facility — Hickory Creek At New Castle

Hickory Creek At New Castle is a Medicare/Medicaid-certified skilled nursing facility in New Castle, Indiana. It is licensed for 36 beds — well below the median for skilled nursing facilities in Indiana (92 beds).

It is one of 7 senior care facilities in New Castle and 507 skilled nursing facilities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of American Senior Communities, a group of 90 facilities on this site.

Federal inspectors have cited Hickory Creek At New Castle 21 times across 8 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

American Senior Communities

Ownership type

Non profit - Other

Registered owners & officers

Henry County Memorial Hospital

Direct owner · Additional disclosable party — 100% stake — since 2013

American Senior Communities Llc

Operational control · Additional disclosable party — since 2021

Chies, Steven

Governing body — since 2021

Dice, Mark

Operational control · Additional disclosable party — since 2023

Gilman, Erika

Governing body — since 2025

Hiltz, Jeffrey

Operational control · Additional disclosable party — since 2024

Jackson, Blake

Governing body — since 2021

Jackson, Ethan

Governing body — since 2021

Jackson, Mark

Governing body — since 2021

Jackson, Michael

Governing body — since 2024

Jackson, Wessley

Governing body — since 2021

Justice, David

Governing body — since 2021

Kelsey, Donna

Governing body — since 2024

Pidgeon, John

Governing body · Trustee — since 2013

Rains, Amanda

Operational control — since 2026

Ring, Brian

Officer · Operational control — since 2022

Shane, Andrew

Operational control · Additional disclosable party — since 2023

Shore, Marion

Governing body · Trustee — since 2013

Stitle, Stephen

Governing body — since 2021

Van Camp, Steven

Operational control · Additional disclosable party — since 2023

Ware, Deborah

Governing body · Trustee — since 2021

Wright, Theressa

Governing body — since 2021

Young, Cathy

Operational control · Additional disclosable party — since 2023

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1992-06-01

CMS overall rating

2 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-05-29

Nurse staffing

4.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$300 per day (≈ $9,120/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

83% Medicaid · 5% Medicare · 13% private/other

Occupancy

81% (fiscal year 2023)

Vs. state median

20% below the IN median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-05-29Health inspectionComplaint-triggered6 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-06-26

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-06-26

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-06-26

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-06-26

F-0697

D · No harm found

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2026-06-26

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2026-06-26

2025-08-12Health inspectionComplaint-triggered3 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-09-10

F-0740

D · No harm foundFrom a complaint

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2025-09-10

F-0745

D · No harm foundFrom a complaint

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2025-09-10

4 earlier / fire-safety inspections (12 citations)

2025-05-08Health inspection5 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-06-06

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-06-06

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-06-06

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-06

F-0727

F · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2025-06-06

2024-04-05Health inspection2 citations

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-04-30

F-0727

F · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-04-30

2025-05-08Fire-safety inspection3 citations

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-06-12

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2025-06-12

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-06-12

2024-04-05Fire-safety inspection2 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-05-15

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-05-15

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 155459.

Quality of care & staffing

How it compares in Indiana.

Inspection citations, 3 years

More than 19% of nursing homes in the state

State median: 35

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

4.2

Higher than 84% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

67%

Higher than 96% of nursing homes in the state

State median: 46%

Resident outcomes

On 16 federal quality measures, this facility does better than the Indiana average on 8 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	5.0%	10.8%	13.5%	Better than state
Lose too much weight	4.9%	5.3%	5.1%	Near state average
With a catheter inserted and left in their bladder	0.0%	0.3%	0.7%	Better than state
With a urinary tract infection	2.8%	1.1%	1.5%	Worse than state
Have depressive symptoms	41.1%	25.5%	13.5%	Worse than state
Were physically restrained	0.0%	0.0%	0.1%	Better than state
Experiencing one or more falls with major injury	6.4%	3.8%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	94.5%	93.7%	93.7%	Near state average
Ability to walk independently worsened	5.7%	11.1%	12.7%	Better than state
Received an antianxiety or hypnotic medication	20.4%	23.5%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	95.1%	95.3%	Near state average
With pressure ulcers	1.0%	3.5%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	19.7%	22.4%	18.3%	Better than state
Received an antipsychotic medication	23.0%	13.7%	15.4%	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	75.5%	81.9%	82.3%	Near state average
Newly received an antipsychotic medication	0.0%	1.1%	1.5%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0600 2 inspections. Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0727 2 inspections. Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

What its owners also hold

Henry County Memorial Hospital has an ownership stake on file at 31 nursing homes, averaging 3.7 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Indiana

Licensing: Indiana Department of Health, Division of Long-Term Care
File a complaint: 800-246-8909 · Online
Long-Term Care Ombudsman: 800-622-4484. A free advocate for residents and families.
Adult Protective Services: 800-992-6978. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Henry County Memorial Hospital, about 0.2 miles. CMS rating 4 of 5.
Indiana University Health Ball Memorial Hospital, about 18 miles. CMS rating 3 of 5.
Ascension St Vincent Anderson, about 20 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Stonebrooke Rehabilitation Center, New Castle, about 0.1 miles. CMS rating 2 of 5.
The Waters of New Castle, New Castle, about 0.2 miles. CMS rating 3 of 5.
Willows of New Castle, New Castle, about 0.2 miles. CMS rating 1 of 5.
Addison House, New Castle, about 2.1 miles. 6 state visits on record.
Glen Oaks Health Campus, New Castle, about 3.0 miles. CMS rating 4 of 5.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 21 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered