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Nursing homeFAID #2778

Hilo Benioff Medical Center

1190 WAIANUENUE AVENUE, HILO, HI, 96720

(808) 932-3000

52 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

1190 Waianuenue Avenue

Hilo, HI 96720

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Public record summary

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Bed capacity

CMS facility ID

125002

Care type

Nursing home

County

Hawaii

Facility name

Hilo Benioff Medical Center

Street address

1190 WAIANUENUE AVENUE

City / state / ZIP

Hilo, HI 96720

Phone

(808) 932-3000

About this facility — Hilo Benioff Medical Center

Hilo Benioff Medical Center is a Medicare/Medicaid-certified skilled nursing facility in Hilo, Hawaii. It is licensed for 52 beds — below the median for skilled nursing facilities in Hawaii (94 beds).

It is one of 12 senior care facilities in Hilo and 43 skilled nursing facilities across Hawaii. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Hilo Benioff Medical Center 34 times across 7 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Hawaii Health Systems Corporation

Ownership type

Government - State

Registered owners & officers

Belcher, Daniel

Director — since 2020

Brinkman, Daniel

Director — since 2007

Farias, Chad

Director — since 2021

Gomez, Lara

Director — since 2022

Gray, Jerry

Director — since 2017

Hawaii Health Systems Corporation

Operational control — since 1996

Ho, Brenda

Officer — since 2016

Ignacio, Jay

Director — since 2019

Kurohara, Randall

Director — since 2021

Nunokawa, Clarysse

Director — since 2019

Sako, Deanna

Director — since 2018

Skruch, Joseph

Director — since 2022

Smith, Stephen

Director — since 2018

Waltjen, Joni

Managing employee — since 2001

Wong, Yvonne

Director — since 2022

Yamanaka, Rae

Director — since 2016

Zelko-schlueter, Jennifer

Director — since 2022

Regulatory standing

Federal court records

13 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1967-01-01

CMS overall rating

4 of 5 stars

Health deficiencies

15 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-02-07

Nurse staffing

5.3 hours per resident per day

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-02-07Health inspectionComplaint-triggered15 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-03-24

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-03-24

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-03-24

F-0600

E · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-03-24

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-03-24

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-03-24

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-03-24

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-03-24

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-03-24

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-03-24

F-0710

D · No harm found

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Corrected 2025-03-24

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-03-24

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-03-24

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-03-24

F-0943

F · No harm found

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Corrected 2025-03-24

2024-01-11Health inspection1 citation

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-01-26

4 earlier / fire-safety inspections (18 citations)

2022-10-24Health inspection7 citations

F-0551

D · No harm found

Give the resident's representative the ability to exercise the resident's rights.

Corrected 2022-12-16

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-12-16

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-12-16

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-12-16

F-0761

D · No harm found

Corrected 2022-12-16

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2022-12-16

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-12-16

2025-02-07Fire-safety inspection2 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-07-30

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-07-30

2024-01-11Fire-safety inspection5 citations

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-03-26

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-03-26

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-03-26

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-03-26

K-0914

E · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-03-26

2022-10-24Fire-safety inspection4 citations

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-12-31

K-0911

D · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2022-12-31

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2022-12-31

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2022-12-31

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 125002.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 34 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered