Home›Browse›Hawaii›Hilo›Yukio Okutsu State Veterans Home

Nursing homeFAID #2810

Yukio Okutsu State Veterans Home

1180 WAIANUENUE AVENUE, HILO, HI, 96720

(808) 961-1500

95 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

1180 Waianuenue Avenue

Hilo, HI 96720

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

125058

Care type

Nursing home

County

Hawaii

Facility name

Yukio Okutsu State Veterans Home

Street address

1180 WAIANUENUE AVENUE

City / state / ZIP

Hilo, HI 96720

Phone

(808) 961-1500

About this facility — Yukio Okutsu State Veterans Home

Yukio Okutsu State Veterans Home is a Medicare/Medicaid-certified skilled nursing facility in Hilo, Hawaii. It is licensed for 95 beds — close to the median for skilled nursing facilities in Hawaii (94 beds).

It is one of 12 senior care facilities in Hilo and 43 skilled nursing facilities across Hawaii. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Yukio Okutsu State Veterans Home 40 times across 8 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $13,049 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Hawaii Health Systems Corporation

Ownership type

Government - State

Registered owners & officers

Hawaii Health Systems Corporation

Direct owner — 100% stake — since 2007

Belcher, Daniel

Officer — since 2020

Brinkman, Daniel

Officer — since 2015

Chu, Edward

Officer — since 2010

East Hawaii State Veterans Home

Operational control — since 2021

Farias, Chad

Officer — since 2021

Gomez, Lara

Officer — since 2022

Gray, Jerry

Officer — since 2019

Hash, Alan

Managing employee — since 2014

Ignacio, Jay

Director — since 2019

Kirton, Charles

Managing employee — since 2012

Kurohara, Randall

Officer — since 2021

Nunokawa, Clarysse

Director — since 2019

Pettijohn, David

Operational control — since 2015

Rosen, Linda

Director · Officer — since 2014

Sako, Deanna

Director — since 2018

Skruch, Joseph

Officer — since 2019

Smith, Stephen

Director — since 2018

Stuart, Anne

Managing employee — since 2014

Vancamp, Carol

Director — since 2019

Waltjen, Joni

Officer — since 2018

Wong, Yvonne

Officer — since 2022

Zelko-schlueter, Jennifer

Director — since 1977

Regulatory standing

Federal court records

13 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2008-03-10

CMS overall rating

4 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

$13,049 total

Last standard inspection

2024-11-15

Nurse staffing

4.6 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$575 per day (≈ $17,480/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

29% Medicaid · 3% Medicare · 68% private/other

Occupancy

62% (fiscal year 2024)

Vs. state median

2% below the HI median of $585/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2024-11-15Health inspectionComplaint-triggered11 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-12-30

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-12-30

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-12-30

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-30

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-30

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-12-30

F-0726

D · No harm foundFrom a complaint

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-12-30

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-12-30

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-30

F-0847

E · No harm found

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2024-12-30

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-12-30

2023-10-30Health inspectionComplaint-triggered10 citations

F-0625

E · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-12-11

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-12-11

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-11

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-12-11

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-12-11

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-07-27

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-12-11

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-12-11

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-12-11

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-12-11

2 earlier / fire-safety inspections (19 citations)

2022-10-14Health inspection18 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-12-16

F-0572

D · No harm found

Give residents a notice of rights, rules, services and charges.

Corrected 2022-12-16

F-0574

D · No harm found

The resident has the right to receive notices in a format and a language he or she understands.

Corrected 2022-12-16

F-0577

D · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2022-12-16

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-12-16

F-0656

F · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-12-16

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-12-16

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-12-16

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2022-12-16

F-0697

G · Actual harm

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2022-12-16

F-0725

F · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2022-12-16

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2022-12-16

F-0744

D · No harm found

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2022-12-16

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2022-12-16

F-0761

D · No harm found

Corrected 2023-01-14

F-0838

F · No harm found

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2022-12-16

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-12-16

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-01-14

2023-10-30Fire-safety inspection1 citation

K-0293

C · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2023-11-30

Federal penalties

2023-10-30Fine$13,049

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 125058.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 40 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered