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Nursing homeFAID #12217

Life Care Center of Plano

3800 W PARK BLVD, PLANO, TX, 75075
(972) 612-1700
lcca.com
120 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of LIFE CARE CENTER OF PLANO
Photo via Google · Life Care Center of Plano

Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
455864
Care type
Nursing home
County
Collin
Facility name
Life Care Center of Plano
Street address
3800 W PARK BLVD
City / state / ZIP
Plano, TX 75075
Phone
(972) 612-1700
Website
lcca.com

About this facility — Life Care Center of Plano

Life Care Center of Plano is a Medicare/Medicaid-certified skilled nursing facility in Plano, Texas. It is licensed for 120 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 70 senior care facilities in Plano and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Life Care Center of Plano 27 times across 12 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $8,281 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Life Care Centers of America
Ownership type
For profit - Limited Liability company

Registered owners & officers

Bray, Steven
Operational control · Additional disclosable party — since 2020
Cross, Cindy
Officer — since 1994
Developers Investment Company Inc
Direct owner · Operational control — since 1989
Fletcher, Todd
Operational control — since 2024
Henry, Terry
Officer — since 1999
Lay, Lisa
Officer — since 2018
Life Care Centers of America, Inc.
Operational control · Additional disclosable party — since 1989
Newhouse, Joan
Governing body · Operational control — since 2025
Petty, Andrew
Governing body · Operational control · Additional disclosable party — since 2026
Plano Skilled Operations Llc
Operational control · Additional disclosable party — since 1989
Preston, Aubrey
Operational control — since 2024
Preston, Forrest
Indirect owner · Additional disclosable party — since 1989
Schmidt, Derek
Governing body · Operational control — since 2023
Swanker, Richard
Officer — since 2011
Thurmond, Joan
Officer — since 2000
Ziegler, James
Operational control — since 2024

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1990-01-30
CMS overall rating
4 of 5 stars
Health deficiencies
11 at the last standard inspection
Federal fines
$8,281 total
Last standard inspection
2025-04-24
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$446 per day (≈ $13,560/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
19% Medicaid · 25% Medicare · 56% private/other
Occupancy
57% (fiscal year 2023)
Vs. state median
61% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-09Health inspectionComplaint-triggered1 citation
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-04-24
2026-01-14Health inspectionComplaint-triggered1 citation
F-0680
D · No harm foundFrom a complaint
Ensure the activities program is directed by a qualified professional.
Corrected 2026-02-13
8 earlier / fire-safety inspections (25 citations)
2025-04-24Health inspectionComplaint-triggered9 citations
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-05-16
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-05-16
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-03-31
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-05-16
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-05-16
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-05-16
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-05-16
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-05-16
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-05-16
2024-11-08Health inspectionComplaint-triggered1 citation
F-0726
D · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-09-09
2024-05-02Health inspectionComplaint-triggered2 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-31
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-31
2024-03-07Health inspectionComplaint-triggered3 citations
F-0679
E · No harm foundFrom a complaint
Provide activities to meet all resident's needs.
Corrected 2024-04-05
F-0693
D · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-04-05
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-04-05
2023-01-19Health inspection4 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-03-03
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-03-03
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-03-03
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-03-03
2025-04-24Fire-safety inspection4 citations
K-0293
D · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-05-24
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-05-24
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-05-24
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-05-24
2024-03-07Fire-safety inspection1 citation
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-04-05
2023-01-19Fire-safety inspection1 citation
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-03-03

Federal penalties

2025-04-24Fine$8,281
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 455864.

Visitor reviews

What people say on Google.
4.1134 ratings on Google
★★★★★James Wells · 2026-07-03 · via Google

“I visited a wonderful group of residents. The staff is AWESOME. Plan on seeing you next time. Thank You Jim 'HotRod" Wells”

★Ashley Renee · 2026-06-15 · via Google

“Honestly this place is trash. If your elder person can at least care for themselves and advocate for themselves they are just fine. However if they need more extensive care or just a little TLC they WILL BE NEGLECTED! My grandmother needed to be transferred here for skilled nursing. She’s on a catheter, can’t walk, and feeding tube. Long story short she’s too much work for them. She’s wasn’t chan…”

★★★★★Joe Jackson · 2026-03-28 · via Google

“My mother spent the last 6 months of her life at LCCP and my family and I are grateful for the kind, caring and professional care she received for the entirety of her stay. The nursing care was top notch and my mom always felt comfortable with any of the staff that came into her room. We were very impressed by the number of nurses and other staff who were longtime employees and it was obvious that…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered