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Nursing homeFAID #5406

Lakewood a Continuing Care Center

220 KENNEDY MEMORIAL DR, WATERVILLE, ME, 04901

(207) 873-5125

northernlighthealth.org/Our-System/Lakewood/Continuing-Care

105 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of LAKEWOOD A CONTINUING CARE CENTER

Photo via Google · Christopher Weeks

Address

220 Kennedy Memorial Dr

Waterville, ME 04901

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Public record summary

What we can show you for free.

Bed capacity

105

CMS facility ID

205138

Care type

Nursing home

County

Kennebec

Facility name

Lakewood a Continuing Care Center

Street address

220 KENNEDY MEMORIAL DR

City / state / ZIP

Waterville, ME 04901

Phone

(207) 873-5125

Website

northernlighthealth.org/Our-System/Lakewood/Continuing-Care

About this facility — Lakewood a Continuing Care Center

Lakewood a Continuing Care Center is a Medicare/Medicaid-certified skilled nursing facility in Waterville, Maine. It is licensed for 105 beds — above the median for skilled nursing facilities in Maine (72 beds).

It is one of 8 senior care facilities in Waterville and 78 skilled nursing facilities across Maine. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Lakewood a Continuing Care Center 60 times across 9 inspections in the last three years, including 4 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Clark, Randall

Director · Operational control — since 2021

Gaunce, Chris

Director — since 2013

Marden, John

Director — since 2018

Olsen, Crystal

Operational control — since 2011

Ward, Bryan

Operational control — since 2014

Regulatory standing

Licensed / certified since

1993-01-01

CMS overall rating

2 of 5 stars

Health deficiencies

21 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-12-11

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$346 per day (≈ $10,520/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

63% Medicaid · 7% Medicare · 29% private/other

Occupancy

90% (fiscal year 2023)

Vs. state median

22% below the ME median of $442/day — full state cost breakdown

Services & coverage

Licensed beds

105

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2025-12-11Health inspectionComplaint-triggered19 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-01-28

F-0577

C · No harm found

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2026-01-28

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-01-28

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-01-28

F-0657

E · No harm foundFrom a complaint

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-01-28

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-01-28

F-0710

D · No harm found

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Corrected 2026-01-28

F-0730

B · No harm found

Observe each nurse aide's job performance and give regular training.

Corrected 2026-01-28

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2026-01-28

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-01-28

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-01-28

F-0801

F · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2026-01-28

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-01-28

F-0825

D · No harm found

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2026-01-28

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-01-28

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-01-28

F-0883

E · No harm foundFrom a complaint

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2026-01-28

F-0887

E · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2026-01-28

F-0947

E · No harm found

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2026-01-28

2025-11-18Health inspectionComplaint-triggered2 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-12-17

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-12-17

5 earlier / fire-safety inspections (39 citations)

2024-11-14Health inspectionComplaint-triggered13 citations

F-0561

D · No harm foundFrom a complaint

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-12-29

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-12-29

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-12-29

F-0609

E · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-12-29

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-29

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-29

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-12-29

F-0725

D · No harm found

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-12-29

F-0761

E · No harm found

Corrected 2024-12-29

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-29

F-0868

C · No harm found

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2024-12-29

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-12-29

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-12-29

2023-08-31Health inspection17 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-10-06

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2023-10-06

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-10-06

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-10-06

F-0625

B · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-10-06

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-10-06

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-10-06

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-10-06

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-10-06

F-0686

E · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-10-06

F-0688

B · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-10-06

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-10-06

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-10-06

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2023-10-06

F-0732

B · No harm found

Post nurse staffing information every day.

Corrected 2023-10-06

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-10-06

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2023-10-06

2025-12-11Fire-safety inspection3 citations

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-01-23

K-0371

D · No harm found

Have properly sized and located compartments to protect residents from smoke.

Corrected 2026-01-23

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2026-01-23

2024-11-14Fire-safety inspection3 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2024-11-21

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-11-21

K-0914

D · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-11-26

2023-08-31Fire-safety inspection3 citations

K-0324

C · No harm found

Provide properly protected cooking facilities.

Corrected 2023-09-12

K-0363

C · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-09-12

K-0920

B · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-09-01

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 205138.

Visitor reviews

What people say on Google.

4.214 ratings on Google

★★★★David Milhalik · 2025-12-17 · via Google
“The nursing care staff I had while there were just like family ! Exceptional care and just beautiful people beyond expectations !! Nice clean facility! The food program is absolutely disgusting ! Extremely small servings poorly cooked many products freezer burned or just plain run out of food ! No mor Menu selections!! You eat what they have or the alternative to a sandwich !! I truthfully wouldn'…”

★★★★★Lynn Farnham · 2022-08-26 · via Google
“They treat my mother like family and with the most respect. They are caring, loving, treat the residents like they are their family. The staff are amazing and puts the residents needs first. THANKYOU”

★★★★★Brian Chapman · 2016-03-02 · via Google
“My mother Beatrice is receiving excellent care from this facility”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 60 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered