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Nursing homeFAID #5179

Holly Hill House

100 KINGSTON ROAD, SULPHUR, LA, 70663
(337) 625-5843
tutera.com/location/holly-hill-nursing-rehabilitation-center/?utm_source=google&utm_medium=organic&utm_campaign=gbp
200 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of HOLLY HILL HOUSE
Photo via Google · Holly Hill Nursing & Rehabilitation Center

Public record summary

What we can show you for free.
Bed capacity
200
CMS facility ID
195431
Care type
Nursing home
County
Calcasieu
Facility name
Holly Hill House
Street address
100 KINGSTON ROAD
City / state / ZIP
Sulphur, LA 70663
Phone
(337) 625-5843
Website
tutera.com/location/holly-hill-nursing-rehabilitation-center/?utm_source=google&utm_medium=organic&utm_campaign=gbp

About this facility — Holly Hill House

Holly Hill House is a Medicare/Medicaid-certified skilled nursing facility in Sulphur, Louisiana. It is licensed for 200 beds — well above the median for skilled nursing facilities in Louisiana (122 beds).

It is one of 2 senior care facilities in Sulphur and 266 skilled nursing facilities across Louisiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Holly Hill House 61 times across 19 inspections in the last three years, including 8 food-safety citations, and CMS has imposed $66,934 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
For profit - Corporation

Registered owners & officers

Geriatrics, Llc
Direct owner — 25% stake — since 1999
Brooks, Kiley
Director — since 2022
Tutera, Joseph
Officer · Operational control — since 1999

Regulatory standing

Federal court records
3 naming this facility — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1997-09-01
CMS overall rating
1 of 5 stars
Health deficiencies
13 at the last standard inspection
Federal fines
$66,934 total
Last standard inspection
2026-04-15
Nurse staffing
4.0 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$344 per day (≈ $10,460/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
56% Medicaid · 9% Medicare · 36% private/other
Occupancy
36% (fiscal year 2024)
Vs. state median
33% above the LA median of $258/day — full state cost breakdown

Services & coverage

Licensed beds
200
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 7:00 AM – 6:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 8 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-15Health inspection7 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-05-07
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-05-07
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2026-05-07
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-05-07
F-0814
D · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2026-05-07
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-05-07
F-0925
D · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2026-05-07
2026-03-24Health inspectionComplaint-triggered1 citation
F-0656
G · Actual harmFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
15 earlier / fire-safety inspections (53 citations)
2025-08-27Health inspectionComplaint-triggered5 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-09-15
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-09-15
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-09-15
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-09-15
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-09-15
2025-04-15Health inspection12 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-05-02
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-05-02
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2025-05-02
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-05-02
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-05-02
F-0727
F · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2025-05-02
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-05-02
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-05-02
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-05-02
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2025-05-02
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-05-02
F-0865
F · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2025-05-02
2025-02-26Health inspectionComplaint-triggered1 citation
F-0585
E · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2025-03-28
2025-02-12Health inspectionComplaint-triggered3 citations
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-02-28
F-0641
D · No harm foundFrom a complaint
Ensure each resident receives an accurate assessment.
Corrected 2025-02-28
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-02-28
2024-12-11Health inspectionComplaint-triggered1 citation
F-0849
E · No harm foundFrom a complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2025-01-03
2024-10-15Health inspectionComplaint-triggered3 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-11-05
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-11-05
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-11-05
2024-09-05Health inspectionComplaint-triggered4 citations
F-0656
E · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-10-11
F-0692
E · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-10-11
F-0802
F · No harm foundFood safetyFrom a complaint
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2024-10-11
F-0806
F · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2024-10-11
2024-06-10Health inspectionComplaint-triggered2 citations
F-0600
E · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-07-05
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-07-05
2024-04-24Health inspection6 citations
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-05-03
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-05-03
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-05-03
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-03
F-0835
E · No harm found
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-05-03
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-03
2024-04-09Health inspectionComplaint-triggered4 citations
F-0568
E · No harm foundFrom a complaint
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected 2024-05-03
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-05-03
F-0656
E · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-05-03
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-05-03
2024-03-26Health inspectionComplaint-triggered2 citations
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-04-26
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-04-26
2024-01-30Health inspectionComplaint-triggered3 citations
F-0623
D · No harm foundFrom a complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-02-16
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-02-16
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-16
2023-12-28Health inspectionComplaint-triggered1 citation
F-0656
E · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-01-26
2023-09-25Health inspectionComplaint-triggered4 citations
F-0554
D · No harm foundFrom a complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2023-10-30
F-0678
D · No harm foundFrom a complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2023-10-30
F-0726
D · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2023-10-30
F-0940
D · No harm foundFrom a complaint
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected 2023-10-30
2026-04-15Fire-safety inspection2 citations
K-0374
D · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2026-05-07
K-0500
D · No harm found
Meet other general requirements that are deficient.
Corrected 2026-06-05

Federal penalties

2026-03-24Fine$9,110
2024-03-26Fine$57,824
Total fines$66,934
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 195431.

Visitor reviews

What people say on Google.
4.361 ratings on Google
★★★★★Doris Washington · 2026-06-23 · via Google

“I would like to thank God and the Holly Hill nursing and rehabilitation center for taking such good care of me and putting me back on my feet. The care and therapies were superb. Heartfelt thanks go out to every member of my team including but not limited to Dr Talbert, NP Cindy, my nurses Barbara, Denise, Desiree, Lee, Lisa, Geneva, Nursing Assistants: Veronica, Cam and Shannon St: Olivia and S…”

★The Righteous Shall Prevail · 2026-01-07 · via Google

“If you are seeking a suitable home for your loved one, I recommend that you personally visit the facility. While reviews should be considered, it is important to note that a significant number of these reviews are written by current employees. However, when the Administrator (Nomica Guillory), the Administrator in training (Padra Francois), the Nurse (Ashley), and other staff members write these p…”

★Stacy Shannon · 2025-10-12 · via Google

“Do not deliver your loved ones to this place. My experience was terrible. Treatment of my father was deplorable. I pulled him out today. If you cant trust the people paid to take care of your loved ones, keeping them home is your only option. I would have people visit him when I couldn't be there and they still left my father in his own bodily waste for hours. I was told he was found wet at 7…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 61 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered