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Nursing homeFAID #2174

Life Care Center of Winter Haven

1510 CYPRESS GARDENS BLVD, WINTER HAVEN, FL, 33884

(863) 318-8646

lcca.com

177 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of LIFE CARE CENTER OF WINTER HAVEN

Photo via Google · Life Care Center of Winter Haven

Address

1510 Cypress Gardens Blvd

Winter Haven, FL 33884

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Public record summary

What we can show you for free.

Bed capacity

177

CMS facility ID

105792

Care type

Nursing home

County

Polk

Facility name

Life Care Center of Winter Haven

Street address

1510 CYPRESS GARDENS BLVD

City / state / ZIP

Winter Haven, FL 33884

Phone

(863) 318-8646

Website

lcca.com

About this facility — Life Care Center of Winter Haven

Life Care Center of Winter Haven is a Medicare/Medicaid-certified skilled nursing facility in Winter Haven, Florida. It is licensed for 177 beds — above the median for skilled nursing facilities in Florida (120 beds).

It is one of 38 senior care facilities in Winter Haven and 694 skilled nursing facilities across Florida. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Life Care Center of Winter Haven 33 times across 6 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Life Care Centers of America

Ownership type

For profit - Corporation

Registered owners & officers

Carlucci, Joseph

Operational control · Additional disclosable party — since 2014

Cross, Cindy

Officer — since 1994

Fletcher, Todd

Director · Officer · Operational control — since 2020

Henry, Terry

Officer — since 1999

Lay, Lisa

Director · Officer · Operational control — since 2017

Life Care Centers of America, Inc.

Operational control · Additional disclosable party — since 1999

Mennen, Sarah

Governing body · Operational control · Additional disclosable party — since 2023

Preston, Aaron

Governing body · Operational control — since 2018

Preston, Aubrey

Operational control — since 2024

Preston, Forrest

Director · Officer · Operational control · Additional disclosable party — since 1976

Rawlinson, Pamela

Governing body · Operational control — since 2021

Swanker, Richard

Director · Officer · Operational control — since 2011

Thurmond, Joan

Officer — since 2000

Ziegler, James

Director · Officer · Operational control — since 1999

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1993-05-01

CMS overall rating

4 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-02-20

Nurse staffing

3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$499 per day (≈ $15,170/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

58% Medicaid · 13% Medicare · 29% private/other

Occupancy

93% (fiscal year 2023)

Vs. state median

22% above the FL median of $408/day — full state cost breakdown

Services & coverage

Licensed beds

177

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2025-02-20Health inspection10 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-03-22

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-03-22

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-03-22

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2025-03-22

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-03-22

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-03-22

F-0687

E · No harm found

Provide appropriate foot care.

Corrected 2025-03-22

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-03-22

F-0770

D · No harm found

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2025-03-22

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-03-22

2023-01-26Health inspection6 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-02-26

F-0644

F · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-02-26

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-02-26

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-02-26

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-02-26

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-02-26

4 earlier / fire-safety inspections (17 citations)

2021-03-12Health inspection6 citations

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2021-04-12

F-0758

D · No harm found

Corrected 2021-06-11

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2021-04-12

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-04-12

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-04-12

F-0867

D · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2021-06-11

2025-02-20Fire-safety inspection1 citation

K-0200

C · No harm found

Meet other general requirements.

Corrected 2025-03-22

2023-01-26Fire-safety inspection2 citations

K-0761

C · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-02-26

K-0920

C · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-02-26

2021-03-12Fire-safety inspection8 citations

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2021-04-12

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2021-04-12

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2021-04-12

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-04-12

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2021-04-12

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2021-04-12

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2021-04-12

K-0924

D · No harm found

Ensure that anesthesia apparatus are tested after any adjustment, modification or repair.

Corrected 2021-04-12

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 105792.

Visitor reviews

What people say on Google.

4.7569 ratings on Google

★★★★★Herb Dixon · 2026-03-01 · via Google
“My wife Lorna moved in here to the memory care unit over 4 months ago from Lake Mariam. This place is very nice and clean. The staff is very good and they are on top of Lorna’s needed eye drop medication and it’s helped her immensely. I think Lorna loves it here, add a great kitchen staff, plus the food is very good. I can also buy a dinner and eat with her occasionally at a modest price. The hall…”

★★★★★Jessica Bellamy · 2026-05-27 · via Google
“My experience as a visitor at life care has been an excellent experience. I’m greeted with a very positive and supportive welcome. The staff is very pleasant,helpful,caring and positively social. No question goes unanswered.No work undone. It is very clean with a calm atmosphere. The staff is very friendly and my mother Mary Leonard loves them all. Our family has seen a great change in her since…”

★★★★★George Noone · 2026-05-06 · via Google
“As a home care agency owner I can say that this is an excellent facility. The staff here do an outstanding job taking care of the residents. Everything from the food to the activities here are first rate. I visit a lot of facilities and I can honestly say this is among the best. I am especially impressed with the social services department. Anytime we take care of a discharging patient, Stephen, …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 33 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered